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Hilton Boston Downtown / Faneuil Hall

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89 Broad Street, Boston, MA 02110-3509
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Downtown / Faneuil Hall
Updated 21/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 100 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level

Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year.

Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility.

Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the B

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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Kids stay free
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
2786Reviews48Q+A100Room tips
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Popular mentions
hcpmike wrote a review 21 Oct
Atlanta, Georgia5 contributions1 helpful vote
Hotel is in very poor and tired conditions. Need renovation badly. Hilton doesn’t believe in giving benefits to diamond member. It’s shame that Hilton is becoming more and more roadside cheap MOTEL that needs complete overhaul of management also.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
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Teri K wrote a review Jun 2021
Southbury, Connecticut37 contributions29 helpful votes
Hotel's Favourite
We booked for the weekend for a best friend getaway. I wasn’t sure what to expect for a post Covid stay. The Stately Grande Dame is beautiful, comfortable and very clean. It is not modern opulence but very classy and richly appointed. The lobby had Art Deco touches of a bygone era. Our room with double beds was spacious and comfortable with very high ceilings which denotes her age. The view from our window of the city with the mix of classically built and modern architecture and sea beyond was lovely and wonderfully lit at night. The A/C worked well, beds were comfortable but the shower was a bit weak. The staff was very helpful and pleasant, and found using the Hilton app was helpful for check in/out and questions before I arrived. The trip was designed to be park the car and walk the city. This was perfect location to walk to shopping, entertainment and dining options. The Tradesman coffee shop located in the lobby was tasty with breakfast and light lunch treats. We enjoyed the outdoors seating with the friendly birds who almost taking crumbs out of our hands. The Fin Point restaurant and bar was hopping both Friday and Saturday nights. We didn’t have dinner there but enjoyed drinks both nights. Hard working crew behind the bar never missed a beat right up to last call (which was 11:30pm 😕) Special shout out to our bartender Ramsey “the Great”, with his fabulous personality and winning smile. He created a drink for my friend that she loved so we called it the “Pharaoh”. Peter… your team delivers! Check out was easy on the app and the receipt emailed. Valet parking was a little rough at check out. It took longer than expected (45 minutes) but there were plenty of attendants, it was just so many requests at once. The concierge, who was as accommodating as could be, can hold ur bags after check out and car can remained parked until 4pm if you want to walk around after check out. I wish we had done that after we got our car and found no where to “park”… municipal parking is wildly expensive on the weekends ($40 for 1 1/2 hours 😬) and no on the street parking. Looking forward to returning to the Hilton Downtown and enjoying a Pharaoh.
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Date of stay: June 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Alan Reynolds, General Manager at Hilton Boston Downtown / Faneuil Hall
Responded 30 Jun 2021
Good afternoon!! I would like to thank you for taking the time to share such a thoughtful review of your recent visit to the Hilton Boston Downtown / Faneuil Hall. The Art Deco building really has old world charm and I think it adds to the overall feel of the stay. Outside of your shower experience, my apology for that, I am delighted to hear that your stay went well and that our team took great care of you. Our restaurants are great compliments to the hotel and I have passed along your comments to Peter and the team. We will continue to work on getting the valet parking more streamlined and I appreciate your patience and understanding. When you return to Boston, we look forward to hosting you once more! Please do not hesitate to reach out ahead of time if there is anything we can do to make your stay more special. Warm Regards, -Alan
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Twiggy2222 wrote a review 21 Oct
Yardley, Pennsylvania60 contributions59 helpful votes
Spent $350 a night of my Companies money on this hotel, and it was so not worth it. Very run down hotel rooms not worthy of Hilton brand. I’m a diamond member and the check in guy was rude. I was upgraded to a suite (I asked for an upgrade, but was told that many people are Diamonds, so why am I deserving of it?!?) but the room was in terrible shape… stains all over, nics and scratches on all furniture. It’s in desperate need of a makeover. Note that diamonds are supposed to get $12-15 in food and beverage credits per person, but this hotel only gives $10. Why??? No explanation. Stay elsewhere.
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Date of stay: October 2021Trip type: Travelled on business
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Patron17 wrote a review 17 Oct
Denver, Colorado228 contributions76 helpful votes
Desperately needing an update. The mattresses are old and tired, the remote on the tv doesn’t work, the drain is slow in the shower, the carpet is worn, the curtains and windows are broken, and paint is peeling on the ceiling, the cabinets don’t close, the hardware is falling off the cabinets, the bathroom grout is full of mold and there is a leak in the sink that drips on the bathroom floor. I can overlook some things, but considering how much this hotel costs per night I want a hotel that is clean and works. The staff are nice and the location is good. For the price I would try another place.
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Date of stay: October 2021Trip type: Travelled with family
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Bob B. wrote a review 15 Oct
St. Louis63 contributions63 helpful votes
Perfect home base for touring Boston. T stops nearby, less than 10 minute walk to wharf, Faneuil Hall and maybe a bit more to north end. Booked a Superior King, room was clean and a decent size for a city hotel. Every staff member we talked to was pleasant and helpful. Multiple restaurants and bars nearby too. As a Hilton Honors member we received 2 $10 coupons/day to eat in either the restaurant or Tradesman Coffee shop. Nice touch that covered our breakfast every morning during our visit over the busy Columbus Day/Marathon weekend. Would definitely stay here again.
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Date of stay: October 2021
Value
Location
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Room Tip: Were in room 421 facing Broad St, a little street noise but not enough to bother or keep awake at...
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PRICE RANGE
USD 217 - USD 518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston downtown / financial district hotel boston, hilton hotel boston, hilton boston financial district
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
403
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Frequently Asked Questions about Hilton Boston Downtown / Faneuil Hall
Which popular attractions are close to Hilton Boston Downtown / Faneuil Hall?
Nearby attractions include Cashunt Boston - Private Games (0.4 km), Boston Crawling (0.4 km), and The Printing Office of Edes & Gill (0.4 km).
What are some of the property amenities at Hilton Boston Downtown / Faneuil Hall?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Boston Downtown / Faneuil Hall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Downtown / Faneuil Hall?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hilton Boston Downtown / Faneuil Hall?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Boston Downtown / Faneuil Hall?
Conveniently located restaurants include James Hook & Company, Bostonia Public House, and Boston Chowda.
Are there opportunities to exercise at Hilton Boston Downtown / Faneuil Hall?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Boston Downtown / Faneuil Hall located near the city centre?
Yes, it is 0.4 km away from the centre of Boston.
Are any cleaning services offered at Hilton Boston Downtown / Faneuil Hall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Downtown / Faneuil Hall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Downtown / Faneuil Hall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.