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Holiday Inn Express San Diego Airport - Old Town

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Holiday Inn Express San Diego Airport - Old Town
Holiday Inn Express San Diego Airport - Old Town
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975 Reviews from our TripAdvisor Community

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Showing 931: English reviews
San Diego, California
Reviewed 1 week ago

Elia took great care of me. I was in a difficult situation, not planning to spend the night in San Diego. He helped me get from the airport to the motel and assisted with a room. I am very thankful for the very kind generous service I was provided. They made sure I was well taken care of. I greatly...

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Helpful?
1Thank jwinegar
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of our hotel at Holiday Inn Express Old Town. We appreciate your loyalty as member. I am pleased to hear you enjoyed your every bit of your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We look forward to...

Reviewed 1 week ago via mobile

As a IHG spire member, This is one of my favorite hotel in San Diego. Very good location to catch the early flight. The room is clean and nice. The staffs are very friendly and helpful this time, such as Eddie, Zaid. Thank you.

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Helpful?
1Thank Amanda X
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the nice comments about our Holiday Inn Express Old Town and its staff. Glad you enjoyed your stay and the comfy rooms. Hope to see you soon when in the San Diego. Have a great new year. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

Seattle, Washington
Reviewed 2 weeks ago via mobile

My mother and I stayed at San Diego's Holiday Inn Express in Old Town when we were on Vacation in December 2016. We had an awesome experience with all the staff there! Everyone was super friendly, helpful and treated us with respect and understanding. They went above and beyond to accommodate us - from taking us to places in a...

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Helpful?
Thank 14TravellerFL
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback about your stay at Holiday Inn Express Old Town. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Thank you for staying with us, and we hope to have an opportunity to serve you...

Waynesville, North Carolina
Reviewed 2 weeks ago

I checked in late on a Sunday evening. Jose and Art were very helpful upon check in. They were very friendly and made sure I was well taken care of. The recommended a great Italian restaurant that delivers. Thank you for a nice stay!

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Helpful?
Thank Tigress2017
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to write a review about Holiday Inn Express Old Town. We do take every comment seriously. We appreciate the warm feedback. Our staff strives for excellence each and time with each and every guest. We look forward to seeing you when you are in the San Diego, area next. Have a great...

Reviewed 2 weeks ago

This Express is very close to anything in the Mission Bay area, Airport, Old Town. room that was quite small, but that wasn't a problem as we spent most of our time outside of the room. STAFF were amazing kelyene, ivan, art, nowfal, josh, elia.

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Helpful?
1Thank James D
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your comments on your recent stay with us at Holiday Inn Express Old Town. We strive to make our hotel your home away from home. Glad our staff went above and beyond to make your stay a better one. See you next time. Have a good new year. Sincerely, Manager, Holiday Inn Express Old Town...

Tyngsboro, Massachusetts
Reviewed 2 weeks ago

I wanted to mention in my previous review that the two employees Dolores and Glades that were working in the breakfast area were exceptional. They allowed me to visit the back room and review labels to insure that my daughter who has a gluten and dairy allergy would not eat anything that would cause health issues. additionally the days we...

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Helpful?
Thank Pat M
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us and your kind words about Holiday Inn Express Old Town and its staff. We all take immense pride in what we do and are so pleased to hear that you enjoyed your stay. Hope to see you soon. Have a great new year. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

Castle Rock, Colorado
Reviewed 2 weeks ago

The beds were comfy. Breakfast was good. My sons and husband loved the pool and hot tub. Its location was great. Even though it was right next to the freeway, it didn't bother us. The free shuttle to old town was great too.

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Helpful?
1Thank hallidaysa
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We appreciate your feedback about your stay here with us at Holiday Inn Express Old Town. Glad to hear you enjoyed a great night in our comfy rooms and the hot tub. We hope to have the pleasure to welcome you back. Have a nice day. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

Michigan
Reviewed 3 weeks ago

We had stayed here in 2009 and were happy then, so we booked it again when we returned this year. The hotel has started to show its age, but it was very clean. The front desk staff was friendly and helpful. The breakfast area was well staffed with attentive people. The food was just mediocre at best. The hotel is...

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Helpful?
Thank happytraveler49
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your patronage as a member and for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared with...

Reviewed 3 weeks ago via mobile

Perfect location free shuttle from the airport the hotel , free shuttle to the San Diego Zoo , and free shuttle to the cruise terminal. Great location and services perfect for our short stay in San Diego on our way to our South American cruise.

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Helpful?
1Thank geino
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the nice review about Holiday Inn Express old Town. We appreciate you taking the time out of your busy day to write us a nice comment. Glad to hear you took advantage of our free shuttling we offer to our guest. We hope you have an exciting time on your cruise in South...

Toronto, Canada
Reviewed 3 weeks ago

Used to go to San Diego on business, so I ended up staying at this hotel at least 3-4 times, and every time I stayed at least 3 weeks, if not more. Pros: Proximity to Old Town, and the fact that I could go out for dinner and then just walk back to the hotel. Free parking is also nice,...

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Helpful?
1Thank ssb1916
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback and your business, we appreciate it. We are happy to see you enjoy Old Town and its nice walk. We hope you have great day. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Ave, San Diego, CA 92110-2105 (Formerly Comfort Inn)
Region: United States > California > San Diego
Price Range: $164 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Diego Airport - Old Town 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Holiday Inn Express San Diego Airport - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town
Hotel Style:
#74 Romantic Hotel in San Diego
#94 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego Airport - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego Airport - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for Elia or Art. I could not have asked for a better experience.”
 of 5 bubbles jwinegar, 4 Jan 2017 | Read review
“Not facing the highway. Not by the ice machines.”
 of 5 bubbles happytraveler49, 22 Dec 2016 | Read review
“Rooms away from highway are quieter”
 of 5 bubbles ssb1916, 21 Dec 2016 | Read review
“Free Parking, Pool, Best Value”
 of 5 bubbles JonW51, 16 Dec 2016 | Read review
“Rooms closest to the access road (away from the highway) are preferred if you are sensitive to highway noise.”
 of 5 bubbles TravelinGregg, 9 Dec 2016 | Read review
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