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Crowne Plaza Hotel San Diego - Mission Valley

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#166 of 279 Hotels in San Diego
GreenLeadersPlatinum level
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Crowne Plaza Hotel San Diego - Mission Valley
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927 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel San Diego - Mission Valley
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Showing 867: English reviews
East Meadow, New York
Reviewed 3 weeks ago

pros Location, next to highway. Near restaurants and 10 minutes from down town and airport. Shuttle can take you to old town where you can take trolley to see pier and San Diego zoo. Cons Hotel needs updating Overall good stay

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Helpful?
Thank Jorge M
IHGService, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Jorge M, I appreciate your feedback of your stay with us. Thank you for your commendation for our convenient location, and it's good that you're able to take advantage of our shuttle service. On the other hand, it is regretful to learn that your stay was not a complete success because you find our hotel to be a bit...

Asheville, North Carolina, United States
Reviewed 3 weeks ago

The hotel is old and it shows in the public spaces. The lobby, restaurant, pool, and the exteriors are long in need of a remodel, but the room itself wasn't so bad. Did I mention this place is old? It's old.

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Thank Thomas P
Murrieta, California
Reviewed 3 weeks ago

This is probably one of the hardest ratings I've ever tried to give. It's such a mix of good and bad that I've had to weigh what is really important versus what is just nice to have. But even then.... inconsistencies. Let me start. I booked two nights using two different payment methods which neither the IHG website nor a...

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Thank GeoffM
Denair, California
Reviewed 5 weeks ago

My husband and I stayed at this hotel as I was attending a conference down the street. We had low expectations, but we were truly blown away by the awesome customer service. We arrived to the hotel at 9:00am and we thought there was no way a room would be ready for us to check in. We were pleasantly surprised!...

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Thank CalculatedTravel
Reviewed 15 March 2017 via mobile

Was there for 3 days 1 of them was raining, plenty of ponds everywhere, the parking lot was flooded, we had to tow the car , we stayed without electricity for 2 days, no hot water, when I asked for the checkout I was told that they were not able to give me the receipt because of the outage but...

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Helpful?
Thank carmine d
IHGService, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Hello carmine d, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for the overall service you received from our hotel. I’d like to obtain some additional detail regarding...

Barnstaple, United Kingdom
Reviewed 14 March 2017 via mobile

For the price, the main benefit you get is location. The rooms are nice and clean but decor a little dated. The pools on offer are good, unsupervised. The breakfast is fruit/yoghurt, cooked and pastries. Eveningfood on offer includes sushi which is of average quality.

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Thank 11AlexanderR
Newtown, Pennsylvania
Reviewed 14 March 2017 via mobile

The lobby and common areas are nice and that seemed promising, but the room was shabby and not conducive to a good nights sleep which I sorely needed after a cross country flight. There were too few towels and bathroom amenities... little things like no dish make the bigger things (like threadbare rugs) stand out. Like another reviewer noted, I...

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Thank Rosetwig
Cologne, Germany
Reviewed 8 March 2017

Unfortunately I only got to spend one night in this great hotel. It is NOT close to downtown or Gaslamp district though, if that´s what you are looking for. There is a courtesy van from the airport but better call when you arrive, because pick up does not seem to be regulary, I waited almost an hour. Once arrived, the...

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2Thank Countrybob
Atlanta, Georgia
Reviewed 28 February 2017 via mobile

The staff at the Crowe Plaza were very nice and helpful. For the money, this one is hard to beat. I will say I was shocked at how out of date this hotel is. If you are looking for adjoining rooms, this one has it. Even though the hotel needs updating, the room was very clean. Self parking is $13...

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Thank Ed0608
San Francisco, California
Reviewed 28 February 2017

Was down in San Diego for a quick two day trip. Hotel is old / tired looking, and reminds me of something from 1970's Brady Bunch. Room was clean, bed was comfortable but very firm, bathroom was dated (worn tiles and rusty faucets). The Lobby of the hotel had a sign taped to the front window that mentioned the hotel...

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Helpful?
Thank gr8job
IHGService, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear gr8job, Greetings from the Crowne Plaza San Diego - Mission Valley, CA! Thank you so much for choosing to stay with us. I take pride in knowing that the cleanliness and comfort of your room achieved a positive remark from you. On the other hand, I'm sorry to learn that you found our hotel and bathroom outmoded. IHG's goal...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: $157 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
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Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Hotel Style:
#4 Green Hotel in San Diego
#28 Spa Hotel in San Diego
#88 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travellers.
8 questions
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Oahu, Hawaii
5 months ago
Tampa, Florida
Seattle
over a year ago

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Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, pool side!”
aliciapowers, 19 Apr 2017 | Read review
“Be careful where the front desk decides to put you. Often you must drive to another location in the property to easily access your rooms.”
malibuleo, 15 Apr 2017 | Read review
“Back hotel unit rooms facing golf course are quieter”
Chuck49ers, 1 Apr 2017 | Read review
“Priority club members get free WIFI”
Y5320FXjorgem, 1 Apr 2017 | Read review
“Pick something with a pool view”
thomaspH1792DK, 31 Mar 2017 | Read review
5 of 5