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Embassy Suites by Hilton Boston - at Logan Airport

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#58 of 82 Hotels in Boston
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Embassy Suites by Hilton Boston - at Logan Airport
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2,113 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
San Diego, California
Reviewed yesterday NEW

Friendly staff, clean room, free breakfast was great! Evening reception was perfect for watching football at the bar. Wifi worked perfect. Highly recommend staying here! The shuttle is super convenient for getting to and from the airport. And the hotel was only a short cheap uber ride to downtown.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tennillep2017
Chatham, United Kingdom
Reviewed 3 days ago NEW

I have chance to visit Boston as part of participation in Liver disease meeting and booked this hotel with airport pickup you can tell how the services level which was special and highly regarded with excellent service rooms very specious and excellent size with excellent foods. Metro within walking distance 5-7 minutes and 20 minutes to downtown city centre. Highly...

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Helpful?
Thank Mohamed Gibril S
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Mohamed Gibril S, It sounds like you were able to take full advantage of our convenient location and access all that Boston has to offer. I hope you meetings went well and we look forward to your next visit. Safe travels, James C

New Brunswick, New Jersey
Reviewed 3 days ago NEW

Good value. Good location. Great breakfast. Property could use a renovation. Close to airport and subway stops. Made to order omelettes were very good and mangers reception is a nice touch. Unfortunately, the state doesn't allow them give give free alcohol at the reception.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tom B
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Tom B, I hope you enjoyed the car show. Thank you for taking the time to share your experience at our hotel. We are glad that you enjoyed your stay. We do wish that we could provide the typical evening reception but unfortunately the law won't allow it. We look forward to welcoming you again. Safe travels, James C

Longview, TX, United States
Reviewed 3 days ago NEW

I work for a company based in New Hampshire and it's difficult to get evening flights back to small town Texas after work hours, so I often take an early morning flight home the next day. This property is PERFECT for that! So close to the airport - easy shuttle every 20 minutes. But I didn't hear the airplanes at...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mandi L
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Mandi L, We are glad that our convenient location and frequent shuttle service to Boston Logan airport works so well for your travel schedule. Thank you for taking the time to acknowledge our friendly staff. We look forward to welcoming you again. Safe travels, James C

Reviewed 3 days ago NEW

If you need to stay at or by Logan airport, this hotel is very good location. The hotel itself is getting a little worn and could use some upgrading including the rooms. The rooms are spacious with separate sitting rooms and bedrooms with a comfortable enough bed. Please note that since my previous stay there, they have upgraded the TVs...

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Helpful?
Thank Willyt962
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Willyt962, Thank you for taking the time to share your feedback, I appreciate your comments as they help us to fine tune our operation. We strive to continually improve the hotel the TV's being a recent upgrade and more improvements will be forthcoming this year. We look forward to welcoming you again. Safe travels, James C

New England
Reviewed 5 days ago NEWvia mobile

First I will say the employees are nice enough and friendly. The place is clean but worn. So here are the facts. Check in was fine, except the front desk could answer my question about the parking. Room was clean but a lot of patch work on the wall vinyl. My only real issue was breakfast. The food itself was...

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Helpful?
Thank Hawaiiantraveler66
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Thank you for staying at our property. We appreciate the time you have taken in providing feedback. Kindly accept my apologies for the shortcomings with breakfast during your stay. Please rest assured this is not at all standard. I will have my Director of Food & Beverage look into this encounter in order to avoid future inconveniences to our guests....

Boston, Massachusetts
Reviewed 6 days ago NEW

Stayed here for a night during a snowstorm. Definitely a welcome respite from the weather. The room was huge for just me, but I couldn't complain! Comfortable bed, clean bathroom/shower. A bit disappointed with the restaurant's dinner offerings and prices, but the steak was good. Definitely not easy on wallet. Complimentary breakfast made up for it though. Good breakfast selections....

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Helpful?
Thank Foodie_TravelAir
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Thank you for taking the time to write a review about the Embassy Suites by Hilton Boston at Logan. As you experienced, our property offers spacious two-room suites, in-room amenities such as microwave, fridge, mini kitchenette and flat screen TV's. I am thrilled that you enjoyed our complimentary cooked-to-order breakfast, it does have a great selection of cold and hot...

Boston, United States
Reviewed 1 week ago

The hoetl staff were frankly rude. There was no water pressure in the shower and the hotel refused to offer a late check-out. Not even 10 mins past the official check out time of 12 noon. There is a lack of customer service.

Review collected in partnership with Embassy Suites Hotels
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1Thank I7724HYjosephc
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Thank you for staying at our property. We appreciate the time you have taken in providing feedback. It is to my regret that we were not able to completely satisfy you during your recent visit. Kindly accept my apologies for the shortcomings with the water pressure in your suite. I would also like to apologize if you felt our team...

Boston, United States
Reviewed 1 week ago

We had to make a last minute reservation when the heat stopped working in our apartment during a recent cold spell. The woman on the phone when making the reservation was kind and empathetic, the attendants at the door helpful as we loaded up a cart with our bags and toys for our toddler, and the suite was just what...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank avivb2017
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Thank you so much for the great review. I do appreciate the good comments and I am pleased that your stay was satisfactory and I am glad that our spacious two-room suites; with microwave, fridge, sink and kitchenette in the living room, made for a comfortable stay for your family. We strive to be the "home away from home" for...

Reviewed 1 week ago

Hotel is very clean, staff was professional and courteous, and in great location from airport. The dinner snacks were great and I absolutely loved the complimentary breakfast. Definitely get an omelet, they are excellent and made just how you like it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D7610TFmonicas
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Thank you for taking the time to write a review about our property. I am glad that our convenient location right in the airport suited your needs. We are located just a short five-minute walk away from the subway T station in case our guests would like to explore Boston historic sites and restaurants. Our complimentary evening reception and cooked-to-order...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Address: 207 Porter Street, Boston, MA 02128-2213
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Price Range: $166 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites
Hotel Style:
#5 Green Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
#51 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston - at Logan Airport staff and other travellers.
29 questions
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Questions? Get answers from Embassy Suites by Hilton Boston - at Logan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best for value clinical close to metro with shuttle services, very quite rooms”
 of 5 bubbles mohamedgibrils, 17 Jan 2017 | Read review
“All rooms are excellent! Every room is a suite.”
 of 5 bubbles Alexandra_Brook, 11 Jan 2017 | Read review
“Ask for a city view on a high floor”
 of 5 bubbles cmhprh, 31 Dec 2016 | Read review
“Request a room close to elevator as it's a long walk to some rooms”
 of 5 bubbles 63JaniceAnn, 12 Dec 2016 | Read review
“Those on the 10th floor are the most expensive, but all are comfortable and well-appointed.”
 of 5 bubbles SpryWidow, 21 Oct 2016 | Read review
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