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Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
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1,007 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Boston Crosstown Center
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Showing 958: English reviews
NJ, United States
Reviewed 25 November 2015

The Hotel was fine ,the neighborhood was only fair. We were able to have service with the Inns VAN, which was helpful and no waiting for cab . WE had the Van drop us off at Fenway Park and it took us back to the train station. There were complimentary cookies throughout most of the day and there was an...

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Thank J A
Reviewed 22 November 2015

No problem as usual with a Hampton Inn. Just a one night stay but everything was great and very close by a short UBER ride to wherever we wanted to go for food etc. Will stay again if we come up this way.

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Thank Shay C
Houston, United States
Reviewed 18 November 2015

The hotel is very nice and room was spacious and comfortable. Hotel staff very nice and friendly. However, having never been to Boston, I didn't realize that it is located in a sketchy area. The evening we arrived, we walked to a pizza place easily visible from the hotel, but were concerned about our safety walking past multiple street people....

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2Thank Judith R
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Hi Judith, Thank you for taking the time to review your stay at our Hampton Inn. It is always great to hear that guests find our staff so welcoming. I am sorry about your mattress and I hope that you were still able to get a good night’s sleep. We are located in an urban area, but I assure you...

Pittsford, Vermont
Reviewed 15 November 2015

The hotel was clean. Had issues with keys working. Had to go to desk 3 times for new keys. Noises inside and out. They do provide ear plugs due to being located so close to Mass General Hospital. Sirens all the time. No lounge was disappointing.

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Thank Marleen C
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Hello Marleen, Thank you for taking the time to review your experience at our Hampton Inn. I am sorry about the issues with your keys. This is not a common issue and I apologize for the inconvenience. We do have some hospitals in our vicinity. Many guests stay with us when they have an appointment due to our close proximity....

Marlborough, Massachusetts
Reviewed 13 November 2015

I stayed at the Hampton Inn for business while in Boston. The hotel itself is very conveniently located off Mass Ave and had plenty to do even though I was there for one night. The room itself was very nice and comfortable. I had plenty of room to myself, a decent television to watch, and a spacious bathroom. The hotel...

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Thank xixpeachypiexix
Reviewed 12 November 2015

We were treated with kindness, The beds were comfortable. The internet worked great. The breakfast was tasty and of good variety. Clean rooms. Will come back. The pillows were a little too fluffy is our only complaint.

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Thank yvonneh378
Jamesville, New York
Reviewed 11 November 2015 via mobile

We had a good experience with this hotel!! I was very skeptical when I read the reviews. When we arrived, parking for check in was not easy. But, when you are downtown boston it never is. Check in went smoothly. Staff was helpful as we did not know our way around. When we got.to our room we all had to...

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Thank bluestrawberry22
Reviewed 9 November 2015

transportation from the airport was very good and fast when we arrive Logan airport. Standard of the room was good for to bee a airport hotel. Breakfast was not only donuts,bacon,egg,and other was in place Eu standard. .

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Thank Erik H
New York
Reviewed 8 November 2015

The hotel is sitting on the edge of downtown Boston--many people say its in a "sketchy area" but it on the edge of Dorchester which is known to be a place where the homeless congregate. The hotel itself is right next to Boston Medical Center where the neighboorhood is fine and it is very walkable toward Northeastern University and the...

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Thank Rasheda V
Brooklyn, New York
Reviewed 3 November 2015

I stayed here while my son was interviewing at Boston Medical. Hotel is of low-medium quality. Rooms are old. Bathroom was old and cheap. Shower was inside the bathtub. Bathtub appeared to be made of plastic insert. The area around the Hotel was full of homeless people and sketchy people hanging out on the street corner. Stayed on the 7th...

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Thank Jonathan1233
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Hello Jonathan, Thank you for taking the time to review your stay at our Hampton Inn. I am sorry that you were not satisfied with the quality of your room. We are located just minutes from downtown Boston and in an urban area, but I assure you that the area is safe. We are blocks away from some great shopping...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: $146 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
21 questions
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms are near the elevator which is a plus to me.”
 of 5 bubbles phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
 of 5 bubbles zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
 of 5 bubbles jawswon, 24 Sep 2016 | Read review
“Book upper floor rooms that face the front of the hotel”
 of 5 bubbles theexpert, 23 Sep 2016 | Read review
“avoid South, instead, choose North and West facing room on higher floor, to avoid drug addicts and Ambulance Sirens”
 of 5 bubbles One_Big_Hopping_Dot, 15 Sep 2016 | Read review
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