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BEST WESTERN PLUS Hacienda Hotel Old Town

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#78 of 278 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,703 Reviews from our TripAdvisor Community

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Showing 1,610: English reviews
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los angeles, United States
Reviewed 2 days ago NEW

Very pleasant and excellent service staff. Plenty of nice view no matter which building you stay in. If you are not able to walk far, I suggest staying somewhere else. There's a lot of walking to do since the buildings are separated from the lobby area.

Review collected in partnership with Best Western
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Helpful?
Thank 212raleighj
Reviewed 1 week ago

This hotel is right in the heart of Old Town San Diego - close to the action of the restaurants and bars - we have stayed here on several occasions when we are in the area - great hotel - just make sure you get a room either close to the street or at least on the second level -...

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Helpful?
Thank TripGal63
Tucumcari, New Mexico
Reviewed 1 week ago

Had a great time in Old Town and surrounding areas!! Convenient location to everything's!! Only complaint is that you can get very confused getting to your room!!! Otherwise hotel is very good!! Keep up the good work!!

Review collected in partnership with Best Western
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Helpful?
Thank F1003BEelizabethm
Tomball
Reviewed 1 week ago

Hotel is nice. Beautiful landscapes. Rooms big enough. But didn't like the layout of the hotel. For older people they need to be given rooms on first floor. Very hard to maneuver around at night especially for an older person

Review collected in partnership with Best Western
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Helpful?
Thank K2318QRmaryd
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for sharing your impressions! We’re happy to hear that you found our tropical landscaping beautiful. Please feel free to reach out before your arrival to discuss which rooms will be best for your traveling needs. We have plenty of first floor rooms and elevator access to all upper rooms. We hope to welcome you back soon! Regards, Ryan...

Nobleford, Canada
Reviewed 1 week ago

This hotel is in a very nice are of Old Town San Diego. It is a very unique are of the city. The rooms very nice and big and we had a very nice view over the city. The hotel was a bit unique due to all the levels and buildings.

Review collected in partnership with Best Western
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Helpful?
Thank 425harryv
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

It’s great to hear you found our hotel nice, rooms big and views beautiful. The hotel was built to match the charming style of Old Town with terraces, gardens and landscaped patio areas. When guests arrive, we want them to feel they’ve stepped into a relaxing oasis. Thank you for leaving this excellent review and we hope to welcome you...

Reviewed 1 week ago via mobile

A lovely hotel situated just steps from the main street in Old Town. The free shuttle to and from the airport was stree free and only a 10 minute drive. The rooms were big and very clean. Overall the service was very friendly, always willing to help in any way. A 10 walk away is the Old Town transit centre....

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Helpful?
Thank Ed P
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the review. It’s always wonderful to hear the genuine satisfaction of our guests. Our location is perfect for adventure and sightseeing. We appreciate your mentioning both the complimentary shuttle and our proximity to the Surfliner/Coaster train station. For $5.00 you can take the Coaster all the way to the Oceanside Pier! Last, we’re pass your regards to...

South Cave, United Kingdom
Reviewed 1 week ago

Great area to stay in. Hotel well situated for getting trams and trains around. Hotel needs a bit of renovating and the walls are things as you can hear people above and next door. Restaurant on top floor good for breakfast and drinks. Overall a good experience front desk staff great. MING went beyond the call of duty was very...

Review collected in partnership with Best Western
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Helpful?
Thank Benjobobs1234
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

You have my heartfelt thanks for the encouraging comment about Ming! I look forward to sharing them. It sounds like service, location and dining were all top notch. Please call ahead of your next visit so we can explore the best room location for you. Happy travels! Regards, Ryan Aguinaldo Director of Sales and Marketing

Calgary
Reviewed 2 weeks ago

This Hotel is a block off of the main street for Old Town in San Diego. They have a complementary shuttle that picked us up at the airport , drove us to the USS Midway at the Cruise Ship Harbour and then back to the airport at the end of the rip. With our package we had a free breakfast...

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Helpful?
Thank Irene P
Chocowinity, North Carolina
Reviewed 2 weeks ago

Stayed for a week. Major down side, sketchy wifi. Numerous buildings, a lot of walking to get around. Room clean, beds comfortable. No free breakfast (management did give us free breakfast coupons to offset wifi issues) My understanding is they are putting in fiber optics to improve wifi. This would up rating to very good. We like the location in...

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Helpful?
Thank annedQ2434XX
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Greetings, thank you for your recent stay. You recommendation of our hotel for cleanliness,comfortable beds and location is sincerely received. Besides offering sweeping views of Old Town and beyond, our location makes getting around easy and effortless. My apologies for the Wi-Fi issues. We know that a fast reliable connection is important and we’re investing in an upgrade this year....

El Cajon, California
Reviewed 2 weeks ago

Our favorite "staycation" place. Rooms have microwaves, coffee, fridges. Close to all the sights in Old Town. Lots of food places (our favorite: Cosmopolitan). Check out a play at the Cygnet/Old Town Theatre

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Helpful?
Thank Ginny W
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Great to hear! We designed the in-room amenities to provide all the comforts of home - and all the necessities that make travel easy. Thanks for letting others know what you liked best about your favorite ‘staycation’ spot. We hope to welcome you again soon! Regards, Ryan Aguinaldo Director of Sales and Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $174 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper levels have views of the bay”
 of 5 bubbles 642ginnyw, 1 Feb 2017 | Read review
“Ask for a room with a view, sunsets were beautiful.”
  • Sunset view from our room.
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
“NOT room 800.”
 of 5 bubbles Krisbrazil, 5 Jan 2017 | Read review
“Avoid bulding 6 like the plague”
 of 5 bubbles simmix1, 31 Dec 2016 | Read review
5 of 5