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The Westin Boston Waterfront

PricelineUSD 560*
View Deal
#40 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 800*
USD 560*
Great Deal
USD 800*
USD 800*
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The Westin Boston Waterfront
The Westin Boston Waterfront
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2,555 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Boston Waterfront
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Showing 2,404: English reviews
Boston, Massachusetts
Reviewed 27 October 2014

Stayed here for a night with some friend's to celebrate a friend's birthday and we had a great time. It was a nice "staycation" in the city for us. When you visit, keep in mind that you have the option of valet parking for $45 or self-park for $30. The hotel is very nice and clean with a hotel bar...

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Helpful?
Thank Melissa K
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for taking the time to write a review following your recent stay. I'm delighted we had the opportunity to welcome you, and even happier you had such an enjoyable visit. Again, thank you for your comments and we hope to welcome you back soon!

Reviewed 26 October 2014 via mobile

Wonderful staff and hotel - great rooms! Every interaction w the wait staff to front desk staff to engineers and porters always said hello and greeted me good day! The bed slept like heaven - great sheets. And I love the Green option they give - no maid service needed until I check out and you get a $5 coupon...

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Helpful?
Thank DraceLangford
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for writing a review of The Westin Boston Waterfront following your recent stay here. I'm delighted we had the opportunity to serve you. We pride ourselves on excellent customer service and your comments about the hardworking, friendly staff are greatly appreciated. Once again, thank you for your review and we look to welcoming you back.

Nacogdoches
Reviewed 26 October 2014

I stayed here 10/17/14 - 10/23/14 with my husband who was attending the CNS conference at the attached convention center. The room rate came with free wifi which was nice. Our teenage son stayed in the same room and they brought a roll away bed in which was very comfortable, almost better than the king bed. My complaint was that...

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Helpful?
1Thank Ahaynes88
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to post a review following your recent stay with us at The Westin Boston Waterfront. I am delighted you had the opportunity to stay with us. Your comments about the staff and service are greatly appreciated. We are very proud of all the staff here and we believe that the service that...

texas
Reviewed 23 October 2014

I came with my 2 teenagers for a college visit for my oldest. Everything was very nice at this hotel. Seemed nicer than most Westins. But the best part of the hotel was the concierge, Debra. She was so helpful the entire time. She helped me with a smile on her face with everything from whale watching to dining reservations....

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Helpful?
Thank TexasMrshowell
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for your comments regarding your recent stay with us. I'm delighted you enjoyed your trip. I truly appreciate your comments about our staff. We pride ourselves on providing the highest level of customer service to our guests and your comments serve to prove what a great team we have in place here at The Westin Boston Waterfront. We...

Reviewed 22 October 2014

Connected to the convention center, so very convenient for attending congresses. Full facility business hotel with free wifi, fitness room, pool and a variety of restaurants. Forty minute walk from Midtown.

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Helpful?
Thank Harry R
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for taking the time to write a review following your recent stay at The Westin Boston Waterfront. I'm delighted you had the opportunity to stay with us and very happy you had such an enjoyable visit. Once again, thank you, and we look forward to welcoming you back.

Lincoln
Reviewed 22 October 2014

I stayed here for a week at the beginning of October and this review is written from the perspective of a tourist (English) as opposed to the probably usual convention/business guest, with it being next to the convention centre. Check in was very easy and at my request, reception moved me to a higher floor - 4th to 12th. If...

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Helpful?
Thank Andrew B
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for your comments about your recent stay at the Westin Boston Waterfront. I am very happy that you had a chance to stay with us. Your comments about the staff and service are greatly appreciated. We are very proud of all the staff here and we believe that the service that they provide is the true differentiator between...

caxton, cambs
Reviewed 22 October 2014

Me and my girlfriend stayed Here for 3 nights on a recent visit to Boston. Firstly, if you get the train to Boston, come out the station at Summer St, turn right and walk it, it's about a 10 minute walk, we halted a cab and they charged me $15! I just didn't know! On arrival our first thought were...

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1Thank mrblakey
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for taking the time to post a review about your recent stay. I'm delighted you enjoyed the hotel and had such a wonderful holiday. Thank you again and we look forward to welcoming you back.

Reading, United Kingdom
Reviewed 21 October 2014

We spent 3 very pleasant nights in this hotel. The lobby of the hotel is huge, and includes a Starbucks, which proved very useful for breakfast, a bar, restaurant, which we didn't try and, a pub, which we did. The food, typical pub fare, fish and chips, and bangers and mash, was excellent, and the place had a good atmosphere....

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Helpful?
Thank patricia_mitchell1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for taking the time post a review following your recent stay at The Westin Boston Waterfront. We appreciate you chose to stay with us and are delighted to hear you had such a wonderful visit. We hope to have the opportunity to welcome you back should your travel plans bring you to the Boston area.

hants
Reviewed 19 October 2014

My wife and I recently spent two nights at the Westin Boston Waterfront at the beginning of an 18 day visit to New England. We both came away feeling as though we had had the best night's sleep of our lives in the wonderfully comfortable bed which was just exceptionally comfortable. The rest of the hotel was pretty impressive too,...

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Helpful?
1Thank phillipsmist
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for your kind words regarding your recent stay at The Westin Boston Waterfront. I wholeheartedly agree that the beds are heavenly and provide a restful sleep, which sounds like it was just what you needed before your long adventure! Once again, thank you for your review and we hope to have the opportunity to welcome you back in...

London, United Kingdom
Reviewed 19 October 2014

Stayed here in September in a room on the 10th floor. Wasn't too bothered by a roof view at the back. Firstly a big plus are the beds, they are huge and extremely comfortable but I have to admit those bolster type pillows need to be changed. The rooms are large with plenty of room. Clearly a design fault but...

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Helpful?
Thank JJAT86CHU
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your comments regarding your recent stay at The Westin Boston Waterfront. I appreciate your honesty, as it is through feedback such as yours that we can learn and better serve our guests. I'm glad to know you enjoyed the heavenly bed, it certainly does provide a wonderful night's sleep. I do apologize for the condition...

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04/06/2017 05/06/2017
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Staying in Seaport District / South Boston Waterfront

Neighbourhood Profile
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and more popular, for good reason. Not surprisingly, the seaport district of South Boston is located beautifully along the water. The area is designed for easy strolling along the HarborWalk, and there are bars and restaurants for all ages and budgets. The Institute of Contemporary Art is located in this area in a contemporary building with an absolutely stunning deck overlooking the water. In the summer time there are Friday music concerts on the deck of the museum. Nearby, there are many green spaces to enjoy.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
M.J. O'Connor's Irish Pub
M.J. O'Connor's Irish Pub
Cuisines: American, Irish, Bar, Pub, Soups
Sauciety
Sauciety
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Price Range: $362 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Reservation Options:
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#30 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Boston Waterfront staff and other travellers.
39 questions
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Questions? Get answers from The Westin Boston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room near the elevator”
743dlb, 7 May 2017 | Read review
“Request a higher level, corner room that is sunny and overlooks the water. Check out the room before you unpack your luggage.”
ANNSWER, 25 Apr 2017 | Read review
“16th floor views are fantastic”
Sifsaf, 16 Apr 2017 | Read review
“All rooms were quiet”
jaym326, 30 Mar 2017 | Read review
“Rooms on the higher floors has more privacy”
kiddf2017, 24 Mar 2017 | Read review
5 of 5
Priceline
USD 560* /night
View Deal
Expedia.comUSD 800
Westin.comUSD 800
Booking.comUSD 800
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Prices are for 1 room, 2 adults
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