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All reviewsputting greenpoint lomanew towerclose to the airportpizza novamain buildingshuffle boardping pongharbor driveshelter islandpool areawould stay here againon site restaurantliberty stationupgraded to a suiteshuttle servicenice stay
We actually moved hotels when we saw how close the Holiday Inn was to the airport and Liberty Station. We were happy that we did. The other hotel did not have a pool and getting around was difficult. The Holiday Inn is a series of...More
1 Thank sket101
Response from Rhinna M, Manager at Holiday Inn San Diego-BaysideResponded 28 October 2017
Thank you so much for choosing to stay with us and for your review! I am so happy to hear you found our location to have everything you needed, and that you received the service we strive to give at our property. We will...More
First, Cesar was an excellent bartender and incredibly good at being customer focused. He deserves a raise!
Location is generally good. They use more than one building , so expect a little walking but it’s good exercise. And, the view of the area isn’t too...More
Thank Sean D
Response from Rhinna M, Manager at Holiday Inn San Diego-BaysideResponded 25 October 2017
Thanks so much for choosing to stay with us and for your review! I am so happy to hear you enjoyed your time here and that Cesar was exceptionally accommodating. We certainly agree with your compliment of him. It is our aim to...More
We only stayed one night. We got there late & left early so we did not spend much time on the property. The hotel location was great. Our room was in building B on the 5th floor and on our balcony we had a view...More
1 Thank KeepTheMotorRunning
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego-BaysideResponded 15 November 2017
Hi Valued Guest,
Thank you for your stay and for leaving a review. I appreciate the high rating you gave us in terms of sleep quality. I am also glad to read that our location was convenient for your needs.
However, I am sorry for...More
Blond employee at the front desk had ATTITUDE.
Next time I will request a room in the new tower to eliminate the long walk to our room. They were setting up for a function and the spanish speaking employees were talking loud and made me...More
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego-BaysideResponded 30 October 2017
Thank you for your recent stay with us and reviewing our property. I am glad to know you liked the shuttle service we provide. On the other hand, I am sorry for the experience you had with the level of service and response...More
I hate to give such a low review for something where it wasn't a terrible experience, but it just needs some serious updating. I stayed here due to the fact that my conference was being held here. The lobby is beautiful, (and what is advertised...so...More
Thank Courtney W
Response from IHGService, Guest Relations Manager at Holiday Inn San Diego-BaysideResponded 31 October 2017
Hi Courtney W,
Greetings from the Holiday Inn San Diego-Bayside, we're glad to have hosted your stay!
We consistently aim to provide comfortable accommodations. That said, I'm pleased to read your kind remarks for our beds, air conditioning setup, friendly staff, and lobby. On the...More
Response from Rhinna M | Property representative |
Thank you so much for your inquiry. We do list 5 people as we will be able to put a rollaway bed in the room. Dependent on your needs if space to move around won't be a problem to you then You will... More
Thank you so much for your inquiry. We do list 5 people as we will be able to put a rollaway bed in the room. Dependent on your needs if space to move around won't be a problem to you then You will be fine. Otherwise booking 2 rooms or booking a suite would be your alternative. Thank you so much.
Rhinna B Meyer- Rooms Division Manager
Response from Rhinna M | Property representative |
Dear MoviemakerLasVegas: I'm sorry if there's any confusion - it seems like you requested to be taken to the Convention Center and I re-read your comments and you said Convention Center and I am also in possession of a... More
Dear MoviemakerLasVegas: I'm sorry if there's any confusion - it seems like you requested to be taken to the Convention Center and I re-read your comments and you said Convention Center and I am also in possession of a letter you sent to our Transportation Manager and General Manager that states San Diego Convention Center which is 4.8 miles away from the hotel. I am not sure what Convention Center you are talking about when you say San Diego Convention Center as we only know of one and it is 4.8 miles away. So if there's any other convention center that you are talking about that we are not aware of please let us know. We cannot change what happened in the past as we can only move forward when presented with different situations. Any group more than 9 gets handled and pre-arranged by our Sales Department as not all our drivers can drive the big shuttle, by law they are required to have a commercial driver's license to operate our 21 passenger van. Again my sincere apologies it happened. As far as your concern about the manager on duty I will look into it further. Thank you!
Rhinna B Meyer - Rooms Division Manager