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BEST WESTERN PLUS Hacienda Hotel Old Town

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#79 of 278 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,682 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
Sacramento, California
Reviewed 2 days ago NEW

Rooms are large and bed was very comfortable. Breakfast was delicious and patio offered a beautiful view of old town. It was conveniently located in old town and by the light rail. Not far from convention center or the airport.

Review collected in partnership with Best Western
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Helpful?
Thank leticial337
Lakeport, California
Reviewed 4 days ago NEW

Staying in Old Town San Diego was fabulous, and staying at the Hacienda Hotel was even better. This was our second stay and we truly love it there. We like having beautiful view of the area. The rooms were nicely appointed, clean and the bed was very comfortable. The hotel is on many levels so we had plenty of exercise...

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Thank 2Bonnie
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Welcome back! Thank you for being a loyal guest of our hotel. You have outlined the kind of guest experience we strive for and I’m happy to know that you can count on us t o be a great winter getaway spot. Old Town is perfect for visiting all the sights of San Diego - no car necessary! Call ahead...

Mesa, Arizona
Reviewed 4 days ago NEW

Love this hotel! Sometimes has small issues, but staff is very willing to correct things. All very professional and helpful. Restaurant on top level gives great room service and has good buffet style breakfast

Review collected in partnership with Best Western
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Thank Lynn V
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Just thank you! We sincerely appreciate the acknowledgement of our team’s efforts. We’ll always find a solution! Also, very nice to know that you enjoyed the Old Town Tequila Factory for room service and breakfast. We hope to provide many more five star experiences for you in the years to come! Regards, Ryan Aguinaldo Director of Sales and Marketing

Reviewed 5 days ago NEW

We had a great experience at this hotel. Excellent service and accmmodations. Locared right in Old Town so you only had to walk accross the street to enjoy the Old Town.Parking was not encluded but realtive good for thay area. The hotel grounds were very pleasent. The resturant was excellent.

Review collected in partnership with Best Western
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Thank marysW9572MV
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Greetings, and thank you for highlighting the service, grounds, location and our restaurant Old Town Tequila Factory. I’ll be sure to pass along your comment to the manager there. We all work together to give guests a relaxing experience with the flavor of vintage California. Please consider our Best Western your home away from home. Safe travels! Regards Ryan Aguinaldo...

Regina, Canada
Reviewed 5 days ago NEW

This Beautiful Hotel is right in the Old Town District and a great location near the airport. My ONLY hesitation in the amount of Stairs this hotel has otherwise I would not hesitate to stay there again.

Review collected in partnership with Best Western
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Thank Brian R
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your recent stay. We’re delighted to your stay was worthy of 5 stars! Our location is perfect for those flying in as we offer free shuttle service to and from the airport. We’re within walking distance of dining, shops, museums, parks and the train station. Please call ahead and we’ll explore all your room location options! Six...

Reviewed 1 week ago NEWvia mobile

The hotel is very nice and well located just a short distance from the main strip near all the restaurant's and shops. The hacienda has a nice touch and the service was great. The only cons would be that the water system is very loud. You could hear when the guests would take showers at all hours. There was a...

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Helpful?
Thank VinceFern
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the glowing compliments of our hotel’s ambiance and location in the heart of Old Town. We’re glad to note that you experienced the friendly service we’re known for. I’m investigating your maintenance comments with our team in order to make corrections. In the unlikely event any of these happen on a future visit, call down to the...

Tucson, United States
Reviewed 1 week ago NEW

EVERY staff member we encountered (front desk, restaurant, breakfast buffet) was helpful and positive. On check in, a young asian woman (I do not know her name), was so kind and inviting that we immediately felt welcomed. We had room 512 with a private balcony overlooking the city. Very nice. The room was very clean. The grounds of the hotel...

Review collected in partnership with Best Western
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Thank N1362SZmarkn
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Our beautiful property is indeed spread out on the hillside overlooking Old Town and the surrounding area. Most of our buildings have elevators, but we want to make certain that each and every guest is satisfied with the convenience of their room location. It’s great hearing that room 512 was a perfect fit for you. On that note, for your...

Los Angeles, California
Reviewed 1 week ago NEW

We were pleasantly surprised by this hotel. Despite having some of the lowest prices in the area, we found a very pretty, sprawling hotel with great views right in the middle of Old Town. The room was large and very comfortable. Check-in was easy. There was a very nice pool and jacuzzi close to our room. Wi-Fi worked well. I...

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Helpful?
Thank David D
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your recent stay! We recognize there are several lodging choices and appreciate you letting our team know you found our location, rooms and property totally satisfying. Also, thank you for adding that our wifi worked well. Our property is indeed spread out on the hillside overlooking Old Town, with the pool and jacuzzi offering pretty views. We...

Acton, California
Reviewed 1 week ago NEW

Great view room, very accessible to town and shopping. Have cone back to this lication for many years and will return. On site restaurant is VERY convenient and pleasant staff. Staff at hotel very kind and knowledgeable.

Review collected in partnership with Best Western
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Thank dedeep2017
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for being a loyal guest of the Best Western PLUS Hacienda Hotel Old Town. Glad your family enjoys our top floor restaurant, Old Town Tequila Factory. I hope you had the chance to dine at sunset by the glow of the tequila patio fire pits. Be sure to like our FB pages too. We look forward to welcoming...

Fullerton
Reviewed 1 week ago

We stay at this hotel everytime we go to Old Town. It's close to everything, and the staff is always friendly. The rooms are big enough for my family, and it is very clean which is super important to me. We have never had a bad expedience here and we will return again very soon!

Review collected in partnership with Best Western
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Thank teresalF9612FC
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Just thank you. We sincerely appreciate the acknowledgement of our hospitality and the consistently clean accommodations. It’s very important to us too! We want to cultivate the kind of pleasant experience that lasts after the trip is over. It’s encouraging to hear this is the sentiment that shines through. We look forward to your return! Regards, Ryan Aguanaldo Director of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $183 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#73 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
19 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view, sunsets were beautiful.”
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
“NOT room 800.”
 of 5 bubbles Krisbrazil, 5 Jan 2017 | Read review
“Avoid bulding 6 like the plague”
 of 5 bubbles simmix1, 31 Dec 2016 | Read review
“Do not get a room with a low 800 number. You will be facing a small parking lot away from Old Town.”
 of 5 bubbles lt142016, 30 Dec 2016 | Read review
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