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Kimpton Onyx Hotel

Booking.comUSD 245*
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#35 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Kimpton Onyx Hotel
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1,369 Reviews from our TripAdvisor Community

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Showing 1,264: English reviews
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Virginia Beach
Reviewed 2 days ago NEW

Spent 5 nights at this location with my adult daughter and our dog. The staff was outstanding. Very friendly and helpful. They gave us a pillow for our dog to sleep on and dishes for food and water, along bags to pick up after him. It was very convenient having all those things available. The location was good and we...

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Helpful?
Thank Butterfly063
Wakefield, Rhode Island
Reviewed 3 days ago NEW

My granddaughter and I traveled to Boston for an overnight to celebrate her birthday. Front desk staff were extremely friendly , helpful and greeted us by name whenever we returned to the hotel. Check in was very efficient and our room was ready for a morning check in. Room was clean, nicely appointed and beds were very comfortable. The front...

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Helpful?
Thank jw2bin
Atlanta, Georgia
Reviewed 3 days ago NEW

We recently stayed here for 6 nights with our kids and had the absolute best experience with the staff here. Our daughter was going to be celebrating her birthday during our stay and they helped coordinate a few things for her birthday through communication before our arrival. The staff, especially Sue Schwartzberg, went above and beyond with a little birthday...

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Thank Dpat P
Maine
Reviewed 3 days ago NEW

We arrived on a Saturday and were super early- noon time to be exact. The gentleman at the front desk were able to accommodate us and even though I had booked through hotwire, they actually gave me room choices. The lobby area is modern/funky/fun. From 5-6 they have happy hour with complimentary wine! The rooms are super cute - and...

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Helpful?
Thank mazooo
Park City, Utah
Reviewed 5 days ago NEWvia mobile

Stayed here three nights while we visited our son. Very convenient location to the North End and the sports arena. Rooms are small but nicely decorated. Lobby is small, restaurant and bar ore decent, but better food and drink options are available within a short walk. This is our second visit here and I would return.

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Helpful?
Thank Mooseol
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us again. I couldn't agree more about our location. Its one of the best! I appreaciate you sharing your valuable feedback with us. It will help as we continuously work to improve the guest experience. Safe travels, Jessica

Wasaga Beach, Ontario, Canada
Reviewed 1 week ago via mobile

Fantastic Stay! Staff is wonderful and everything is clean. Great variety on menu's. Room service available 24 hrs! We love Boston and the people however the Porters bar next door is a place for sports bullies. Horrible place to eat and drink!

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Helpful?
Thank Kristi G
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us and sharing your experience. I'm really sorry that you did not have a great experience at Porters, we will make sure to share your feedback with their management team. I hope you'll come back to Boston soon! Jessica

NY, NY
Reviewed 1 week ago

Lives up to the Kimpton cheekiness. My room was tiny but really well furnished. I did not feel cramped but I was there mainly just to sleep and shower. The workout area is great and the folks at the front desk were very helpful. I would say avoid any room near the elevator.

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Helpful?
Thank FromNYto?
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for taking time to share you visit with us! We too love the wittiness incorporated into the décor. We appreciate your helpful feedback and hope you'll stay again soon. Best wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Washington DC, District of Columbia
Reviewed 1 week ago

I had a great stay at this hotel with a group of girlfriends from out of town. They were very flexible with checking in and getting us our keys, despite the confusion of wildly different times of arrival throughout the day(s). Each person at reception throughout the weekend (even late at night) was friendly and accommodating. The location worked out...

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Helpful?
Thank Meg M
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks Meg! I'm so happy to see that you and your girlfriends had a great trip to Boston, and hopefully everyone left feeling like part of the Onyx family. Thank you for sharing your expeience with us. Safe travels, Jessica

London, United Kingdom
Reviewed 2 weeks ago

Convenient location minutes away from the TD garden, and plenty of other activities with several bars and restaurants nearby in the North End/Haymarket area. Staff were friendly throughout and little perks such as pizza snacks in the afternoon, a free wine happy hour, and coffee in the morning made an impression. The room was a tad on the small side,...

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Helpful?
Thank Dave S
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for staying with us and providing such useful feedback. Safe Travels, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

East Berlin, Pennsylvania
Reviewed 2 weeks ago

My husband and I stayed a Wednesday through Friday. We found the hotel to be very clean with rooms that are spacious for two people. It was an awesome 1/2 block walk to the Garden and the hotel staff could not have been any nicer. It was pretty chilly when we were there and we loved the sidewalk overhead heaters....

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Helpful?
1Thank YOURMMCGIRL
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for reaching out and sharing your experience with us. I'm happy to see you and your husband had a great stay. I hope you'll come back again. Best wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: $354 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
11 questions
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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have more HVAC noise”
Butterfly063, 25 Apr 2017 | Read review
“I changed from room 913 because it was next to the elevator ---to a much quieter room down the hall.”
FromNYto?, 15 Apr 2017 | Read review
“Ask for an upper floor as it looks out on the street”
angelabI5999KX, 5 Apr 2017 | Read review
“I chose a room away from the elevator, but noise was still a huge issue”
karmo, 30 Mar 2017 | Read review
“Upgraded double beds aren't much of an upgrade”
Jennnnabear, 15 Mar 2017 | Read review
5 of 5
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USD 245* /night
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Prices are for 1 room, 2 adults
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