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BEST WESTERN PLUS Hacienda Hotel Old Town

BestWestern.comUSD 118*
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#75 of 279 Hotels in San Diego
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,781 Reviews from our TripAdvisor Community

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Showing 1,688: English reviews
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Shoreham-by-Sea, United Kingdom
Reviewed yesterday NEWvia mobile

We've used BW hotels for years. The standard has slowly slid but this was the biggest jump yet! It started badly, we booked through 7Ideas via TripAdvisor. But found awful reviews of this company in terms of 'non bookings'. So we decide to verify with BWP HHOT. We didn't receive any response for 5 weeks, even after repeated attempts. We...

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Helpful?
Thank Keith M
Dacono, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017

I have to admit that at first I was going to rate the Hacienda Hotel as Very Good and not Excellent because they are lacking in 1 thing, WIFI. But then I remembered my last night walking around the hotel complex and think how perfectly romantic it would be to spend a few days there with my wife. The hotel...

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Helpful?
2Thank Dan C
About Hotel's Favourite Review
Ryanaguinaldo, General Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you again for the excellent ratings and lovely descriptions of the hotel. Great photos of our new pool furniture and overview of the courtyard seating. We designed these with flowering plants, succulents and fountains to add to the charming hacienda style architecture. Whether visiting for business or vacation, one things all our guests enjoy is coming back to relax....

Victoria, British Columbia, Canada
Reviewed yesterday NEW

We had a blast exploring old town San Diego with all the shops and restaurants. Lots of walking and close to train and bus terminals made this stay very enjoyable. Free breakfast was a great start to our exploring day.

Review collected in partnership with Best Western
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Helpful?
Thank Derrick L
Stafford, VA
Reviewed 2 days ago NEWvia mobile

The ambience is fantastic...beautiful Spanish architecture and landscaping. The location is perfect...everything cool about old town San Diego is a five ninute walk away. The rooms are great...spacious, clean and unique. I love everything about this place except their restaurant is below average but there are dozens of top restaurants within easy walking distance. Most highly recommended.

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Helpful?
Thank red69hoss
Spokane Valley, United States
Reviewed 3 days ago NEW

This hotel is in a great location for a lot of good food and entertainment. The rooms are good quality and the staff is awesome. Quite and comfortable at night. Love the decor in the rooms, the lobby and the atrium.

Review collected in partnership with Best Western
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Thank 640maryjanea
Reviewed 3 days ago NEW

We have stayed at the Best Western Plus Hacienda Hotel in Old Town and love the location. It is convenient to all areas of San Diego. Transportation is quite easy to access and Little Italy and wonderful restaurants are also within a 10 mile radius.

Review collected in partnership with Best Western
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Helpful?
Thank sashameisha
Phoenix, United States
Reviewed 5 days ago NEW

This is an excellent choice for leisure accommodations in San Diego's Old Town. The staff is professional and very helpful. The rooms are clean and quite comfortable. The facility has an "Old World" charm missing in many modern establishments. The food is top notch and served with grace and charm. If you're staying in San Diego, you can't go wrong...

Review collected in partnership with Best Western
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Helpful?
Thank Q8258IHpatriciaa
Ryanaguinaldo, General Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Wow! Thank you for leaving us such a positive review. Like you, many guests are pleasantly surprised by the real hacienda charm of our hotel. We designed the style to match Old Town which is the birthplace of California. We affectionately call it “Vintage California”. We’ll be sure to let the team here and at the Old Town Tequila Factory...

Arizona City, Arizona
Reviewed 6 days ago NEW

Overall, we had a great stay All staff great!! Friendly The only problem I had was the keys being deactivate twice ... In trying to opening my door I dropped my iPhone and shattered it... I was very upset.. Now have to purchase new phone, because of cards being deactivated..so that ruined my stay.. Very expensive addition.

Review collected in partnership with Best Western
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Helpful?
Thank T7392XUcindyr
Ryanaguinaldo, General Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the generous review about your stay. Glad to hear you experienced great service from our team. We do strive to offer gracious and warm welcomes! My apologies for the room key card troubles. If something like this happens again, please inform the front desk immediately. The cards can occasionally become damaged or worn out and we’ll replace...

Torrance, California
Reviewed 6 days ago NEW

Very nice hotel. Walking distance to the bars, restaurants and old town. The hotel restaurant was also very nice. I have stayed here before and the only issue I have is hotel guests now have to pay $19.00 a day for parking.

Review collected in partnership with Best Western
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Helpful?
Thank Victor G
Ryanaguinaldo, General Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Greetings, and thank you for your recent stay. Feel free to call us next time before you make your reservation. We can go over all the parking options plus let you know any specials we are having. There are many advantages to booking direct, including the best rates we offer. We’re glad to hear that your overall impressions of the...

Reviewed 6 days ago NEW

Excellent location!! Friendly, clean, comfy! Everyone was so nice and the location is the best part! My family and I enjoyed every minute, wish we could have stayed longer! Defenilty going back sometime soon!

Review collected in partnership with Best Western
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Helpful?
Thank yvettec276
Ryanaguinaldo, General Manager at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for being a guest of our hotel! We delighted to hear that not only did you have a great stay but also felt cared for by the team. You’ll have to stay longer next time! Don’t hesitate to reach out to me if I can ever be of assistance. Enjoy your spring travels! Regards, Ryan Aguinaldo General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $193 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
21 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
BestWestern.com
USD 118* /night
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Prices are for 1 room, 2 adults
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