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The Sheraton San Diego Hotel & Marina

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#116 of 278 Hotels in San Diego
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The Sheraton San Diego Hotel & Marina
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3,565 Reviews from our TripAdvisor Community

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There are newer reviews for The Sheraton San Diego Hotel & Marina
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Showing 3,385: English reviews
Wilmington,NC
Reviewed 1 week ago

I would never stay at this property again. From the start there were issues. We arrived and no bellman was out front to help with luggage. We had two large duffles, two suitcases, and 3 carry on bags. Our taxi driver saw the luggage carts went over , got one and was kind enough to replace everything on it from...

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Helpful?
Thank helenbrum
Fuchu, Japan
Reviewed 1 week ago

We stayed at this hotel for 3 nights. The hotel is located very close to the San Diego Airport, however it is a bit difficult to walk to but there is a courtesy shuttle from the airport. Also there is a public San Diego Shuttle service that stops at this hotel, which will take you to tourist locations in the...

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Helpful?
Thank Masahisa
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Masahisa, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments of your recent stay with us. Your feedback is critical in making improvements to create quality, memorable experiences for our guests. We hope to be able to welcome you back in the near future and better serve you....

Reviewed 1 week ago

There's an automatic $20 resort fee and $35 in parking fees for 24 hours, none of which is included in the price of the hotel room as booked. This is the first time I've seen such practices in years of international travel. Added to that, it took the concierge an hour to check us in, even though we'd prebooked online....

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Helpful?
Thank Baptiste B
Taby, Sweden
Reviewed 1 week ago

Very well run hotel in prime position in San Diego. Only across the street from San Diego Intl Airport (there is a shuttle bus). In the next direction only a few minutes to Downtown. Location at the Marina and the inlet to San Diego Bay and Harbor. The Club Lounge is top (both how it is run and the location...

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Helpful?
Thank Anders N
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Anders N, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your kind comments of your recent stay with us. I am pleased to learn you enjoyed your experience with a variety of amenities we offer. We look forward to your next visit! Regards, Adam Beer Hotel Manager

Excelsior, Minnesota
Reviewed 1 week ago via mobile

We were here to drop my daughter for semester at sea. We were "upgraded" to the 10th floor. The room was nice-looked to be fairly recently remodeled. The beds were really comfortable-as were the pillows. The hotel is right across from the airport so you can't beat the location. Everyone was nice and accommodating. One minor complaint- the shampoo was...

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Helpful?
Thank mamat122963
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear mamat122963, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments of your recent stay with us. We thank you for your feedback and look forward to welcoming you back again in the near future. Regards, Adam Beer Hotel Manager

Norman, OKI
Reviewed 1 week ago

I stayed at the Sheraton for 1 night. I had a room in the Bay Tower. The staff I interacted with were all very professional. The room was nice sized and clean. I did not have a chance to try the restaurant. Overall I did not think the hotel was all that impressive. The internet was too slow to get...

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Helpful?
Thank bconwayOU
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear bconwayOU, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments and feedback of your recent stay. We look forward to welcoming you back again soon to experience the Marina Tower. Regards, Adam Beer Hotel Manager

Reviewed 2 weeks ago via mobile

Love this hotel! Beautiful views, grounds, great staff. Club Lounge is great. I stay here quite frequently and will continue to stay here again. Good location to everything. One of the super SPG hotels.

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Helpful?
Thank Debbie P
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Debbie P, Thank you for your loyalty to the Sheraton San Diego Hotel & Marina! We are thrilled to be your home away from home and look forward to your next visit! Regards, Adam Beer Hotel Manager

Portland, Oregon
Reviewed 2 weeks ago

I stayed at the hotel for a conference. I had to cancel my room for the first night because I got stuck in Portland, OR when my flight was cancelled. I called them and they said that was okay but later charged me for the missed night. I was assigned to the older building was quite a drive away from...

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Helpful?
Thank TnEShlaes
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear TnEShlaes, Thank you for taking the time to share your comments of your recent experience with us. Your feedback is very important to us as they allow us to make the necessary changes and improvements in order to create quality, memorable experiences for our guests. We look forward to welcoming you back again in the near future. Regards, Adam...

San Francisco, California
Reviewed 2 weeks ago

I've stayed here a few times this past year and have always been very happy with the experience. My usual stay pattern is anywhere from 7 to 10 days. As an SPG Lifetime Platinum level guest - they take very good care of me. I prefer a room facing airport & city views so the odd #''ed rooms of the...

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Helpful?
Thank SFDutchman
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear SFDutchman, Thank you for your loyalty to the Sheraton San Diego Hotel & Marina and for being a valued SPG Lifetime Platinum guest! I am very pleased to learn you enjoyed your stay with us and we look forward to welcoming you back soon! Regards, Adam Beer Hotel Manager

Bethlehem, PA, USA
Reviewed 2 weeks ago

I was here for a convention and wondered whether the airport noise would be a problem, since the airport is within sight of the hotel. It wasn't, and the setting near the marina and on the water was well worth the price. The rooms were spacious and attractive and the food was good, although a bit expensive. Parking was pricey...

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Helpful?
Thank smfBethlehem
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear smfBethlehem, Thank you for taking the time to share your comments of your recent stay with us. I am pleased to learn you had a comfortable stay and we look forward to welcoming you back again soon! Regards, Adam Beer Hotel Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Starbucks
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
San Diego has established itself as a destination featuring world class spirit with genuine warmth. The Sheraton San Diego Hotel & Marina offers an authentic San Diego experience. Iconic sunsets and a waterfront destination…it’s comfortably upscale without pretense. As an architectural cornerstone positioned at the point of entry into the city - by air or sea - the imposing facade of the hotel reflects an architectural design inspired by the region’s naval influence. In the mid 1800s, city leaders realized the potential of the San Diego Bay and, with the anticipation of the opening of the Panama Canal, the importance of improving the harbor for commerce. Significant modifications were needed to the Bay to accommodate large ships. As a result, Harbor and Shelter Island were developed, as well as much of the land beneath the San Diego International airport. Today’s San Diego has evolved into a place to meet and share inspiration. Overlooking the scenic San Diego Bay and a private marina, the hotel is a place where San Diego soul and contemporary style go hand and hand. A Bayside resort with urban accessibility, the hotel is a waterfront hub connecting you to the destination’s renowned attractions. Ideally located within easy reach, the historic Liberty Station, the waterfront districts of Point Loma, the energy of Little Italy and the Gaslamp Quarter offer convenient, lively dining and entertainment venues. Amongst exquisite lifestyle decor and a relaxing atmosphere, the Sheraton San Diego Hotel & Marina reflects a perfect haven for the active lifestyle that is woven deep into the region’s DNA. There are waterside fire pits and three pools - each with a unique personality. But most importantly, the hotel is designed to make best use of San Diego’s average 72 degree year-round sunny weather. Sitting on the dock of the Bay, the hotel offers access to water sport rentals and sailing tours to provide an extraordinary perspective of San Diego. Along with the diversity that found home in San Diego, the intense energy that the destination acquired offers a remarkably unique experience. Naturally, this energy worked its way into the foundation of the hotel. From the moment of arrival, the hotel is designed to offer a scenic environment with unmatched flexibility and capability. The nautically inspired guest rooms and suites come with an elegant array of amenities and social enabling conveniences. Social travelers seeking something astonishing can choose one of the spacious and well equipped suites for a unique and luxurious home away from home. Reflecting the needs of the world’s social traveler, a great hotel is built with much more than awe-inspiring design. The Sheraton San Diego Hotel & Marina enlists a warm, friendly and tenured staff that is connected to the urban energy of downtown San Diego. ... more   less 

Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101-1007
Region: United States > California > San Diego
Price Range: $228 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
Reservation Options:
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
Hotel Style:
#10 Green Hotel in San Diego
#23 Spa Hotel in San Diego
#37 Luxury Hotel in San Diego
#60 Business Hotel in San Diego
#75 Romantic Hotel in San Diego
#77 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Sheraton San Diego Hotel & Marina staff and other travellers.
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Questions? Get answers from The Sheraton San Diego Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View Room”
  • Bathroom
  • View from 11th floor
  • Bedroom
  • Bedroom
 of 5 bubbles 807reinam, 11 Jan 2017 | Read review
“Stay in Marina Tower, not Bay Tower”
 of 5 bubbles PaxvilleBoy, 11 Jan 2017 | Read review
“Choose the Marina Tower”
 of 5 bubbles 983enriquel, 9 Jan 2017 | Read review
“None as I would not stay here!”
 of 5 bubbles helenbrum, 8 Jan 2017 | Read review
“One closer to the elevators on both ends.”
 of 5 bubbles TnEShlaes, 31 Dec 2016 | Read review
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