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Extended Stay America - San Diego - Sorrento Mesa

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Extended Stay America - San Diego - Sorrento Mesa
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - San Diego - Sorrento Mesa
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Showing 97: English reviews
Annapolis, Maryland
Reviewed 12 October 2013

I am solo and here on business. Great staff (thx Biren, and the entire crew!), quiet, clean, safe, very close to work (Qualcomm) and freeway, nice parking, good laundry on site, comfortable bed and recliner, stores nearby, great kitchenette (utensils included, 2 burner stove top, nice size frig and freezer and sink, good counter space) and bathroom (shower/tub, plenty of...

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Helpful?
Thank cblf14
San Diego, California
Reviewed 13 September 2013

My 16 year old daughter and I were relocating to SanDiego from Virginia, the car broke down in Kansas, had to rent a truck to finish the trip and get car to shop. Many hotel stays, lots of "truck legs". Still feeling the effects of time changes. In our final stop, we found our home away from home in this...

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Helpful?
Thank Kristina C
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Kristina - Thank you for your great review of our property. I'm glad that your experience with us was a great one. Your comments were shared with the staff and they were truly honored to have provided for you and your daughter. We all look forward to seeing you again, should your travels bring you back to our area.

Fresno, California, United States
Reviewed 28 August 2013

Saw this location and with blind faith reserved a room for the weekend. What a pleasant surprise. If a simple 5 minute drive down 805 is acceptable and more people knew about this location, there would be a lot of vacancies in Mission Valley and Hotel Circle! The gentlemen working when I arrived was on the phone giving directions (quite...

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Helpful?
Thank Susan H
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Susan - Thank you for your great review of our property. I'm glad that you were able to experience a clean, convenient, quite and comfortable stay with us. I will share your comments with the staff and we will continue to provide guests with the great service they expect. Thank you again for your review. We look forward to seeing...

Fullerton, California
Reviewed 27 August 2013

I wouldn´t stay in this hotel again. I booked it through Hotwire secret hotels and paid $85 for one night (inc taxes) (saturday Aug 24th) Bad Management, not that cheap, the area is close to lots of big companies so might be convenient if you work in the area, but doesn't have anything else close by. Other hotels were close...

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Helpful?
Thank laure i
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for your recent review of your stay. The experience you described is not acceptable, and I sincerely apologize. In response to your feedback, I am working with our housekeeping staff to improve our cleaning procedures and inspection policies. As well, our maintenance staff is working to eliminate the slight odor you noticed. Thank you again for providing us...

San Diego, California
Reviewed 26 August 2013

I thought this place was very nice to experience so far. Overall, everything was comfortable and clean and the place was peaceful. You just have to experience it for yourself to know how it really feels to live in a hotel here.

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1Thank Amymeeh
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Amy - I received a copy of your review, and wanted to thank you for taking the time to recognize the level of great service that is provided by our associates. It's great to hear that we will continue to be your lodging choice while in San Diego. Thank you again for sharing your experience with us. We look forward...

Long Beach, California
Reviewed 22 August 2013

I would stay at Extended Stay America because it was pet friendly. Next time I would bring my pet when I decide to visit San Diego for a longer duration. I also like the fact I could use Wi Fi for free at no additional charge for internet connection. I love this facility that provide grab & go breakfast. I...

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Helpful?
Thank khwong13
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. I'm glad to hear that we have accomplished our goal of providing you with a 'home away from home" experience at our hotel. As well, I am thrilled to hear that our team provided you with great customer service. Thank you again...

San Diego, California
Reviewed 8 August 2013

good and economic hotel to stay, clean and comfortable. the best thing here is the staff...are very cooperative and helping. Kitchen, wireless Internet, TV, comfortable beds, good customer service & more affordable relative to other similar hotels.

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Thank KShailesh
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for your great review of our property. I'm glad that you were able to experience a good, economic, clean and comfortable stay. All the staff members here really enjoy their jobs and take great pride in it. Your comments assure us that we are providing our guests with great service. Thank you again for your review. We look...

Denver, Colorado
Reviewed 7 August 2013

Stayed at this hotel for our recent vacation to San Diego. Lots of positives about this hotel. First, kitchen, wireless Internet, TV in every room, very comfortable beds (even the rollout), clean, nice landscaping, good customer service & more affordable relative to other similar hotels. It was also very convenient to all the San Diego attractions insofar as you are...

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Helpful?
Thank Raymond B
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Raymond - Thank you for your great review of our property. I'm glad to hear that we have accomplished our goal of providing guests like yourself with a 'home away from home" experience at our hotel. As well, I am thrilled to hear that our team provided you with great customer service. Thank you again for your review. We look...

Los Angeles, California
Reviewed 19 July 2013

I would like to say i enjoyed my family getaway. The hotel front desk Demetrius was so welcoming i appreciated him a lot, never going to sorrento mesa it seems like nothing to do. He gave me helpful advice. Now to the room, for the rate Evelyn provided it was great she was really sweet as well, the room was...

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Helpful?
1Thank shortcake28
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

I received a copy of your review, and wanted to thank you for comments. I'm so pleased to hear that Demetrius and Evelyn were able to provide you and your family with helpful advice on things to do in San Diego and providing you a great room rate. The housekeeping staff here pride themselves in making sure that all guest...

LA
Reviewed 8 July 2013

My stay was for a month and business related, I worked long hours and ESA provided great service to me.. The setting was good more like condo type building versus large hotel building. The staff are friendly and very helpful, specially Jennifer at front desk. When ever I asked for anything, it was quickly provided. My room was clean and...

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Helpful?
Thank michael d
Manager_11525, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Michael - I received a copy of your review, and wanted to thank you for taking the time to recognize the level of great service that is provided by our associates. Jennifer is a great asset to the team and it is great to know that she was so helpful to you during your stay. It's great to hear that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - San Diego - Sorrento Mesa

Address: 9880 Pacific Heights Boulevard, San Diego, CA 92121 (Formerly Homestead Studio Suites San Diego - Sorrento Mesa)
Region: United States > California > San Diego
Price Range: $136 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Diego - Sorrento Mesa 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Homestead Studio Suites San Diego - Sorrento Mesa Hotel San Diego
San Diego Homestead Suites
Homestead San Diego
Homestead Suites San Diego
Hotel Style:
#19 Business Hotel in San Diego
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Questions & Answers

Questions? Get answers from Extended Stay America - San Diego - Sorrento Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have been remodeled, be sure to ask for a remodeled room.”
 of 5 bubbles markaH497MC, 30 Nov 2016 | Read review
“Extremely convenient”
 of 5 bubbles budy2771, 12 Jul 2016 | Read review
“Ask for a non smoking room otherwise you will be put in a smoking room (ashtray smell is terrible)”
 of 5 bubbles 37pawelk, 6 Jun 2016 | Read review
“You can choose this hotel at any given point of time”
 of 5 bubbles 127manug, 5 May 2016 | Read review
“Rm.361- No one can walk past your window, corner room. They have rooms w/partican wall and one bdr apartments, and studio apartments.”
 of 5 bubbles 691renards, 19 Feb 2016 | Read review
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