We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Marriott Vacation Club Pulse at Custom House, Boston

Show Prices
#1 of 83 Hotels in Boston
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Marriott Vacation Club Pulse at Custom House, Boston
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

775 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 755: English reviews
Start your review of Marriott Vacation Club Pulse at Custom House, Boston
 Click to rate
San Antonio, United States
Reviewed 3 days ago NEW

This is an incredible place to stay if you get a chance to stay there. It is in the center of everything, the rooms are amazing, the view from the tower is the best in the city, the staff is friendly. The perfect stay.

 Report
Helpful?
Thank JC C
Reviewed 6 days ago NEWvia mobile

The location of this hotel is great....close to the harbor, Faneuil Hall, the Freedom Trail, North End and so much more. The concierge services is wonderful and will help with all your questions and make you stay spectacular. The room that we had was on the front side overlooking the harbor and was an amazing view. The rooms are newly...

 Report
Helpful?
Thank Deb S
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for a perfect review, Deb! We are happy to hear you enjoyed your stay and the location of the resort. We hope to have the opportunity to host you again.

Reviewed 2 weeks ago

From location, to the staff, to the rooms, this place is fantastic. My son and I came up for the Red Sox, Patriots games in September, and really enjoyed the great city of Boston.The villa was great, and very clean, seemed brand new. The front desk could not have been more helpful. I would like to mention Barbara, she was...

 Report
Helpful?
Thank Joel M
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Joel, thank you for a perfect review. We are so happy to hear you enjoyed all aspects of your stay with us here in Boston.

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Stayed here for business, while not the normal use for a Vacation Club, and was worth it. I am a lifetime platinum Marriott member so I have seen the good, bad and ugly. This one is in the good, no question about it. No in house restaurant but do get a mini kitchen (microwave, fridge coffee pot and kitchen table)...

 Report
Helpful?
Thank 12VoltMan-Chitown
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for a perfect review. We are happy to hear you enjoyed your stay with us here in Boston. We hope to welcome you back soon.

Edgartown, Massachusetts
Reviewed 4 weeks ago via mobile

So fortunate to once again enjoy the excitement of Boston and the Marriott hospitality. Location perfecto; next to Faneuil Hall/ Quincy Market Aquarium and IMAX across the street North End ( Italian ), just a hop and a skip Our Villa on 23rd floor just beneath the famous " BLUE clock". That was a WOW surprise! Do add the historica...

 Report
Helpful?
Thank 145Esprit
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for a perfect review. We are so happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse at Custom House. We hope to have the opportunity to welcome you back to Boston.

Waterville, Maine
Reviewed 4 weeks ago

We have exchanged our time share for a one week stay at the Marriott Custom House for the last 15 years. We like to go in late Jan. or early Feb. as there are fewer tourist in the city. We like the staff as they are all so friendly, helpful and knowledgeable. The location is wonderful as it is with...

 Report
Helpful?
Thank 481elaineh
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Welcome back! We are so happy to hear you are enjoying you Ownership. Thank you for taking the time to leave a 5 star review. We look forward to your next visit.

Reviewed 4 weeks ago via mobile

Couldn't have asked for more. Staff was helpful and friendly. Historic hotel was clean and very well maintained. The daily entertainment and cocktails were surprisingly good! Every time we looked up our activities for the day, they seemed to all be walking distance from this place. I want to stay here every time we come to Boston!

 Report
Helpful?
1Thank Nicole E
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Nicole, we are so happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse at Custom House. Thank you for a perfect review.

NEW YORK
Reviewed 4 weeks ago

The best part of the hotel was the observation deck that let you see the Boston harbor and skyline in all directions. The view changed from day to night and was consistently spectacular. The rooms were spotless and well appointed, the services were great and the location was right in the heart of the tourist section. Right out the door...

 Report
Helpful?
1Thank RANDINY
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are so happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse at Custom House. Thank you for taking the time to leave a 5 star review.

Orange County, CA
Reviewed 4 weeks ago

We arrived at 9 am after a red-eye flight from west coast. Christine at front desk quickly let us check in. The room we requested on higher floor was not available but she found one on 5th floor with view of the harbor in distance. Karen at concierge desk was extremely helpful. She made us feel so welcomed as we...

 Report
Helpful?
1Thank Guest12OrangeCounty
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your review. We are so happy to hear you enjoyed your stay and the location of the resort. It is great to hear our staff were able to make your stay even more exceptional. We look forward to welcoming you back sometime.

New York City, New York
Reviewed 5 weeks ago

We were able to switch our time share to stay at the Customs House. In previous trips we stayed at the Four Seasons and the Taj. The Customs House is by far the best Hotel in Boston. The location is perfect close to the T and the North End. Shopping is just around the corner. Music every night . The...

 Report
Helpful?
Thank CAP1955
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are so happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse at Custom House. Thank you for taking the time to share a 5 star review.

632 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (439)
Viewed
Hotel & Grounds (99)
Viewed
View from Room (59)
Viewed
Room/Suite (81)
Viewed
Bathroom (9)
Viewed
Dining (3)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (3)
Viewed
Other (183)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (179)
Viewed
Amenities (29)
Viewed
One Bedroom Villa (89)
Viewed
Dining (17)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Boston hotels
Seaport District / South Boston Waterfront
Seaport Boston Hotel
Seaport Boston Hotel
#2 of 83 in Boston
4,444 reviews
Downtown
Boston Harbor Hotel
Boston Harbor Hotel
#3 of 83 in Boston
1,811 reviews
Downtown
InterContinental Boston
Show Prices
Show Prices
Show Prices
Downtown
Four Seasons Hotel Boston
Downtown
Omni Parker House
Omni Parker House
#43 of 83 in Boston
6,952 reviews
Back Bay
Lenox Hotel
Lenox Hotel
#5 of 83 in Boston
3,232 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Marriott's Custom House is located in the heart of historic Downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with King Sized Beds with Sofabeds. The Resort offers modern day amenities, such as Free Wi-Fi Internet Access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more   less 

Additional Information about Marriott Vacation Club Pulse at Custom House, Boston

Address: 3 McKinley Sq, Boston, MA 02109-2609
Region: United States > Massachusetts > Boston > Downtown
Price Range: $472 - $883 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Vacation Club Pulse at Custom House, Boston 3.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott and Priceline so you can book your Marriott Vacation Club Pulse at Custom House, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Custom House Hotel Boston
Marriotts Custom Hotel
Marriotts Custom Resort
Marriott Boston
Boston Marriott
Hotel Style:
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse at Custom House, Boston staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Marriott Vacation Club Pulse at Custom House, Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just check in and enjoy - they will take care of you.”
 of 5 bubbles jcc300, 24 Mar 2017 | Read review
“We like the higher floors and corner room as it will have a better view.”
 of 5 bubbles 481elaineh, 23 Feb 2017 | Read review
“All rooms had fantastic views!”
 of 5 bubbles RANDINY, 21 Feb 2017 | Read review
“higher floors, great views. first couple have sleeping lofts”
 of 5 bubbles MFRupstateNY, 12 Feb 2017 | Read review
“Rooms are all very good. City view is as nice as harbor view. Don't forget to visit the observation deck.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
5 of 5