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Four Points by Sheraton San Diego

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Four Points by Sheraton San Diego
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543 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Diego
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Showing 513: English reviews
Reviewed 5 January 2015 via mobile

Very run down property, holds a nightclub every Sat night in a conference room and every room is impacted by the noise. Definitely felt unsafe and similar to an hourly rate hotel the night we were there. Dirty rooms and towels. The only reason we stayed the whole night was because of a 10-hr drive the next day. Avoid at...

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Helpful?
1Thank RelaxAndBask
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

We are very sorry for your dissatisfying experience at our hotel. We aim to deliver outstanding service, quiet accommodations, and the best experience, and we apologize we fell short on those expectations. Thank you for your feedback and allowing us the opportunity to improve our services. Rest assured, we have shared your comments with housekeeping to ensure this is better...

Palmdale, California
Reviewed 4 January 2015 via mobile

I'm a gold member so I used my free points. In our first room the heater quit working so they reset the breaker. It then went out again. I requested to switch rooms which they had no problem doing. They even have us free breakfast. Front desk was very friendly and helpful. That was the only complaint. The rooms are...

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1Thank LA_Deputy
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Dear LA_Deputy, We are happy to hear you enjoyed your experience while staying at our hotel and liked our free breakfast and updated, clean guest rooms. We are sorry for the inconvenience you experienced with the heater, but we are glad our staff was able to provide you with a room switch. Thank you for taking the time to share...

Milpitas, California
Reviewed 1 January 2015

This is a great property based on the following: - Location & proximity to attractions like the Zoo, SeaWorld and Downtown - Awesome free shuttle to the airport and all major attractions nearby! - Quality of Lobby and furnishings - Spaciousness and Privacy - Espresso Bar - Employee enterprising nature & willingness to help. - Parking spaces The not so...

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3Thank Ram P
Los Angeles, California
Reviewed 29 December 2014

The Four Points by Sheraton is located next to Montgomery Field in the Serra Mesa neighborhood of San Diego. It's not a particularly dynamic area, but it is centrally located to other freeways and a lot of other things to do in San Diego. The property itself is larger than I was expecting. There was even what looked like a...

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1Thank Jason S
Riverside, California
Reviewed 23 December 2014

We stayed here using SPG points but was charged $40... We called them up and they said that they made a wrong coding on the room, etc... The manager was able to reverse the charge for us. Other than this, the service was very good and they are very accommodating.

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Thank thomasthanh951
Los Angeles, California
Reviewed 17 December 2014

This location was recommended for individuals interviewing at a nearby hospital, but did not prove to be a good location for getting much needed sleep the night before. First, the good points: a refurbished property that has updated carpeting, lobby decor, bedding ( comfortable beds). The closets are very small and house a very large ironing board which takes up...

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Thank Wdee2013
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to provide us with a review and allowing us the opportunity to improve our hotel and services. We are happy to hear that you enjoyed your guest room and our restaurant options. However, we regret to hear that excess noise did not allow you to enjoy a relaxing stay. We understand your frustration and...

Santa Fe, New Mexico, USA
Reviewed 10 December 2014

Overall, this property is a good value for the money. We stayed here during a recent golf and NFL football trip. First the good - big open spaces, clean comfy rooms and helpful staff will bring me back. The bad is their "executive" golf course. No real executive would be caught dead on this course! It actually has a lot...

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1Thank Papa505
Las Vegas, Nevada
Reviewed 6 December 2014

I just stayed here 3 nights for a business trip. The rate was suspiciously lower than similar hotels in the area (~$110 vs $140-$150 at other properties), but as a Starwood Gold Member, I figured I'd give it a try. First off, it's a strange property. The building mimics the arrow-like shape of the wings and body of an airplane....

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2Thank HansNYC
Holtville, CA
Reviewed 3 December 2014

We had decided to stay at a hotel for the night after doing our SCA anniversary. We walked in with our renaissance garb and got a few looks. We were hoping to get signed in quickly so we could get into our room. They were very friendly and quick. We were in our room within 20 minutes. It was a...

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Thank Beverly T
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Wow - thank you for your great review! We are so happy that you enjoyed your time with us. We truly loved having you and hope to see you again soon.

Reviewed 25 November 2014

I booked this hotel for two nights, I paid for the first night to guarantee early check in the following morning as we were traveling with a baby. I called ahead and informed the hotel about this information the night before. When I called in the morning, I was given the run around and told that they could not guarantee...

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2Thank Colleen C
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to provide us with a review. We truly apologize for the confusion regarding your reservation as well as the inconveniences you encountered with your guest room bathroom. We understand your frustrations and assure you that your comments have been addressed with our team and properly handled. Please feel free to reach out to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Dr, San Diego, CA 92123-1715
Region: United States > California > San Diego
Price Range: $141 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego staff and other travellers.
9 questions
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Akumal, Mexico
County Dublin, Ireland
7 months ago
County Dublin, Ireland
Sacramento, California
Fallbrook, California
10 months ago

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Questions? Get answers from Four Points by Sheraton San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Middle of the hallway 2nd or 3rd floor on B or C wing. NOT facing the Hot Tub.”
 of 5 bubbles 438frederickp, 9 Mar 2017 | Read review
“Does not provide free breakfast but internet access is free!”
 of 5 bubbles babylovenc, 8 Feb 2017 | Read review
“The rooms have bugs, check the drawers”
 of 5 bubbles 786kayk, 3 Oct 2016 | Read review
“Sing A probably gets the noise from the pool and the nightclub, so maybe not there.”
 of 5 bubbles jenniferwR5849ZK, 9 Aug 2016 | Read review
“Stay away from anything near the lobby, esp on Saturday nights.”
 of 5 bubbles scottwX8151JG, 2 Aug 2016 | Read review
5 of 5