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Residence Inn San Diego Rancho Bernardo/Scripps Poway

357 reviews
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Traveller (46)
Room & Suite (263)
Pool & Beach (44)
Overview
  • Excellent71%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Residence Inn San Diego Rancho Bernardo/Scripps Poway
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)Write a Review
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All reviewsbasketball courtfull kitchenhome away from homewaffle makereasy access to the freewaysized fridgeyogurttwo room suitebreakfast areabreakfast staffrooms are cleanminute drivebusiness or pleasureexcellent staybusiness travelerexercise roomspecial thanks
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1 - 5 of 348 reviews
Reviewed 2 weeks ago

We stay here at least once a year. While I agree with the reviewers who stated that the furnishings are too worn & dated, there are other issues as well. The units seemed so much darker; it was like staying in a cave. The food...More

1  Thank 99mollycat99
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 2 weeks ago

Dear 99mollycat99, Thank you for taking the time to review your stay, I do apologize that we weren't able to provide the same amazing service as your last stay. We appreciate the feedback and all issues have been addressed within appropriate departments to ensure we...More

Reviewed 3 November 2017

The staff was very friendly and accommodating. Made recommendations for local dining and sightseeing. We had two rooms for the weekend. Rooms were getting really rundown. They were still clean. The little mini kitchenettes were a bonus. Pool area needed cleaning and pool was on...More

Thank Gretchen D
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 4 November 2017

Dear Gretchen D, Thank you for taking the time to review your stay, although we fell short in executing a perfect stay, we do appreciate the feedback. I will ensure I pass along your kind words to the entire staff, and I will like to...More

Reviewed 29 October 2017 via mobile

I am a frequent business traveler and I was incredibly disappointed with this property. This property needs to be updated ASAP to make their amenities/rooms match the rates they charge. The carpets are old and dirty, the showers have gross plastic liners, the sinks and...More

Thank 173melindak
Response from Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 1 November 2017

Thank you for taking the time to review your stay, please except my sincere apology for not meeting your expectations. I would like to inform you that we are currently working on a renovation and addressing these issues. We appreciate feedback whether positive or negative...More

Reviewed 11 October 2017 via mobile

Very friendly staff! The hotel was very quiet. The Associates' white door near the front desk is in desperate need of cleaning and/or painting. Nearly all guests go by this door on their way to their rooms. At breakfast, the sausage was really dry/overcooked. Everything...More

Thank Lepha
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 13 October 2017

Dear Lepha, Thank you for the compliments as well as areas of improvements. We have begun to make those correction and pass along the information to designated departments, thank you again for reviewing your stay and we hope to serve you in the near future!!

Reviewed 20 September 2017

This hotel is kind of old and out of date. The person worked at front desk was not friendly. The room was kind of small for a suite. I'm a frequent traveler and have platinum elite status with Marriott so I used points for this...More

Thank vluusa
Management response:Responded 21 September 2017

Dear Vlussa, Thank you for taking the time for reviewing your stay, I apologize for not executing exceptional customer service you deserve as a Platinum Elite Marriott Rewards Member. We strive to up hold Marriott values and have fallen short of this, I have address...More

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Traveller (46)
Room & Suite (263)
Pool & Beach (44)
Dining (8)
Hotel & Grounds (75)
Bathroom (2)
Business Centre & Event Rooms (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Multilingual Staff
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Restaurant
Heated pool
Details
Price range
USD 137 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 137 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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