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Holiday Inn Express Hotel & Suites San Diego Otay Mesa

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Holiday Inn Express Hotel & Suites San Diego Otay Mesa
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98 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Clovis, California
Reviewed 1 week ago via mobile

We stayed at this location during the Thanksgiving holiday and were pleasantly surprised. It is located near the border out of the way in a secluded business park. At first I thought it was weird, but then I liked being out of the way in a safe area. The hotel has been recently remodeled. We had a 2/queen room which...

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Helpful?
Thank dandksmommy
Cuernavaca, Mexico
Reviewed 19 October 2016

This hotel is right next to the CBX Otay, so this gives you a good place to stay if you get to the CBX pretty late at night. The place is comfy and has a good breakfast for the price. Has swimming pool. The staff is the greatest they will try wathever to please you.

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Helpful?
Thank izzy m
San Tan Valley, Arizona
Reviewed 3 October 2016

We stayed at this hotel for 3 nights when going to a friend's wedding in the area. It was myself, husband, and 15 year old son in a 2 queen suite on the 1st floor right near the elevators and lobby. The room was SUPER clean! I walked around in my socks quite a lot and they never got dirty...

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Helpful?
Thank Meg2224
David C, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Meg2224, Wow, what an awesome review! I'm nearly speechless. Thank you kindly for your detailed compliments regarding your stay with us. Our rooms have JUST gone through an extensive remodel so you probably liked that, and yes, our breakfast is packed with protein with sausages, omelets, and bacons along with other breakfast essentials. We do hope to have you...

Yelm, Washington
Reviewed 29 September 2016 via mobile

San Diego was busy with Bayfair, Kaboo & Miramar Air show around the time I needed to be there. Otay Mesa Holiday Inn was the only place that could accommodate my stay for over 30 days. The room had the IKEA look and design, lots of lighting, very every clean. Bed was comfortable, room had lots of room. Only one...

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Helpful?
Thank Michael G
David C, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Michael, I am glad to hear that we were able to accommodate you for your stay in beautiful San Diego. Our IKEA look and design that you mention is a product of our major property makeover we executed just over this past July. It was an extensive work and I am certain you noticed its sparkle! I sure hope...

Clovis, California
Reviewed 29 August 2016

We had an appointment for an early interview for Global Entry at the Otay Mesa Enrollment Station. This HIE was very close, so we chose to stay there. It is very close, and an easy in out situation if this is where you need to go. Our room was clean, modern, comfortable and seemed pretty new. Breakfast included everything you...

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Helpful?
Thank jperkin1
Nathan D, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, We are glad that you found our facility both accommodating and convenient for your travel purposes. We would love to have you here again for all your future lodging needs in San Diego. Our rooms recently underwent a dramatic remodeling process, and that most likely contributed to your "modern" impression of our rooms. Our breakfast has always been...

Las Vegas, Nevada
Reviewed 23 August 2016 via mobile

Stayed here for two days for a quick visit with family and a Chargers Preseason game. You would think checking in after 1030pm would have been a breeze, but it wasn't. The front desk clerk had a large group check in and took her time...not even an , "I'll be right with you." Or "sorry for the wait." Ok, got...

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Helpful?
Thank Renee Gonzalez M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Renee Gonzalez M, Thank you for taking the time to write us a review regarding your recent stay. We are pleased you liked the complimentary breakfast we offer. On the other hand, please accept our deepest apology for the experience you had during check-in and the neighboring noise from your room affected your stay negatively. We understand the discomfort...

Reviewed 1 August 2016 via mobile

This place is awesome. We went for the weekend to legoland & seaworld. Due to the summer & everything booked I got this one. Even though it was not close it was well worth the drive. The beds & rooms were super clean & comfortable! Modern & sleek rooms. The best sleep on a bed my family hasn't had in...

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1Thank Ileana S
Nathan D, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, There is nothing better than hearing our guests comment "awesome stay" on our online reviews, because it simply gives us an 'awesome day' in exchange! We love the fact that you loved our newly renovated hotel which just completed this past July, and sincerely hope that you remember our facility whenever you are in town. Here's to hoping...

A TripAdvisor Member
Level Contributor
6 reviews
4 hotel reviews
1 helpful vote
Reviewed 10 July 2016 via mobile

This was the best included breakfast we had on our whole trip. Large selection and easy self service. Very good. The staff were helpful, the pool was in a bit of a strange location through the car park, but the kids used it and enjoyed it. The rooms were clean and comfortable. We got pizza delivered which the staff at...

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Helpful?
Thank A TripAdvisor Member
Nathan D, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Guest, We appreciate you taking the time to complete our online survey. It is unfortunate that your destination was far from our location, but you did mention that we had the best breakfast during your entire trip with friendly staff, and clean/comfortable room! We really hope to become your first choice of stay whenever you are in town. Have...

Reviewed 9 July 2016 via mobile

This was the very worst customer service I have ever experienced. The facility was dirty with remodeling none of this was listed on the website. No laundry, no ice machine razor blade in the hallway from contractors. Cleaning ladies were rude and do not speak English. Issues that were brought to the manager were not addressed he did not care...

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Helpful?
Thank Nicole S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Nicole S, Thank you so much for your review of our hotel. Please accept our sincerest apology for the overall issues you had, specially with the service you received from our staff and the facilities we offer. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some...

Reviewed 18 April 2016 via mobile

The hotel itself was quite nice, friendly, clean with a large and varied breakfast, outdoor pool. It is located on a court in a business Park with absolutely nothing walkable nearby. Room was comfy and included a refrigerator and Keurig coffee machine.

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Helpful?
Thank Brad S

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Near Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Address: 2296 Niels Bohr Ct, Otay Mesa, San Diego, CA 92154-7915
Region: United States > California > San Diego
Price Range: $137 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Diego Otay Mesa 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
Holiday Inn San Diego
San Diego Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites San Diego Otay Mesa staff and other travellers.
2 questions
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Thousand Oaks, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites San Diego Otay Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all good, if you love to see the boarder crossing from the window, for fun, you should ask for that.”
 of 5 bubbles jackktw, 10 Jul 2014 | Read review
“Rooms on the first floor are somewhat dark, opt for higher levels. Make sure you are stocked up on snacks - not much available around. Gas prices around that area are high. So gas up before you get there.”
 of 5 bubbles 996tamalc, 8 Jul 2014 | Read review
“hotel is located next to a busy road which could cause some issues to sleep (on the rooms with close proximity to the road)...Surely they give you another room if you ask.”
 of 5 bubbles 611alexe, 16 Mar 2014 | Read review
“Face the Mexican border. The lights are pretty at night.”
 of 5 bubbles brian832, 12 Feb 2014 | Read review
“Segundo andar de preferencia.”
 of 5 bubbles jewelsbr, 25 Sep 2013 | Read review
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