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Sheraton Boston Hotel

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#45 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1,960 Reviews from our TripAdvisor Community

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Showing 1,699: English reviews
Reviewed 14 November 2014

This is my first stay at the Sheraton Hotel.Mr.Mario Arevalo gave my family and I first class service he gave us service with a smile he made sure my family and I was well accommodated.Our experience at the Sheraton was wonderful because of Mr.Mario Arevalo hospitality and location of this property will be my family choice to stay when visiting...

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Helpful?
Thank Mountrell
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Mountrell, Thank you for taking the time to share your experience with Mario. He loves connecting with our guests and ensuring that they have a wonderful stay. I will be sure to pass along your kind words. We hope to welcome you back again very soon. Warm Regards, Angela Vento General Manager

Yuma, Arizona
Reviewed 14 November 2014

This hotel is located in the Financial District - close to lots of good shopping, and the Hynes Convention Center. In fact, it is connected to the Hynes, and to a shopping center at the Prudential Building. As I do not choose my hotels for business travel, this is 2.5 miles from the Boston Convention Center - which is where...

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Helpful?
Thank Aaron L
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Aaron L, We're so glad you had such an enjoyable experience with us. Thank you for taking the time to share it on TripAdvisor. We really do have a great location - close to so many shops, restaurants and attractions. I hope that we will be seeing you again soon. Warm Regards, Angela Vento General Manager

Dublin, Ireland
Reviewed 14 November 2014

We stayed here the last week of October for 5 nights and thought it a great location and a fine hotel. We upgraded our room on arrival and it was a good decision judging from others we met during our stay. We were on the 29 floor with plenty of space and a great view from our room. I noticed...

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Helpful?
Thank Cathy703
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Cathy703, Thank you for taking the time to share your experience at the Sheraton Boston Hotel. I am delighted that you were able to experience our exceptional location in Boston's historic Back Bay. I am also thrilled to hear that you were happy with your room upgrade. The views from the 29th floor really are breath-taking. Please visit us...

Omaha, Nebraska
Reviewed 13 November 2014

I just returned from the Boston Sheraton, where I had organized a group of 23 rooms for colleagues across the country who were attending a scientific conference. Early on in the process (a few months prior to our conference) I was put in touch with Gustavo Martinas in the group reservations department. HE IS AWESOME!! Once I was in contact...

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Helpful?
Thank Carol1953_12
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Carol1953_12, Thank you for taking the time to write such kind words about Gustavo. We truly lucked out when we found him and he continues to amaze us every day. He takes pride in his guest service and ensuring that their experience is a smooth one. I am so pleased that we were able to take some of the...

Houston, United Kingdom
Reviewed 13 November 2014

Second time we stayed in this hotel,we chose it because of excellent location in Boston.It is linked up to the Prudential mall and it is right in the middle of a selection of some very good restaurants.the hotel itself is very good,welcoming reception staff and our room was very comfortable with a great view of the Charles river which had...

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Helpful?
Thank issiwissi25
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear issiwissi25, We're so glad you enjoyed your experience, thank you so much for your feedback. We hope to see you again soon! Warm Regards, Angela Vento General Manager

Reviewed 12 November 2014 via mobile

This past week I was attending the ACHE conference in Boston that was held at the Sheraton Boston. After the meeting, I decided to stay 3 more days as my daughters were flying in from Canada and Charleston, SC. I asked the concierge desk to assist me with some "special" dinner arrangements and plans for the weekend. Natalie Herbert was...

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Helpful?
Thank cindy c
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Cindy C, Thank you for taking the time to share your experience with Natalie. Your kind words are much appreciated and I will be sure to pass them along. Natalie is truly and asset to our hotel and we are very lucky to have her. I'm happy to hear that you enjoyed your stay with us and I do...

Reviewed 11 November 2014

The Sheraton Boston in Back Bay is a tranquil relaxing hotel in the heart of Boston. The guest rooms are very comfortable. The views from the upper floors of the north side of the north tower are worth asking for. The Charles river and beyond to Harvard make a great backdrop. The hotel is quiet, an absolute prerequisite for a...

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1Thank Tony K
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Tony, I appreciate you taking the time to provide such wonderful feedback about your recent experience. I could not have said it better myself. Our location is perfect and our views of the Charles River cannot be beat. We look forward to welcoming you back to the Sheraton Boston Hotel. Warm Regards, Angela Vento General Manager

Miami, Florida
Reviewed 10 November 2014

Not only is the Sheraton Boston Hotel a wonderful property with an excellent location, but they have wonderful staff at the hotel! We are always very grateful to Ms. Miranda when we return to The Sheraton Boston Hotel. With each and every visit, Ms. Miranda continues to provide us with excellent customer service and attention to detail. We always receive...

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Thank GreekItalianpup
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear GreatItalianPup, Thank you for taking the time to write such kind words about Luzia. She is truly an asset and we are extremely lucky to have her. I will be sure to pass along your kind words. Also, thank you for continued loyalty. We truly appreciate it. We look forward to welcoming you back very soon. Warm Regards, Angela...

Cincinnati, Ohio
Reviewed 10 November 2014 via mobile

Sheraton Boston is the perfect hotel for anyone in town for a conference at the Hynes convention center. It is connected to the convention center and to the shopping center so that you are not exposed to the elements if the conference is in winter. The hotel itself is what you would expect from a Sheraton. It has most of...

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Helpful?
Thank Ravi R
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Ravi R, I'm so pleased to hear that you were able to take full advantage of our unbeatable location. We are an ideal hotel to stay with, especially when in the winter months. We look forward to the seeing you again when your travels bring you back to Boston. Warm Regards, Angela Vento General Manager

Seattle, Washington
Reviewed 8 November 2014

I stayed at the Sheraton Boston for one night after a grueling red-eye flight from the west coast. They set me up with an early check in to my room at no extra charge. I checked in at 7 AM. I was able to go up to my room, take a quick power nap in the very comfortable bed, shower,...

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Thank Mutinousdog
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Mutinousdog, Thank you for taking the time to share your comments about your recent experience at the Sheraton Boston Hotel. I am pleased to hear that our team took such good care of you and I look forward to sharing your kind words with our associates. We look forward to welcoming you back again soon. Warm Regards, Angela Vento...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $165 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#34 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
37 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up better views and lifts very quick”
 of 5 bubbles Carmel1OC, 19 Jan 2017 | Read review
“Ask for a view of the Charles River!”
 of 5 bubbles Moritz73, 16 Jan 2017 | Read review
“Try to get room on the north tower. Spectacular views over the Charles River and MIT.”
 of 5 bubbles 166rajeshs, 15 Jan 2017 | Read review
“South Tower corner rooms quite nice!”
 of 5 bubbles BlueWindez, 15 Jan 2017 | Read review
“Take a room with Club Lounge access on a higher floor with river view.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
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