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BEST WESTERN PLUS Hacienda Hotel Old Town

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#75 of 279 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,733 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
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Showing 1,640: English reviews
San Luis Obispo, California
Reviewed 10 February 2016

We had a decent night stay here, but not great. Overall the rooms are fairly clean, but everything is old. The bedspreads are dated, fixtures are old and the toilet/tub are in a faded pink color from years gone by. I've attached numerous photos to review. The place needs a remodel. Our room was also extremely noisy. There isn't much...

Thank CaliforniaGirl040
NEWBURY PARK, United States
Reviewed 8 February 2016

This was a fast and fun stay. With the family visiting the Zoo and Old Town. This hotel was amazing. Standing on the hillside , overlooking San Diego to the water. In walking distance of Old Town, Whaley House and tones of restaurants. So beautiful and I plan on going back as soon as possible. Enjoy

Review collected in partnership with Best Western
Thank Dyanna C
Quispamsis, Canada
Reviewed 7 February 2016

This is the second time have stayed here, both times for a few nights. The location cannot be better its very close to all the attractions, bars and restaurants in the Old Town but it is far enough away to be quiet. The tiered and terraced construction makes it a very interesting layout and it provides many putdoor nooks to...

Thank Brian H
Mesa, Arizona
Reviewed 6 February 2016

Near everything in Old Town. Super people and service. Comfortable bed and an extremely clean room. Parking and the long walk to breakfast are not perfect situations, but really, not that big of a deal. The location, people and room make this a solid 5.

Thank Frances O
Cerritos, United States
Reviewed 4 February 2016

A beautiful facility, with a well-cared garden all over the place; and a stunning view of the city. The location at Old Town is a plus. Guests can walk to restaurants and shops and even the historic park. A lot of walking though to go from lobby to bedrooms to Tequila Factory Restaurant to meeting rooms. Sometimes very confusing which...

Review collected in partnership with Best Western
1Thank Cecil M
Blaine Minnesota, United States
Reviewed 3 February 2016

Loved it except for their limited guest breakfast policy. Very questionable. If you book on a certain website you have to pay for your breakfast while other guests receive a breakfast voucher. We have never heard of that before and it was disappointing.

Review collected in partnership with Best Western
1Thank Michelle F
San Francisco, California
Reviewed 3 February 2016 via mobile

It is in the center of Old Town. I love it's Spanish style with fountains, tiles, and general decor. There are rooms you can only get to by climbing some stairs. But the front desk staff always asks before giving you those rooms. Some rooms offer great views of Point Loma. The inside of the rooms are a little dated,...

1Thank polly c
Sacramento, United States
Reviewed 30 January 2016

Reservation made online for Feb 24, hotel entered it as Jan 24 then charged no-show fee to credit card. Called to get charges reversed but had trouble getting resort fee refunded. This took several call to resolve and then the refund was slow.

Review collected in partnership with Best Western
1Thank Tom M
Sheridan, Wyoming
Reviewed 29 January 2016

This is a beautiful hotel built on the hill side overlooking Old Town with views of the harbor, airport and MCRD. Walk out the front door or side gate and you are in Old Town. The hotel is built in a Spanish hacienda style and consists of several buildings on different levels giving it a resort feel. The hotel exterior...

1Thank pritter
St. George, Utah
Reviewed 24 January 2016

Designed to look like an old Hacienda, this place fits in perfectly with Old Town San Diego. The hotel was at a great value and pretty comfortable. Has free wifi, a microwave and TV of course. There is a GYM and because its in old town, you can walk to everything in Old town. I would stay here again if...

1Thank Tyler B

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $185 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
21 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location for a room near Building 300. Close to restaurant, lounge, pool, ice machine, Great views of the city and close to parking.”
 of 5 bubbles danjan98, 5 Mar 2017 | Read review
“Ask for a room with a view - will be on higher ground but worth the view.”
 of 5 bubbles KevinNoelle, 24 Feb 2017 | Read review
“Upper levels have views of the bay”
 of 5 bubbles 642ginnyw, 1 Feb 2017 | Read review
“Ask for a room with a view, sunsets were beautiful.”
  • Sunset view from our room.
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
5 of 5