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Sheraton Boston Hotel

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#44 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Sheraton Boston Hotel
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1,952 Reviews from our TripAdvisor Community

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Showing 1,691: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEW

Stayed here for a conference and would definitely come back. Despite being a conference hotel, it doesn’t feel as large as so many others do (Aria, et al.). Location for sightseeing was only so-so, as there are others closer to the touristy parts of the city, though it would be fine for reaching many of the local area city universities....

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Helpful?
Thank BlueWindez
Chicago, Illinois
Reviewed 5 days ago NEW

I spent 2 nights at this hotel and really wanted to stay more time here. Everything was so great : very clean and cozy room. Comfy bed. Amazing view. And what made my stay so pleasant is its location. Many things to see but I didn't have enough time...

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Helpful?
Thank cahirclark
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear cahirclark, Thank you so much for staying with us! We wish your stay could have been longer too and we hope to welcome you back again! And I'm so glad that you were comfortable and were able to enjoy some of the many great sights around us. Warm regards, Angela Vento General Manager

Houston
Reviewed 5 days ago NEW

Great views of the city! Very clean rooms, I was pleasantly surprised to see that even the coffee makers in the rooms had been cleaned (I make hot water with them for the tea and this is not the case more often than you might think). Conveniently attached to mall and nearby several restaurants. I was easily able to get...

Review collected in partnership with this hotel
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Helpful?
Thank v-c-j-1
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear v-c-j-1, I am thrilled to hear that you had such a lovely stay with us! I'm so glad that you were able to get everywhere you needed to go in a timely manner. We look forward to seeing you again! Warm regards, Angela Vento General Manager

New York City, New York
Reviewed 6 days ago NEW

Room services was great, receptioness was excellent as well. Very clean, comfortable, quit, excellent view, many more. The best thing is that it's very convenient to wherever you need to go, shopping, MBTA, etc.

Review collected in partnership with this hotel
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1Thank davl21
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Davl21, Thank you so much for staying with us! I'm so glad that you enjoyed our great location and that the staff took such great care of you. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Hudson, New Hampshire
Reviewed 1 week ago

This is one of the very best Boston values. The rooms are clean, comfortable, and well-appointed with coffee in the room and free bottled water. Everything was up-to-date. The staff was friendly and helpful. The location is outstanding ... close to everything, and when we had to go further we didn't even have to go outside to get to the...

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Helpful?
Thank Kgirl00
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Kgirl00, Thank you so much for staying with us! I'm thrilled to hear that your stay was comfortable and that you found our location to be so convenient to everything. I hope you enjoyed all that Boston had to offer! We look forward to seeing you again! Warm regards, Angela Vento General Manager

Reviewed 1 week ago via mobile

Would absolutely recommend this hotel. So, I arrived here from the UK on an early flight and although my reservation said my room wouldn't be ready until three I was able to check in at one pm. Staff throughout the hotel are extremely kind, receptive and attentive. Location is great, and you can get into the Prudential Centre and Copley...

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Helpful?
Thank Yemi G
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Yemi G, I'm so glad to hear that you enjoyed your recent stay with us! Our location is certainly prime for anyone wanting to get access to anywhere in the city or do a little shopping! Thank you so much for staying with us and we look forward to seeing you again! Warm regards, Angela Vento General Manager

Zurich, Switzerland
Reviewed 1 week ago

Once again we stayed at the Sheraton Hotel in Boston. Yes, it is a bit older, but its location is just perfect. We arrived from Europe and so we always get up quite early in the morning. From the Sheraton you can enter the Prudencial Center all night, stores are closed, but there's a few stores around that are open...

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Helpful?
1Thank Kaiser96
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Kaiser96, Thank you so much for staying with us! I'm so glad that you found our location to be convenient and that you enjoyed our amenities. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Jacksonville, Florida, United States
Reviewed 1 week ago via mobile

Rooms were standard hotel rooms. We opted for the eco friendly option so we did not have room service. The cleaning crew was kind enough to provide extra towels and soap when asked. The shower water pressure was a bit weak. Service at the bar below was terrible and food options mediocre. Strongly recommend the summer shack across the street...

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Helpful?
Thank David L
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear David L, Thank you very much for staying with us and letting us know of your experience. I'm terribly sorry that you experienced such sub-par service at the restaurant; I have made sure that the restaurant managers are aware of the issues. We do hope that you will consider staying with us again should your travels bring you back...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Loved the Sheraton Prudential for shopping and having winter fun - can shop indoors or out on Newbury Street - everyone at hotel was so nice especially Memsura in the Club lounge. Remembered us and treated us like family. Great restaurant recommendations and skating at Government Center. So easy to get around We will go back again!

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Helpful?
Thank A TripAdvisor Member
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Thank you so much for staying with us! I'm thrilled to hear that Memsura took such great care of you and your family; she's truly a gem in the club lounge! We look forward to seeing you again! Warm regards, Angela Vento General Manager

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

We stayed here because it's among the least expensive name brand hotels near our daughter's apartment. It was pretty much what you expect in a convention hotel. Good size room, good bed and pillows, clean, and with a business friendly room layout with plenty of outlets and light and an ergonomic desk chair. The bathroom was surprisingly small and lacked...

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Helpful?
Thank snarklady
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear snarklady, Thank you for staying with us during your recent trip to Boston. I am glad to hear that your stay was comfortable. Your feedback regarding the conditions and the outlets is very much appreciated and will be shared with the appropriate departments. We do hope to see you again during your next trip to visit your daughter. Warm...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $161 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#34 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
37 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South Tower corner rooms quite nice!”
 of 5 bubbles BlueWindez, 15 Jan 2017 | Read review
“Take a room with Club Lounge access on a higher floor with river view.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
“Make sure the plumbing works.”
 of 5 bubbles Saoirse48, 4 Jan 2017 | Read review
“Recommend the north tower as it has slightly larger rooms!”
 of 5 bubbles lockwoodjstephen, 31 Dec 2016 | Read review
“Personally like the rooms in the South Tower better, however if you are in for a convention it's better to stay in the North Tower”
 of 5 bubbles G7724MEmonicab, 30 Dec 2016 | Read review
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