We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Hacienda Hotel Old Town

Show Prices
#75 of 279 Hotels in San Diego
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Hacienda Hotel Old Town
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,734 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
See the most recent reviews
Showing 1,641: English reviews
Campbell River, Canada
Reviewed 18 January 2016

What a great, authentic place to stay. Rooms are a bit older but still nice sized with outdoor seating areas. The six separate buildings give privacy but not good for people with bad knees or mobility issues as there are a lot of stairs. Loved the tiled staircases and fountains, easy to find secluded areas to enjoy a cocktail or...

 Report
Helpful?
Thank Rachel R
Bremerton, United States
Reviewed 17 January 2016

This is my favorite hotel in the San Diego area but I usually get turned away because I have to go by the US Government rate limit and I always need five or more rooms for two weeks. Considering how many rooms The Hacienda has I don't think two washers & dryers are enough. Otherwise it's a great place to...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Frank M
Burbank, California
Reviewed 15 January 2016 via mobile

There are a boatload of stairs (multiple levels, and I mean MULTIPLE levels!!), and the place can be a bit confusing, but the rooms are great (clean, large, unique), and the location couldn't be better to explore Old Town and the rest of San Diego. We (also) probably like it because we can simply leave the car behind and spend...

 Report
Helpful?
Thank DocSnarky
Perth, Australia
Reviewed 15 January 2016

What a lovely feel about this hotel, beautiful location in old town close to so many Mexican restaurants and the room for a family of five just wonderful. The lay out of the building was great with courtyards and the views brilliant. The service was first class, parking fair and reasonable and the walk in and out of old town...

 Report
Helpful?
Thank Holiday T
Corona, California
Reviewed 14 January 2016 via mobile

We have stayed here on numerous occasions and we have no complaints. The staff is always friendly and helpful. We got complementary drink coupons at the tequila factory because the hotel fire alarm was going off. It went off for about an hour and we got free margaritas. No big deal.

 Report
Helpful?
Thank joey0311
Henderson, Nevada
Reviewed 13 January 2016

customer service excellent, the grounds are pretty, yes it may seem confusing to some but to us it is quaint!! love it and keep going back!! we have been a few times and love the atmosphere, the tequila free drink is nice too!

 Report
Helpful?
Thank Alyson G
Gilbert, United States
Reviewed 10 January 2016

Best hotel in San Diego for the value!! Centrally located with lots to do within walking distance. I was born and raised in San Diego and moved away ten years ago, but stay at the Hacienda every time I visit San Diego.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Paula D
Desert Hot Springs, California
Reviewed 7 January 2016

Love old town San Diego, a lot of history and many restaurant choices near by. Location is perfect The hotel is very cozy, clean and only steps away from old town. We enjoyed every moment can't wait to return!!

 Report
Helpful?
2Thank Otrani1127
wjorman, Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the great 5-Star review!! We really appreciate your wonderful comments and it's good to hear that you enjoyed your stay. We're fortunate to have such great location and there certainly so many great restaurants, activities and historical sights in Old Town. We appreciate having you as our guests and hope to see you again! Kind Regard, Bill...

Reviewed 6 January 2016

Nice hotel with terrific views of San Diego from many of the rooms in buildings 4, 5 and 6. Not all rooms have a balcony, so you have to ask for one if that's important. Easy check-in and vehicle parking. Walking distance to Old Town where you can catch the Trolley going to Gas Lamp, Petco Park, Qualcomm and downtown...

Review collected in partnership with Best Western
 Report
Helpful?
Thank perrys2016
El Centro, United States
Reviewed 5 January 2016

Great hotel...always a pleasant experience. Staff are very nice and the facility is always well maintained. We have been staying at the Hacienda Hotel in Old Town San Diego for over 5 years...we enjoy the nice restaurants in Old Town and the ability to quickly hop in a cab and head downtown.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Jeff L

636 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (436)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (140)
Viewed
Room/Suite (63)
Viewed
View from Room (47)
Viewed
Bathroom (21)
Viewed
Family/Play Areas (3)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (143)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (167)
Viewed
Amenities (5)
Viewed
Deluxe Room with Two Double Beds (21)
Viewed
Pool (15)
Viewed
Dining (37)
Viewed
Standard King Room (18)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Diego hotels
Old Town Inn
#19 of 279 in San Diego
1,790 reviews
Old Town
Hilton Garden Inn San Diego Old Town / SeaWorld Area
Old Town
La Quinta Inn & Suites San Diego Old Town / Airport
Show Prices
Show Prices
Show Prices
Courtyard San Diego Old Town
#125 of 279 in San Diego
82 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $185 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Travelocity and Priceline so you can book your BEST WESTERN PLUS Hacienda Hotel Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
21 questions
Ask a question
Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

See all questions (21)

Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location for a room near Building 300. Close to restaurant, lounge, pool, ice machine, Great views of the city and close to parking.”
 of 5 bubbles danjan98, 5 Mar 2017 | Read review
“Ask for a room with a view - will be on higher ground but worth the view.”
 of 5 bubbles KevinNoelle, 24 Feb 2017 | Read review
“Upper levels have views of the bay”
 of 5 bubbles 642ginnyw, 1 Feb 2017 | Read review
“Ask for a room with a view, sunsets were beautiful.”
  • Sunset view from our room.
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
5 of 5