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Upon arrival and check in the process was extremely slow and the staff lacked smiles. The room was nice but the TV was extremely small. We went to dinner at the hotel and were the only ones there. With that being said the service was...More
Booked room for 3 nights on special deal offered through Costco and felt that maybe I got a room downgrade for that reason. Room was small and had no perks...not even a pad of paper and pen or refrigerator. The plumbing was horrible. Shower/Tub did...More
Stayed for one night over the Presidents Day weekend. Lobby seemed nice and trendy but overall the hotel was just an average hotel. Walking proximity to Little Italy and a short cab ride to the Gaslamp was a plus. Average room with bathroom in need...More
My impression of this hotel started off a little negative and didn't really improve through the course of my stay. It started off when it took over 15 minutes to get the hotel to answer the telephone when I called from the airport for a...More
We were welcomed with chocolate chip cookies warm!!
Kids loved them on tap warm cookies!!!
Room was clean and comfortable
Pool and spa great
Breakfast was good value has kids eat free with paying adults !
Good location walk to the water to go on...More
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Response from DblTreeDT | Property representative |
~Please call the hotel at 619-239-6800 when you have already retrieved your bags and the operator will give you directions on the pick up. ~We do not have a complimentary breakfast however we do have a... More
~Please call the hotel at 619-239-6800 when you have already retrieved your bags and the operator will give you directions on the pick up. ~We do not have a complimentary breakfast however we do have a wonderful buffet at a reasonable price with an omelet station. ~ Yes we do offer pool towels at the pool but when they are depleted we try to stock them as quickly as we can but if you need extra towels there is a courtesy phone in the pool area as well.
We look forward to your stay if you need anything else please let us know.