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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

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Residence Inn San Diego Rancho Bernardo\/Carmel Mountain Ranch
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531 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Start your review of Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
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Reviewed 2 days ago NEW

This is my favorite place to stay when I have to visit to San Diego (every 2 months or so), and I’ve told my PA to ensure to book it every time I come now, and have stayed many times since I first found this place 3 years ago. After a very long international flight from New Zealand - love...

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Helpful?
1Thank Irina B
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Irina B, Thank you for you kind review of our hotel. I am happy to hear that all your stays have been fantastic and memorable. Our staff strive to provide the best quality of service to all over valued guests like yourself! Our breakfast and "The Mix" evening social are great amenities that allow our guests to get ready...

Reviewed 2 days ago NEW

I have been staying at the Residence Inn in Rancho Bernardo everytime business takes me to San Diego for the past couple of years. The reason I keep coming back again and again is the way the staff goes out of their way to make me feel comfortable and relaxed. At the end of my working day, when I return...

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Helpful?
2Thank Kevin S
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Kevin S, Thank you for you kind review of our hotel. I am happy to hear that all your stays have been fantastic and memorable. Our staff strive to provide the best quality of service to all over valued guests like yourself! Our breakfast and "The Mix" evening social are great amenities that allow our guests to get ready...

Reviewed 1 week ago

This location is easy to get to. Its right off the freeway and has a ton of great places to shop and eat at. I love that I can walk to and from the hotel to these places. Tons of parking available to guests and the ammenties at this location are great! The staff here is phenomenal! The breakfast selection...

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Helpful?
2Thank Cerizza C
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Cerizza, Thank you for your kind review of our hotel. I am glad to hear that your stay was amazing! Our hotel it unique as it is conveniently located within the Carmel Mountain Plaza. Because of this guests are open to a variety of shopping and dining options like your have experienced. Also being near the Interstate 15 guests...

Seattle, Washington
Reviewed 2 weeks ago

Theresa at the front desk is absolutely the most customer service oriented person I have interacted with in my numerous years of travel. I am a Platinum Elite Marriott member and she went out of her to thank me for my loyalty and ensured I could add an extra night onto my reservation. I will definitely be coming back to...

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Helpful?
4Thank rpolston55
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello rpolston55, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Theresa is a wonderful team member and we are happy she is on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with...

Austin, Texas
Reviewed 2 weeks ago

Very good location adjacent to the Interstate, within walking distance to shopping, restaurants and grocery. The staff sets this property apart in my opinion, very accommodating and friendly. No request is too small. The rooms are a typical for a Residence Inn (on the small side but comfortable) and if there is anything missing the staff will try and replace...

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5Thank michaellO2194OU
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello michaellO2194OU, Thank you for your kind review of our hotel. I am happy to hear that all your stays have been great and that our wonderful staff consistently provided you with an amazing stay! Our staff strives to provide the best quality of service to all our valued guests like yourself! Being located next to the Interstate 15 you...

San Rafael, California
Reviewed 2 weeks ago

Again, I must comment on the consistency of this Residence Inn located in Rancho Bernardo. Great service, professional staff, friendly and clean. Always greeted by name, quickly registered and assigned the best room available. I have many choices in this area but this particular Residence Inn is always my first choice. Great job.

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6Thank Allen F
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Allen F, Thank you for your kind review of our hotel. I am happy to hear that your stays with us have been great! Our staff strive to provide the best quality of service to all our valued guests like yourself! Thank you for being a loyal guest and we look forward to your next stay! With warm regards,...

Reviewed 4 weeks ago via mobile

The Staff go out of the way to accommodate you during your stay. This includes room upgrades for frequent visitors, amazing dinners and great breakfast selection. The best hotel, by far, in the RB area

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Helpful?
5Thank Charles R
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Charles R, Thank you for your kind review of our hotel. I am glad to hear that our stay has been memorable. Our amazing staff strive to provide the best quality of service to all our valued guests like yourself! Thank you for choosing to stay with us and we look forward to your next stay! With warm regards,...

Denver, Colorado
Reviewed 4 weeks ago

Nice, clean room with full kitchen and clean bathrooms. Comfortable, spacious room with everything you need. Ample parking. Nice outdoor pool/jacuzzi and a neat extra... a paddle tennis court that doubles as a basketball court (provided rackets and balls by the hotel). Breakfast was good, hot and cold offerings. The staff was VERY friendly and helpful. Went out of their...

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Helpful?
3Thank GHH17
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello GHH17, Thank you for your kind review of our hotel. I am happy to hear that we were able to create a memorable stay for you. Our staff strive to provide the best quality of service to all of our valued guests like yourself! Maintenance and upkeep of our hotel is one of our top priorities to provide an...

Reviewed 4 weeks ago

I have stayed at many excellent Residence Inns. However, this one was terribly run and managed: Virtually nothing worked in the room -- from light switches, to bedroom phones, and even door handles (couldn't keep the bedroom door shut; finally had to put a suitcase in front of the door). Despite requests for housekeeping in the afternoon, housekeeping was knocking...

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Helpful?
1Thank David L
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello David L, I am sorry to hear that we have failed to provide you with the level of service you expected. Rest assured that the issues that you have mentioned have been addressed to management and have been resolved. I hope you give us another chance to turn things around for you. With warm regards, Bernard Capistrano Events Specialist

Birmingham, United Kingdom
Reviewed 4 weeks ago

We stayed for 7 nights in a one bedroom suite and other than the hotel layout being a little difficult to navigate (we had lots of luggage) our over all experience was excellent. The staff were extremely helpful and a particular mention goes to Theresa on the front desk who was very helpful when we were checking out. It was...

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3Thank sarjminhas
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello sarjminhas, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Theresa is a wonderful team member and we are happy she is on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with...

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Near Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Price Range: $205 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn
Hotel Style:
#23 Best Value Hotel in San Diego
#29 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and other travellers.
12 questions
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Modesto, California
4 months ago
over a year ago
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over a year ago

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Questions? Get answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is nice to stay in”
 of 5 bubbles , 27 Mar 2017 | Read review
“Rooms closest to the lobby work best for me since they are close to the breakfast in the morning, getting me on the road faster.”
 of 5 bubbles , 27 Mar 2017 | Read review
“Rooms away from pool would be quietest.”
 of 5 bubbles GHH17, 1 Mar 2017 | Read review
“Avoid pool area”
 of 5 bubbles davidlY2211BU, 1 Mar 2017 | Read review
“Choose a room on the ground floor if you have a lot of luggage”
 of 5 bubbles sarjminhas, 1 Mar 2017 | Read review
5 of 5