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Sheraton Boston Hotel

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Traveller (568)
Room & Suite (426)
Dining (43)
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“prudential center”(236 reviews)
“north tower”(51 reviews)
“the club lounge”(112 reviews)
Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Sheraton Boston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Boston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,599)
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All reviewsprudential centernorth towerthe club loungememsura zilicretractable roofcharles riverspg memberlarge hotelfenway parknewbury streetjunior suitean upgradeconcierge deskhigh floorcorner roomking bedhousekeeping staff
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1,381 - 1,385 of 2,274 reviews
Reviewed 1 December 2015

I really enjoyed my stay at the hotel. I very much liked the staff, especially Memsura Zilic for her warm heart and greetings every day in the Club Louge. She is such a nice and friendly person trying to be helpful to everybody. The work...More

Thank halime20152015
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 29 December 2015

Dear halime20152015, Thank you for taking the time to review your recent stay here at the Sheraton Boston. I will definitely share your comments with Memsura, she will be thrilled that you mentioned the great service she provides. I hope your travels bring you back...More

Reviewed 1 December 2015

We spent Thanksgiving weekend visiting Boston. The Sheraton is conveniently located near the Prudential stop of the Green Line (Heath spur). It's near the Prudential Center with its mall, Skywalk and Top of the Hub restaurant; just a short walk to the Back Bay (Newbury...More

Thank RLS8R
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 29 December 2015

Dear RLS8R, I just read your review of the Sheraton Boston and I wanted to thank you for staying with us. Our location is so convenient to the places you mentioned that our guests keep coming back! Perhaps next time we can get you into...More

Reviewed 1 December 2015 via mobile

Everything was good except for the Windows. There is no such thing . Big glass walls that make you claustrophobic let alone suffocation that comes with 100% dry air conditioner. I was supposed to pick a delivery at reception desk after midnight. The receptionist told...More

1  Thank aramartakopov
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 29 December 2015

Dear Aramartakopov, I just read your review of your stay and I am disappointed that you were unhappy. I will be sharing your feedback with the team. I would welcome an opportunity to speak with you further about your experience so I can better understand...More

Reviewed 30 November 2015

Thank you for a great night in Boston. The room was incredible and the staff was very accommodating. Desiree, who works on the front desk was outstanding. She not only made sure we were taken care of, the next day she followed up with us...More

Thank Douglas W
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 2 December 2015

Dear Douglas W., Thank you for taking the time to review your recent stay. I cannot agree with you more, we are truly lucky to have Desiree on our team. I am so thrilled to read that she took such good care of you. We...More

Reviewed 30 November 2015

Our expectations were exceeded. The room and views were awesome. The club lounge was a pleasant surprise. The staff was tremendously helpful and friendly, in particular, Alena at the front desk. What a refreshing breath of fresh air.More

Thank SteveInc
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 2 December 2015

Dear SteveInc, Thank you for taking the time to write such a glowing review. I am glad that you were able to spend some time in our Club Lounge. The views from up there are truly remarkable. I will be sure to pass along your...More

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Best Value Properties in Boston, MA
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
USD 236 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 236 - USD 684 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (568)
Room & Suite (426)
Dining (43)
Pool & Beach (27)
Business Centre & Event Rooms (25)
Amenities (20)
Family and Play Areas (2)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
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Gio O
5 April 2018|
AnswerShow all 2 answers
Response from Will K | Reviewed this property |
There is no set answer for many hotels. Would be best to call your intended hotel to confirm prior. For this particular location the answer is you must be 21.
0
Votes
jacksonpollard
14 February 2018|
AnswerShow all 9 answers
Response from Darline_Gpt | Reviewed this property |
The place is spotless. No odors or anything like that. The reason I said it wasn’t perfect is I felt the chair was a little worn. Not perfect. Some people would not think that is great, but I thought it was fine. And... More
0
Votes
embracefan
30 January 2018|
AnswerShow all 4 answers
Response from Romantic_Journey | Reviewed this property |
I do not remember, sorry.
0
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Google Translation
Room Tips
"The club floors have great views and great breakfasts."
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"Ask for a upper floor room, as the hotel hosts a lot of conferences and events, and otherwise it could be..."
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"go somewhere else"
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"Being around floors 5-8 in both towers is great"
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