Candlewood Suites Topeka West, an IHG hotel


About
See why so many travellers make Candlewood Suites Topeka West their hotel of choice when visiting Topeka. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
Given the close proximity of popular landmarks, such as Cedar Crest (1.3 mi) and Iwig Dairy Store (2.2 mi), guests of Candlewood Suites Topeka West can easily experience some of Topeka's most well known attractions.
You’ll enjoy relaxing rooms that offer air conditioning, and you can stay connected during your stay as Candlewood Suites Topeka West offers guests paid wifi.
The hotel features 24 hour front desk and shops. Plus, Candlewood Suites Topeka West offers a fitness center and barbeque facilities, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
During your visit, be sure to check out one of Topeka's popular ribs restaurants such as Texas Roadhouse, Blue Moose, and Hog Wild Bbq, all a short distance from Candlewood Suites Topeka West.
If you are interested in exploring Topeka, check out a garden, such as Ted Ensley Gardens.
At Candlewood Suites Topeka West, your comfort and satisfaction come first, and they look forward to welcoming you to Topeka.
Location
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The next morning, we was expecting to be able to talk to a manager and told him what just happened... but he did not want to talk to us, first the lady front desk now cuz the guy have left told us that he was upstairs , but when she call him he just said to take a note, she could not print a receipt and they was over charging us , she said that it will show and the bank statement the refund, and days went by and many emails many call and finally they took it off, but my surprise after almost 2 months later they put the charge back to my account and thy place 2 payment, I call the general manager finally he decide to answer my voicemail but he was so rood and he didnt want to hear me or send me to right direction to whom can help me solve this issue, he was rude about it and he hand up the phone on me, he is not even close to customer service!! I will never stay at this company or any hotels From IHG.



There was a housekeeper alone around the front desk instead of a night auditor or anyone who might be in a position to actually help.
The toilet seat was tightened in a way that whacked me in the back when I tried to sit. The bathroom fan didn’t do anything. The faucet was physically separating from the tub unit.
The parking lot has also never been maintained or cleaned. Much of the pavement is cracked. There’s trash everywhere.
Everything about this place is awful.
one more thing .. not sure what’s the cycle they clean the rooms need to check with the FD .. haven’t seen someone coming .. anyways overall if you are planning for family you have a lot of places outside don’t depend on the hotel for early breakfast.. it’s gonna be late BF only..
Very enjoyable clean entrance looked like a stocked pantry
Very nice staff
Clean room comfortable bed
Refrigerator was a little noisy but other than that can’t complain
We would stay here again
First detractor is the fact this one looks very dated & worn out, though the room itself wasn’t too bad.
The only chair in the room was a desk chair—not good. No plastic bag provided for laundry.
Room was clean, bed comfortable & plenty of towels which were all good & to be expected at a Candlewood.
" Is terrible customer service, and they will over charge you!! months later you will see extra charge in your bank account."Read full review
"Back of the building is towards the freeway, so if you are sensitive to noiserequest a room towards the front (South) of the building."Read full review
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