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All reviewsjfk umassshuttle servicestop shopfree shuttlemorrissey blvdtrain stationbreakfast was deliciousfree breakfastthe hotel offersthe hotel is cleanstayed one nightyogurtpublic transportationinnsuber
This hotel is a updated hotel with horrible cleaning skills. The first room we went to smelled awful, the front desk staff agreed and we were moved. In the new room the bed skirt had a stain on it. On our way out we asked...More
Thank Kristy K
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 12 December 2017
Kristy K, thank you for taking the time to review our hotel. We appreciate and value all of our guest feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests....More
Convenient location right off 128 near entertainment and fine restaurants (La Scala) nearby. The rooms are clan and non-pretentious, and the dining area is clean and open with booths and tables. Good for the budget-conscious. Free chocolates at front desk, while they last. Independent restaurant...More
Thank GabeyBaby
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 12 December 2017
GabeyBaby, thank you for sharing your feedback. We are delighted to hear that you had an enjoyable stay at the Comfort Inn Randolph and will definitely pass your praises on to them. We hope you'll come back to stay with us too.
I stayed here with a friend overnight. My husband was at Tufts Medical Hospital overnight and we needed a place to stay. It had the most reasonable rates around! I would not recommend the shuttle unless you are coming from or going to the airport....More
Thank Sher3
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 4 November 2017
We're pleased to hear that we were able to accommodate you during your recent trip to Boston, Sher3. We're delighted to hear that our staff took the time to talk with you and provided you with exceptional service throughout your stay. We strive to create...More
It was October and had been looking for a reasonably priced hotel and I found this on Expedia.com. Though located out of central Boston, getting around was so easy with complimentary shuttle to the nearest red line T and even to the airport. That solves...More
Thank selinateo
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 1 November 2017
Selinateo, we're thrilled you had such a pleasant time with us. We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our convenient location. That's what we like to see. It's also wonderful our team took such good...More
Having stayed at a variety of hotels for work over the past 15 years, I feel that this hotel was just adequate when compared to the Residence Inn, which is my hotel of choice. I notified the hotel when I made the reservations that we...More
1 Thank Tcsar
Response from Andrea K, Assistant GM at Comfort Inn - BostonResponded 28 October 2017
Thank you for taking the time to share your comments with us, Tcsar. We are extremely disappointed to hear you were not impressed with your stay here. I am also very sorry to hear that you were disappointed and upset with our staff. I can...More
Response from selinateo | Reviewed this property |
If you are the guest of the hotel, they will let you park for free during the duration of your stay but if you are to park & fly, yes there are several packages (3,7,14, 21 days) that you can check online for a great deal.
Response from behonest50 | Reviewed this property |
there is no charge at time of use BUT the hotel adfs a 9.95 fee to your bill for parking, shuttle service. you should clarify at checkin. they have you sign a paper agreeing to this charge so read it.