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BEST WESTERN PLUS Island Palms Hotel & Marina

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#21 of 279 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,361 Reviews from our TripAdvisor Community

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Victoria, Canada
Reviewed yesterday NEW

We were upgraded to a 3rd floor room in the new section of the property. The deck was fabulous as was the room. We then decided to stay a 2nd night and were placed on the marina side in a fabulous 1 bedroom with an amazing patio. We were very close to the pool which was great!

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1Thank 13Fog13
Kalamazoo, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I was in charge of planning a regional sales meeting for a group of 66 (all from the west of the Mississippi, and a few from Michigan). I found the Island Palms through TripAdvisor and chose them based on the ratings. I couldn't be more pleased with the choice! First, the location is beautiful, surrounded by the bay I couldn't...

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1Thank Annie B
About Hotel's Favourite Review
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear Annie, Everyone at our hotel is thrilled knowing you and your group had such a wonderful experience with us! We couldn't be happier to hear that all the attendees truly enjoyed our rooms, catering and location on the water. It's especially nice knowing you found all our staff to be so friendly and helpful. Thanks so much for your...

Reviewed 2 days ago NEWvia mobile

We stayed here for three nights while visiting the area. Loved the location on Shelter Island and the views of the marina and naval air station on the bay side. Grounds were very well maintained. Room was very clean and well appointed but small (door nearly hit the bed as it opened). Air conditioner worked very well and water pressure...

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Thank Beenatna
Reviewed 4 days ago NEW

We stayed at this hotel following a stay at a different hotel across the bay on Harbor Island. The room is nothing fancy, and appeared clean. The biggest complaint from both my husband and myself was the noise. Your hotel door is to outside, not a hallway. We were literally directly across from the pool gate entrance. We heard EVERYTHING....

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Thank Charity S
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Hi Charity, we appreciate you taking the time to share your experience. I'm disappointed to know you didn't have a wonderful visit as we hope for every single one of our guests. I'm glad you enjoyed a clean, comfortable room but am so sorry for the noise you experienced. I understand how frustrating this must have been. I hope you'll...

Middleton, Wisconsin
Reviewed 5 days ago NEWvia mobile

Location is good. Central to everything: Zoo,Sea World, Point Loma, and easy travel to Mission Beach, downtown, etc. Hotel restaurant is average at best. Pool (actually two) is nice, at the setting on a marina is nice. Rooms are in need of an update, in a bad way. Mind you, they are clean and housekeeping service was very good, but...

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2Thank stevesh2158wz
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review! I'm very glad you enjoyed many aspects of your visit including our location on the marina, our two pool areas and our proximity to local attractions. Thank you also for your compliments to our housekeeping staff; it's wonderful to hear they provided great service and helped ensure your room was clean and comfortable. We appreciate...

Bellingham, WA
Reviewed 1 week ago

Nice location on a spit with a marina. Breakfast costs extra. Not a lot of insulation between floors. Standard motel fare. Clean, comfortable.. Friendly and helpful staff. Parking can be tight. Nice walking area across the street.

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Helpful?
Thank BellinghamQuilter
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review! I'm really glad you enjoyed many aspects of your experience, including our location, our clean and comfortable accommodations, and our friendly and helpful staff. It's great you were able to enjoy the beautiful walking path that runs along Shelter Island as well. I'm very sorry if you experienced any noise in your room during your...

Reviewed 1 week ago via mobile

We booked the deluxe king with view and were given a room on the third floor with a wonderful view of the marina. Lovely room and very spacious, great bathroom and shower. Easy to get into San Diego from here calling for a ride. It was our anniversary and we were given a bottle of champagne and chocolate covered strawberries.......

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1Thank Manta_rays
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review! I'm so glad to know you really enjoyed your room as well as the wonderful marina view. We're delighted we could be a part of your anniversary celebration and thank you for choosing to celebrate this special occasion with us! We can't wait to welcome you back again. Spencer Priest Front Desk Supervisor (619) 222-0561

San Diego, California
Reviewed 1 week ago

Staff at the front desk were incredible. Could NOT ask for more. Happy to upgrade room and throughout our stay, the entire staff could not do enough. We will be back. One thing I would say is that the pool area does get a little busy but that is likely dependent on the time of year you visit.

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2Thank kayleighdeacon
Sheridan, Wyoming
Reviewed 1 week ago via mobile

I have stayed here twice and would do so again and again! Our room was on the beach side and we enjoyed the view from our little balcony very much. The marina side is also very cool, especially at night. The bar is small but the locals were very friendly and the restaurant was exceptional. Great value!

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1Thank H6812PEmelissah
West Hills, ca
Reviewed 1 week ago

We spent 1 night here, picked because of location. Room was very small, downstairs next to wooden staircase. Very noisy, air conditioner didn't work properly, would not stay here again. We were too tired to call and complain, I think this was probably the worst room in the hotel. I booked through Expedia and maybe that's why we were put...

Review collected in partnership with Best Western
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1Thank Bonz52
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for sharing your feedback. I'm so sorry to read that you didn't have a great experience and that your air conditioner didn't work well. I found your reservation and our maintenance staff has addressed this issue; I sincerely apologize it was not noticed and addressed prior to your arrival. I want to assure you we do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: $198 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can go wrong here”
 of 5 bubbles 13Fog13, 29 Mar 2017 | Read review
“Not sure where a good room with less noise would be!”
 of 5 bubbles charitys284, 26 Mar 2017 | Read review
“Rooms with a view of the harbor are preferred.”
 of 5 bubbles dtsebastian, 15 Mar 2017 | Read review
“Ask for a first floor room with patio onto the marina and pool”
 of 5 bubbles dunera, 13 Mar 2017 | Read review
“Loved the Marina view!”
 of 5 bubbles HRCinder, 12 Mar 2017 | Read review
5 of 5