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The Boston Common Hotel and Conference Center

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783 Reviews from our TripAdvisor Community

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Showing 640: English reviews
New York
Reviewed 29 February 2016

This hotel was a disaster. The photos they publish do not honestly showcase the poor condition of the rooms. The room I was given was filthy, had bedbugs, and smelled of marijuana. When I complained to the front desk they didn't seem to care and would not give me a refund. I made my booking through Priceline and asked Priceline...

7Thank mse24
central CT
Reviewed 16 February 2016 via mobile

Stayed twice in a month. Once as a couple and once booked two rooms as a family. Got a fantastic rate with groupon. Beds super comfy. The rooms need updating especially bathroom. Super helpful staff. Twice got a room seriously smokey. On my second visit brought a room spray. If entrenched smoke smell is a deal breaker don't book. But...

3Thank ufobeck
Hartford, CT
Reviewed 24 January 2016

An okay hotel for the price and you honestly cannot beat the location. Very friendly staff as well. The interior is quite outdated and the rooms are the size of a walk In closet, I've never seen anything like it, and no flat screen tv either. Just the old school ones from 1995. Bathroom was in a pretty poor shape....

Thank zchicsuniq
Reviewed 16 January 2016 via mobile

We stayed here due to appointments at an area hospital. This hotel is poorly maintained and in desperate need of a remodel. The location is good so it's too bad it's not well maintained. I would not choose to stay again and would prefer to pay more for better quality.

1Thank Mondon
Berlin, Germany
Reviewed 10 December 2015 via mobile

It gives what it promises, nothing more. But the location is great, in the middle of everything. Wi-fi is not working consistently at the floor, but they tell you that. Breakfast is in the mid-low average and this could be improved. Anyway...Boston is expensive, people!

Thank ale_tuz
Bengaluru, India
Reviewed 8 December 2015

My husband and I stayed at the Boston Common Hotel and Conference Center when we visited Boston during his Homecoming weekend. We mainly booked this cause most others were already booked. I think for this price there are much better options available. The breakfast was very mediocre and the rooms were fine, but not great.

Thank tanyal2448
London, United Kingdom
Reviewed 5 December 2015

The location is very good. We never used metro or buses, no need for that. However, the stuffs are not helpful or cheerful. I think the price is worth it.Because when I compare this hotel to others it is more inexpensive. So it could be a good choice for Boston but not best.

Thank laura b
Trier, Germany
Reviewed 1 December 2015 via mobile

I've stayed with my girlfriend. Our rooms floor and the bathroom wasn't clean, breakfast was very basic but the hotel is in a very good location. So in total I can say that I am not gonna stay again but it was an okay hotel considering their price.

1Thank DaniCortego
Reviewed 30 November 2015 via mobile

Very well located and reasonably priced. Good business center facilities and a decent breakfast. Breakfast was muffins, bagels, croissants, cereal and fruit, also with tea, coffee and juice. Great location. Only downside is the lack of wifi in the room, were on the 8th floor and barely could connect. Staff also not particularly friendly. But for the price compared with...

Thank Sammydee93
Wollongong, Australia
Reviewed 20 November 2015

Place was neat and tidy, clean and comfortable, great location with many shops and food places near by, bed was comfortable and there wasn't any noise to be heard. staff are friendly and helpful. Really enjoyed our stay here and would be more than happy to stay again.

Review collected in partnership with this hotel
Thank melmo78

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood


  • Free Internet
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Our Downtown Boston hotel is centrally located in the historic Back Bay neighborhood, nestled right in the middle of everything that brings you to Boston. A block from the famed boutiques of Newbury Street, shopping at The Prudential Center and Copley Square, or a short walk to the Swan Pond in Boston Gardens and The Boston Commons, our location can’t be beat. Boston’s trendy South End restaurants and Historic trails surround us, insuring to keep you busy during your stay. If your visit to our Copley Plaza hotel only allows for business, we have 64 non smoking guest rooms with complimentary Wi-Fi in all of our public spaces. We feature great meeting space for groups of 5 to 500. If you require additional event space, we are a short jaunt to The Hynes Convention Center. Please feel free to contact any member of our sales team to assist in setting up your next meeting or event. We look forward to welcoming you to Boston and our ideally located Back Bay hotel. Please let us know if there is anything we can do prior to your arrival to ensure your stay with us is a comfortable one. The Boston Common Hotel and Conference Center, one might say … a common Hotel with uncommon service! ... more   less 

Additional Information about The Boston Common Hotel and Conference Center

Address: 40 Trinity Pl, Boston, MA 02116-5006 (Formerly John Hancock Hotel and Conference Center)
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $216 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Boston Common Hotel and Conference Center 2*
Number of rooms: 64
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Also Known As:
John Hancock Hotel Boston
Hotel John Hancock
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the lower rate rooms”
JS-9860, 25 Apr 2017 | Read review
“Only come if in the middle of a season when you know the weather will be season appropriate.”
KarenG1964, 22 Apr 2017 | Read review
“8th floor has wifi”
GillianClan44, 19 Oct 2016 | Read review
“We had a room on the 7th floor with 2 windows”
Patsiegirl, 9 Oct 2016 | Read review
“ask for newly carpeted room if there should be one”
balletuws, 1 Oct 2016 | Read review
5 of 5