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The front desk staff is RUDE. Problems from the start with my reservation. My colleague made the reservation on behalf of our company. She made it clear the room was to be charged to the corporate card which she presented. Now I find the charge...More
Thank Katherine O
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded today
We appreciate your feedback regarding the service from our team members. We have shared your comments with our team and assure you the appropriate steps have been made to correct the issues you encountered with our hospitality. I have also reached out via email to...More
We booked this hotel based on location for St Patrick's weekend. It was perfect. #1 was location as it is close to food, entertainment and transportation. There is a little Irish bar, Mr Dooleys where we spent a lot of time given the holiday it...More
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 8 July 2018
Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are so happy that you enjoyed the nearby downtown attractions. The Irish Pubs right around the area are always a great spot to visit especially around...More
What a great place to stay while I was in Boston. Great location, staff, service and the room I had was huge.
Located just 10 mins walk from Quincy markets and the main shopping streets (Macys), 5 mins from the harbour/waterfront, and 10 mins from...More
We were greeted with great enthusiasm by the valet out front and that started our stay with a smile. Check in was smooth and were upgraded to a recently redone room. Bathroom good though towels not great. A big plus was the amount of outlets...More
Ideally located steps away from historic places in the city but Boston is so compact anyway that you can walk anywhere.
We went at the height of the summer rush and paid quite a bit for four nights in a really ordinary room. There were...More
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have
your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.