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Taj Boston

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#28 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Taj Boston
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2,422 Reviews from our TripAdvisor Community

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Showing 2,144: English reviews
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Boston
Reviewed 3 days ago NEW

We stayed at the Taj for one night in February just for fun. Some friends were going to a comedy club and we didn't want to drive back to the suburbs. The staff was fabulous, especially Lindsay the doorman, but everyone else was great too. The hotel was comfortable and warm. I loved overhearing an older couple asking for a...

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Helpful?
Thank katieanddj
BostonTaj, General Manager at Taj Boston, responded to this review

Dear katieanddj: We are so glad that you decided to spend your night in Boston at the Taj. Our dedicated staff and comfortable amenities all make for a most enjoyable stay. Thank you for your offer to recommend Taj Boston and we look forward to welcoming you again for your next night on the town. Carlos Bueno General Manager carlos.bueno@tajhotels.com

Falmouth, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017 via mobile

We loved our two night stay here - I had asked for a quiet suite and we were hidden on the 12th floor in a corner room that was huge and very quiet! We needed to sleep and we did that easily. Great location and we walked at least six miles a day to get to museums etc but of...

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Helpful?
1Thank Patti4709
About Hotel's Favourite Review
BostonTaj, General Manager at Taj Boston, responded to this review

Dear Patti4709: We are so glad that you were able to get some much needed rest especially if you are going to walk six miles everyday. We love to do a little something special to enhance our guests stay and we are delighted that you enjoyed your anniversary treats. We look forward to welcoming you back to Taj Boston the...

Boston, Massachusetts
Reviewed 6 days ago NEW

We stay at this hotel because of the old world elegance that you will find here. A perfect location, facilities and staff will inspire you to leave your routine and leave the world behind. Always hate to walk away.

Review collected in partnership with this hotel
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Helpful?
Thank timinmass
BostonTaj, General Manager at Taj Boston, responded to this review

Dear timinmass: We love to hear when our guests hate to leave. Thank you for sharing your experience with us and we look forward to your next visit to Taj Boston to relax and "leave the world behind!" Carlos Bueno General Manager carlos.bueno@tajhotels.com

New York City, New York
Reviewed 6 days ago NEWvia mobile

The Taj Boston is a true 5 star hotel from top to bottom. We travel as a family to only the best 5 star hotels around the world and we're not sure about the Taj until we got here. The door men were great helping us out of the car, the lobby is clean and super nice, the reception was...

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Helpful?
Thank Jeffnyc25
BostonTaj, General Manager at Taj Boston, responded to this review

Dear Jeffnyc25: You just made our day with your high praises for our hotel, our dedicated staff and our location. We truly appreciate when our guests' experience with us is a memorable one and we look forward to you enjoying another comfortable stay at Taj Boston. Carlos Bueno General Manager carlos.bueno@tajhotels.com

New York City, New York
Reviewed 6 days ago NEWvia mobile

This is the second time we stayed at Taj and enjoyed our one nite. Location is above all the best and we enjoy parking on Newbury St overnite - easy. We were upgraded to a Commons view and again enjoyed the old world charm of our room. When we logged in to wifi - we were asked to complete short...

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Helpful?
Thank Nuts4shoes
BostonTaj, General Manager at Taj Boston, responded to this review

Dear Nuts4shoes: Thank you for considering Taj Boston as your go-to hotel when you are visiting your son in college. We are delighted that you enjoyed the 'old world charm' of your room and its view of the Park. For your next visit please mention a tea kettle and tea for your room and we will have them ready for...

Hoboken, New Jersey
Reviewed 6 days ago NEW

The rooms are large and the beds are comfortable but the hotel as a whole needs to be updated with the common areas as well as the room. The lighting in the bathroom needs updating as well. Service was great - people were so nice. The location is great.

Review collected in partnership with this hotel
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Helpful?
Thank Patty O
BostonTaj, General Manager at Taj Boston, responded to this review

Dear Patty O: We are happy to learn that you enjoyed our service, comfortable room and location. Because we have so much to offer our guests we are delighted to share with you that we do have plans for upcoming renovations. We look forward to welcoming you back to a thoroughly refreshed Taj Boston again soon. Carlos Bueno General Manager...

Paris, France
Reviewed 6 days ago NEW

Our second stay at the Taj --negatives points: Same horrible experience at Front desk, these people are NOT trained, arrogant,blasee and unable to give informations about the hotel, the room assigned or even worse recognition of returning customers. The amenities offered in room are bad quality for the price we pay. Some of the old waiter at breakfast shouldn't be...

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Helpful?
1Thank celine200777
BostonTaj, General Manager at Taj Boston, responded to this review

Dear celine200777: Thank you for taking the time to complete our survey. It is only from feedback from our valued guests that we are able to make improvements. Our guests' satisfaction is our main priority and we are delighted that you spoke with our Hotel Manager who was able to reassure you that we only want to get better. We...

Mashpee, Massachusetts
Reviewed 6 days ago NEWvia mobile

The family headed to Boston for an overnight visit to kick off school vacation week. When we checked in the staff was curteous. We checked into our room which was tight because there were five persons and only two beds with no room for a cot/roll away bed. Husband had indicated 5 occupants when booking the room. Room was average....

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Helpful?
1Thank madisa101
BostonTaj, Manager at Taj Boston, responded to this review

Dear madisa101: Thank you for taking the time to share your feedback with us. Clearly your stay with us did not leave you with a good impression. I sincerely apologize for the lapse in service that you experienced and would like to have the opportunity to discuss this further with you. Please feel free to contact me at your convenience....

Brooklyn, New York
Reviewed 1 week ago NEW

Old world charm with modern sensibility - we stay in this hotel each trip to Boston and it never disappoints ...service is professional: friendly but never over weaning, staff remembers us from previous stays. Perfect from check in to check out

Review collected in partnership with this hotel
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Helpful?
1Thank elisek273
BostonTaj, General Manager at Taj Boston, responded to this review

Dear elisek273: From check-in to check-out we are delighted that you thoroughly enjoyed your stay with us. We are quite proud of our staff and their dedication to offering our guests professional and personalized service. We can't wait to welcome you back to Taj Boston the next time you are in town. Carlos Bueno General Manager carlos.bueno@tajhotels.com

Reviewed 1 week ago

Did an overnight for my significant other's birthday. The hotel is immaculate and beautiful. The service was excellent except for the concierge not sending some champagne up as requested and not letting me know that it wasn't coming. Food and drinks in the cozy bar were delicious. The room service breakfast was also delicious.

Review collected in partnership with this hotel
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1Thank elizabethsZ2583NH
BostonTaj, General Manager at Taj Boston, responded to this review

Dear elizabethsZ2583NH: We are delighted to hear that you enjoyed the birthday overnight despite the lapse in service on the part of the concierge. Please rest assured that this is not typical service and thankfully it did not put a damper on your overall stay. We hope to welcome you back again to Taj Boston and I assure you that...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Cafe at Taj Boston
The Cafe at Taj Boston
Cuisines: American, Indian
No photo provided
Champagne Sunday Brunch
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Taj Boston, the Crown Jewel of Boston Hotels, occupies the city's most prestigious address at Arlington and Newbury Streets. Renowned for its classic style and award-winning service, this 1927 landmark hotel overlooks the picturesque Public Garden with swan boat rides and the Boston Common's ice-skating at Frog Pond. Surrounded by art galleries, boutiques and restaurants, the hotel is ideally located near the Theatre District, historic sites, shopping at Copley Place and the Hynes Convention Center. ... more   less 

Additional Information about Taj Boston

Address: 15 Arlington Street, Boston, MA 02116-3417
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $248 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Taj Boston 4.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Indian Hotels Company Limited, Priceline, Hotels.com, Cheap Tickets and Jetsetter so you can book your Taj Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Boston Hotel Boston
Taj Hotel Boston
Boston Taj Hotel
Hotel Style:
#4 Green Hotel in Boston
#20 Luxury Hotel in Boston
#36 Business Hotel in Boston
#36 Romantic Hotel in Boston
#44 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Taj Boston staff and other travellers.
19 questions
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Questions? Get answers from Taj Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Of course I left a tip. However, you might want to request a corner room. I'm working towards a fireplace suite!”
 of 5 bubbles timinmass, 20 Feb 2017 | Read review
“rooms with park view with fireplace are great during winter time”
 of 5 bubbles celine200777, 20 Feb 2017 | Read review
“Get a suite with a fireplace, very worthwhile.”
 of 5 bubbles NDC25, 13 Feb 2017 | Read review
“If you don't want to be bothered in the early evening and will be in your room, put "do not disturb" sign up, The Taj is notorious for having someone knock on your door for a SECOND room servicing in the early evening.”
 of 5 bubbles KathyU40, 4 Feb 2017 | Read review
“Ask for a park facing room. Ask to be away from the air conditioning plant.”
 of 5 bubbles hjtWindsor_England, 3 Feb 2017 | Read review
5 of 5