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InterContinental Boston

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#6 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
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InterContinental Boston
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3,749 Reviews from our TripAdvisor Community

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Showing 3,553: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 27 March 2016

We stayed over the St Patrick's Day celebrations. Rooms are of a good size and well furnished. Good points: - - Wifi was free and very good, no issues downloading Netflix - Bed was comfy with nice pillows - Bathroom was large with a good shower - Room service was swift - Helpful and friendly staff - Good, big TV...

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Helpful?
1Thank LuckyTim6691
InterConBos, Manager at InterContinental Boston, responded to this review

Dear LuckyTim6691, Thank you for your review! It is nice to hear that you enjoyed the room size, decor, free wifi, bathroom, room service, and most importantly, our helpful and friendly staff. While we are pleased to read that you had a memorable stay, we are sorry that you found the location inconvenient. Thank you again for your comments and...

Portland, Oregon
Reviewed 27 March 2016

My stay at the Intercontinental was excellent, the location was perfect with a quick jaunt from the airport and walking distance from the convention center and lots of restaurants and shops. The staff are very friendly, welcoming and competent. The premises are superb - the room was large wth very comfortable bed and an amazing bathroom with huge bath and...

Review collected in partnership with this hotel
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Helpful?
Thank Charrese E
Porthleven, United Kingdom
Reviewed 27 March 2016

Unfortunately when we stayed at this hotel in October 2015, there was a large art installation being dismantled very noisily in the early hours of the morning right outside our room. The room was very small for 4 people and we had asked for a transfer, but after waiting nearly 2 hours, this was not forthcoming. It seems to me...

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Helpful?
Thank Poppy30
InterConBos, Manager at InterContinental Boston, responded to this review

Dear Poppy30, Thank you for taking the time to review our hotel. The problems you mentioned are certainly not the standard here and we apologize for the service challenges you experienced. The large art installation you are referring to was the Janet Echelman aerial sculpture that was suspended over the Rose Kennedy Greenway, located in front of the hotel. We...

Springfield, Virginia
Reviewed 27 March 2016

Our first time to Boston, the people, location and amenities of the hotel made our trip first rate! Many thanks to Club Ambassadors Charles and Mohammed for the warm welcome and hard work keeping the Club immaculate and well-stocked with delicious treats! The location was great for walking to many attractions, such as North End and Chinatown. Kids enjoyed the...

Review collected in partnership with this hotel
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Helpful?
Thank quyenl316
InterConBos, Manager at InterContinental Boston, responded to this review

Dear Quyenl316, Thank you for your complimentary comments! We are pleased to read that we were able to meet your expectations. It is always wonderful to hear that our staff is warm and welcoming, our amenities are excellent, and our location is convenient to many attractions. It is a pleasure to read that we were able to make your first...

Atlanta, Georgia
Reviewed 26 March 2016

This is a very nice hotel and my only complaint is the bed, which I found to be a bit too firm and a little uncomfortable. The room size was good and the lobby area was very nice. The staff was friendly and helpful.

Review collected in partnership with this hotel
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1Thank Charles B
InterConBos, Manager at InterContinental Boston, responded to this review

Dear Charles B, Thank you for your comments! While we are happy to read that you enjoyed the room size, the lobby and our friendly/helpful staff, we are sorry to read that you found the bed to be uncomfortable. InterContinental Boston is very close to changing the beds in the upcoming months and we hope that you will consider staying...

San Jose, California
Reviewed 26 March 2016

The hotel is very nice. Great location, close to everything. We didn't get a chance to try the restaurants but the menus looked great. One issue we had was the window cleaners were outside our window at 8 am. Which considering our time zone change, was really 5 am. We were not happy about this at all. We did get...

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Thank cindyelsbree
InterConBos, Manager at InterContinental Boston, responded to this review

Dear Cindyelsbree, Thank you for your review. We apologize for the inconvenient timing of the window cleaners outside your window. I have shared your comments with our management team and we are working on ways to improve in this area. In addition, we are sorry to read that you found the mattresses uncomfortable and we are happy to mention that...

Community of Madrid, Spain
Reviewed 26 March 2016

Things to be aware of: Without telling you, upon your arrival, they charge you $150 extra per night on your credit card for potential expenses. We stayed 4 nights so… our bank account got credited $600 extra, which we did not use and will not get reimbursed until over 15 days later… If you plan to use the SPA, beware…...

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Thank Marie2812002210
IHGService, Guest Relations Manager at InterContinental Boston, responded to this review

Dear Marie2812002210, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be great. However, we regret the issues you had with the charge. We would also like to apologize for falling short of your expectations regarding our spa services. We give the utmost...

Sydney, Australia
Reviewed 25 March 2016

This hotel is lovely. From the Lobby to the sensational bathroom and comfortable beds. The hotel is well placed within easy walking of shopping, sightseeing and various other places of interest. I would highly recommend this hotel and definitely would stay again! The Concierge Britteny D was amazing. Not only did she help us with our inquiries but went to...

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Thank MummaBearSydney
Loveland, Ohio
Reviewed 25 March 2016 via mobile

I enjoyed my lovely room during a quick business trip. The room and bathroom were very spacious, with a nice city view from 7th floor. I always love robes and slippers, keurigs. Super comfortable bed. The breakfast was nice, in a bright sunny room.

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Thank Gina R
San Diego, California
Reviewed 25 March 2016

Nice and comfortable stay in the hotel. Nice bedding and room. We lived in a ocean view room which is perfect. Perfect location that only cost less than 10 mins to walk to China town But printing is so complex and cost money:((

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1Thank yikuns

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 

Additional Information about InterContinental Boston

Address: 510 Atlantic Avenue, Boston, MA 02210-2210
Region: United States > Massachusetts > Boston > Downtown
Price Range: $387 - $908 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Boston 5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental
Hotel Style:
#3 Spa Hotel in Boston
#5 Luxury Hotel in Boston
#7 Green Hotel in Boston
#7 Romantic Hotel in Boston
#7 Business Hotel in Boston
#8 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Boston staff and other travellers.
23 questions
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Questions? Get answers from InterContinental Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked 2-Queens bed, room was very spacious, really BIG screen TV (55" or above), great bathroom with shower & tub option.”
 of 5 bubbles JayVallala, 30 Mar 2017 | Read review
“Have the hot cider in the lobby!!”
 of 5 bubbles ConroeRocket101, 27 Mar 2017 | Read review
“We've stayed here a number of times, all the rooms have been excellent!”
 of 5 bubbles DAQ58, 23 Mar 2017 | Read review
“Nice spacious rooms. very quiet!”
 of 5 bubbles , 20 Mar 2017 | Read review
“Go for quite garden view. City view is nice but noisy and more $”
 of 5 bubbles Eustatia, 16 Mar 2017 | Read review
5 of 5