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Extended Stay America - San Diego - Fashion Valley

167 reviews
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Traveller (32)
Room & Suite (19)
Dining (1)
Overview
  • Excellent28%
  • Very good14%
  • Average9%
  • Poor16%
  • Terrible33%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)Write a Review
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21 - 25 of 163 reviews
Reviewed 7 June 2017

Don't do it!! It is a one star motel at best. It smelled bad, was not clean and the bed was terrible. The kitchen area was not cleaned and the room smelled like stale cigarettes, dog and something nasty. The bed was uncomfortable, squeaky, and...More

Review collected in partnership with Extended Stay
Thank kathleenrI1864SW
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded 8 June 2017

Please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take it lightly. I will address this matter with my Head of Housekeeping in order to ensure...More

Reviewed 5 June 2017

My room smelled really bad, the bathroom stunk of feces and urine. It was by far the WORST motel experience ever. It was so bad we cancelled our three night reservation after not being able to sleep the first night out of fear of the...More

Review collected in partnership with Extended Stay
Thank peanut23343
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded 7 June 2017

I am very sorry we failed to deliver the exceptional stay you deserved. We are sorry we failed to provide you the clean and comfortable room that you deserved. Please be rest assured that your comments have been shared with the housekeeping team in an...More

Reviewed 30 May 2017 via mobile

Me and my friends went to stay at this place and the front office had amazing customer service, especially Brianna, she had a great attitude and was soooo friendly! It made our stay even better with how friendly everyone was!More

1  Thank Ashley M
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded 31 May 2017

Ashley, thank you for writing such a lovely review about your experience at Extended Stay America - San Diego - Fashion Valley. We were thrilled to read about the great service you received from Brianna and how her actions exceeded your expectations. I will share...More

Reviewed 23 May 2017 via mobile

Nice n comfortable stay. No disturbance at all and cooperative staff persons. Good place to stay and near to local VTA station which is an added advantage. Rest explore your self .... Thanks to ESA for making my stay pleasant and comfortable.More

Thank navneetsingh13
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded 24 May 2017

It was our pleasure hosting you at Extended Stay America - San Diego - Fashion Valley. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality and convenient location made it even more memorable. Thanks once more for...More

Reviewed 20 May 2017 via mobile

Really great receptionists when you check in. Took care of my every need with great smiles. Brianna bought me whatever I needed with no complaints. Always smiling which makes you wanna smile. Great energy at the front desk.More

Thank Jr P
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded 21 May 2017

Thank you for writing such a lovely review about your experience at Extended Stay America - San Diego - Fashion Valley. We were thrilled to read about the great service you received from Brianna and how her actions exceeded your expectations. I will share your compliments....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 94 - USD 145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 94 - USD 145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (19)
Dining (1)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"I've stayed here many, many times over the years and all the rooms seem fine."
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"The new manager Larry is great, I see him doing all kinds of work around here that most managers wouldn't..."
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"None that I am aware of"
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