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Extended Stay America - San Diego - Sorrento Mesa

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Traveller (4)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent38%
  • Very good20%
  • Average12%
  • Poor8%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - San Diego - Sorrento Mesa
Special Offer: Save up to 10% TODAY!
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Reviews (125)
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45
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11
28
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All reviewspackaged muffinsrestaurants shoppinglaundry areastove topbed was comfortablecomfortable staystaying at this hotelplace to stayfront desk stafffull kitchenla jollaqualcommrefrigeratorrates
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1 - 5 of 123 reviews
Reviewed 31 March 2018 via mobile

I was charged for staying there AFTER I cancelled well within the hotel cancellation policy. I spent 3 days and over 3 hours on the phone waiting for call backs or sitting on hold to get my money back for THEIR MISTAKE. I was quoted...More

Thank Stefanie G
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 2 April 2018

We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you,...More

Reviewed 27 March 2018 via mobile

Laura the front desk girl is awesome she should get a raise. She is always helping and when asked for something goes out of her way to help. And the manager Samantha is just as nice as laura very happy with my stayMore

Thank xiabii
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 28 March 2018

Thank you for staying at Extended Stay America and for the wonderful feedback. It is a pleasure knowing you were service offered by our staff and that you had an enjoyable stay. Your compliments have been shared with the entire team, especially with Laura for...More

Reviewed 27 March 2018

Would like to share my happy experience while staying at this hotel. Actually we came to this hotel as the home we rented had some issues and we had to vacate.So we came here all of a sudden with my 2 year old and husband....More

Thank santhoshi m
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 29 March 2018

Santhoshi, thank you for the five-star review of Extended Stay America and for sharing your experience online. We strive to provide our guests outstanding hospitality, and your compliments will be shared with our courteous associates, especially with Laura. It is a pleasure having you and...More

Reviewed 19 March 2018

I stay at this Extended Stay every time I travel down here to San Diego. The front desk staff Laura is always supper friendly & helpful with any of my requests when I check in. Clean & simple rooms with a kitchen & plenty of...More

Thank chrisfromthe213
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 21 March 2018

Thanks for being a loyal guest of our hotel. Thank you for the fantastic review! We especially appreciate your gracious comments about the service provided by Laura. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again...More

Reviewed 19 March 2018 via mobile

Our room was located near the front desk, stayed from Friday-Sunday (St. Patrick’s day weekend) and our stay was quiet, and very peaceful. Room had a fridge, microwave and a stove top. Dishes are included as well :) Laura at the front desk always had...More

Thank Freddy C
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 19 March 2018

Freddy, thank you for the wonderful review of Extended Stay America. We are thrilled to know you were impressed with the service provided by our entire staff and liked your well-appointed room. Your compliments will be shared with all our team members, especially with Laura....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
USD 120 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 120 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (4)
Room & Suite (6)
Dining (2)
Questions & Answers
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Room Tips
"Rooms with king beds have more space then queen beds."
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"Uncomfortable bed, otherwise nice"
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"Pick a different hotel"
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"good for small families , business trips and people who need small kitchen"
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