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Comfort Inn - Boston

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Traveller (66)
Room & Suite (107)
Dining (9)
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Overview
  • Excellent21%
  • Very good38%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“jfk umass”(8 reviews)
“shuttle service”(18 reviews)
“stop shop”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
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All reviewsjfk umassshuttle servicestop shopfree shuttlemorrissey blvdtrain stationbreakfast was deliciousfree breakfastthe hotel offersthe hotel is cleanstayed one nightyogurtpublic transportationinnsuber
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151 - 155 of 261 reviews
Reviewed 13 October 2015

First of all, I will say that my husband did not tell me about the mouse he saw in our room until days after we checked out beause he did not want me to "freak out" (Sophlovestravelling may have stayed in the same room as...More

Thank ticaji
Response from Andrea K, Manager at Comfort Inn - BostonResponded 16 October 2015

Ticaji, thank you for taking the time to share your review. We're glad to hear you had an overall enjoyable stay with us. We agree our rooms are quite clean and comfortable. And as you mentioned, our property also has a complimentary shuttle that take...More

Reviewed 11 October 2015 via mobile

I stayed here 2 nights ago and I am absolutely appalled at how rude the staff were! Specifically the driver of the curtesy courtier from jfk station. She abused us for where we were standing on the side walk (apparently waiting where we were told...More

3  Thank Sophlovestravelling
Response from Andrea K, Manager at Comfort Inn - BostonResponded 13 October 2015

Sophlovestravelling, thank you for sharing your experience with us. We apologize for all the challenges you faced during your stay. This is unacceptable and we will review your feedback with our Hotel Operations team to seek out an avenue for improvement for all the areas...More

Reviewed 11 October 2015

The receptionist was excellent. The room was adequate but the cleaning service was poor. There was no fitness center. The shuttle service was very good, got us to the sites we wanted to see. There were restaurants and chocolate shop near the motel.More

Thank jfry21717
Response from Andrea K, Manager at Comfort Inn - BostonResponded 13 October 2015

Jfry21717 thank you for your review! We're sorry to read that we failed to meet your expectations in our housekeeping department. We willl be sure to share your feedback with our management team. But its wonderful to hear that Krystal made such a positive impact...More

Reviewed 6 October 2015

My sister and I flew to Boston for a long weekend. Found this hotel on Expedia and really booked it because it was one of the hotels the tour group we were using picked up from. We were pleasantly surprised. The breakfast was good -...More

1  Thank scooter121
Response from Andrea K, Manager at Comfort Inn - BostonResponded 13 October 2015

Scooter 121, thank you so much for your great review. Your satisfaction is paramount to the success of our business, and we want to let you know that we value you and your patronage very much. This is the culture of service that we strive...More

Reviewed 6 October 2015 via mobile

Had selected this hotel based on location to airport. Was not informed of shuttle service and ended up with a $44 cab ride!!!! Staff at front desk were okay but not overly friendly, just lacking a bit of warmth and friendliness . All in all...More

Thank Birkie2
Response from Andrea K, Manager at Comfort Inn - BostonResponded 27 October 2015

Birkie 2, I appreciate you taking the time to review us concerning your stay at our hotel. I was very sorry to read that we failed to meet your expectations. I'm not sure why you were not informed of the complimentary shuttle service. We will...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
USD 166 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 166 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#25 Green Hotel in Boston
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (66)
Room & Suite (107)
Dining (9)
Amenities (17)
Questions & Answers
Ask a question
Cindy M
29 January 2018|
AnswerShow all 3 answers
Response from selinateo | Reviewed this property |
If you are the guest of the hotel, they will let you park for free during the duration of your stay but if you are to park & fly, yes there are several packages (3,7,14, 21 days) that you can check online for a great deal.
0
Votes
cromwell1943
11 September 2017|
AnswerShow all 2 answers
Response from behonest50 | Reviewed this property |
there is no charge at time of use BUT the hotel adfs a 9.95 fee to your bill for parking, shuttle service. you should clarify at checkin. they have you sign a paper agreeing to this charge so read it.
0
Votes
robertmjp1122
3 September 2017|
Answer
Response from Hunchat | Reviewed this property |
You have to call the hotel for the shuttle to pick you up after you get your bags. It may take a while depending on the time of day with traffic.
0
Votes
Room Tips
"Don't go here...."
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"Don't stay here until they finish the remodel. Call and ask BEFORE you book."
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"As to be on the side of the parking lot, not the T"
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"away from the main road."
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