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BEST WESTERN PLUS Hacienda Hotel Old Town

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#75 of 279 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,734 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
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Showing 1,641: English reviews
Campbell River, Canada
Reviewed 18 January 2016

What a great, authentic place to stay. Rooms are a bit older but still nice sized with outdoor seating areas. The six separate buildings give privacy but not good for people with bad knees or mobility issues as there are a lot of stairs. Loved the tiled staircases and fountains, easy to find secluded areas to enjoy a cocktail or...

Thank Rachel R
Bremerton, United States
Reviewed 17 January 2016

This is my favorite hotel in the San Diego area but I usually get turned away because I have to go by the US Government rate limit and I always need five or more rooms for two weeks. Considering how many rooms The Hacienda has I don't think two washers & dryers are enough. Otherwise it's a great place to...

Review collected in partnership with Best Western
Thank Frank M
Burbank, California
Reviewed 15 January 2016 via mobile

There are a boatload of stairs (multiple levels, and I mean MULTIPLE levels!!), and the place can be a bit confusing, but the rooms are great (clean, large, unique), and the location couldn't be better to explore Old Town and the rest of San Diego. We (also) probably like it because we can simply leave the car behind and spend...

Thank DocSnarky
Perth, Australia
Reviewed 15 January 2016

What a lovely feel about this hotel, beautiful location in old town close to so many Mexican restaurants and the room for a family of five just wonderful. The lay out of the building was great with courtyards and the views brilliant. The service was first class, parking fair and reasonable and the walk in and out of old town...

Thank Holiday T
Corona, California
Reviewed 14 January 2016 via mobile

We have stayed here on numerous occasions and we have no complaints. The staff is always friendly and helpful. We got complementary drink coupons at the tequila factory because the hotel fire alarm was going off. It went off for about an hour and we got free margaritas. No big deal.

Thank joey0311
Henderson, Nevada
Reviewed 13 January 2016

customer service excellent, the grounds are pretty, yes it may seem confusing to some but to us it is quaint!! love it and keep going back!! we have been a few times and love the atmosphere, the tequila free drink is nice too!

Thank Alyson G
Gilbert, United States
Reviewed 10 January 2016

Best hotel in San Diego for the value!! Centrally located with lots to do within walking distance. I was born and raised in San Diego and moved away ten years ago, but stay at the Hacienda every time I visit San Diego.

Review collected in partnership with Best Western
Thank Paula D
Desert Hot Springs, California
Reviewed 7 January 2016

Love old town San Diego, a lot of history and many restaurant choices near by. Location is perfect The hotel is very cozy, clean and only steps away from old town. We enjoyed every moment can't wait to return!!

2Thank Otrani1127
wjorman, Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the great 5-Star review!! We really appreciate your wonderful comments and it's good to hear that you enjoyed your stay. We're fortunate to have such great location and there certainly so many great restaurants, activities and historical sights in Old Town. We appreciate having you as our guests and hope to see you again! Kind Regard, Bill...

Reviewed 6 January 2016

Nice hotel with terrific views of San Diego from many of the rooms in buildings 4, 5 and 6. Not all rooms have a balcony, so you have to ask for one if that's important. Easy check-in and vehicle parking. Walking distance to Old Town where you can catch the Trolley going to Gas Lamp, Petco Park, Qualcomm and downtown...

Review collected in partnership with Best Western
Thank perrys2016
El Centro, United States
Reviewed 5 January 2016

Great hotel...always a pleasant experience. Staff are very nice and the facility is always well maintained. We have been staying at the Hacienda Hotel in Old Town San Diego for over 5 years...we enjoy the nice restaurants in Old Town and the ability to quickly hop in a cab and head downtown.

Review collected in partnership with Best Western
Thank Jeff L

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $185 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location for a room near Building 300. Close to restaurant, lounge, pool, ice machine, Great views of the city and close to parking.”
 of 5 bubbles danjan98, 5 Mar 2017 | Read review
“Ask for a room with a view - will be on higher ground but worth the view.”
 of 5 bubbles KevinNoelle, 24 Feb 2017 | Read review
“Upper levels have views of the bay”
 of 5 bubbles 642ginnyw, 1 Feb 2017 | Read review
“Ask for a room with a view, sunsets were beautiful.”
  • Sunset view from our room.
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
5 of 5