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DoubleTree by Hilton Hotel Boston - Downtown

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#43 of 82 Hotels in Boston
Certificate of Excellence
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1,223 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
New York, NY, USA
1 review
Reviewed 2 days ago NEW

Stayed there last week while visiting from Nashville. The rooms were clean and comfortable. The front desk staff was friendly and helpful, and checked regularly to see if everything was OK and if I needed anything. They serve a good breakfast and I got excellent friendly and professional service from Cara the server. I will definitely stay there again the... More 

Helpful?
Thank viking1998
1 review
Reviewed 2 days ago NEW

As a consistent Diamond (the highest) elite member, I’ve been a highly loyal customer to Hilton and always choose to stay at Hilton properties wherever I go both for business or pleasure across the globe (US, Europe, Asia) in the past several years. Hilton has consistently delivered satisfactory services to me. However, my most recent stay at Doubletree By Hilton... More 

Helpful?
Thank sanitwong
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Mr. sanitwong I wanted to first thank you for staying with us during your most recent trip to the Boston and I would like to personally apologize for the unpleasant experience you encountered during your stay. I am very disappointed of failing on provide you with a warm welcome during your arrival neither a quality service at your Wisteria visit.... More 

Burlington, Vermont
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

We were up all night with rambunctious noise from the neighboring nightclub. The front desk was ambivalent about helping us at 2AM. I don't care to waste any more time writing this review. Fellow travelers: avoid this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank NewEnglandTraveler02
North Scituate, Rhode Island
1 review
Reviewed 3 days ago NEW

I had to have surgery at Tufts Hospital and was over 75 miles from home. The hotel made it very convenient for my husband to be able to stay with me without travelling back and forth. Being right next to Tufts made the accessibility extremely easy for everyone. Our situation could not have worked out better! The hotel staff knew... More 

Helpful?
Thank oceanstatelsp
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEW

My first stay at this Doubletree. Everything was as expected, clean, comfortable, convenient to John Hancock Building. Also within walking distance to shopping and history tours. Only 5 minutes from Boston Commons, which made for a nice leisurely walk between meetings.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 414brents
Jupiter, Florida, United States
1 review
Reviewed 4 days ago NEW

The Boston Experience at Double Tree was very pleasant, from the moment we arrived to our departure. Our stay was only one evening but it was made very comfortable by the staff. I highly recommend Hilton and the Double Tree brand.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 397tomasf
1 review
Reviewed 4 days ago NEW

Hilton brand is always awesome! I was able to select my own rooms using digital check in before arrival, so I chose two adjacent rooms for my family. When we arrived, we were welcomed with cookies and bottle water. As Gold member I got free buffet breakfast. They offered juice and hot coffee as well. The lady who cleans the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank An S
1 review
Reviewed 5 days ago NEW

Loved the hotel and the location was fantastic but the customer service is what differentiates this hotel from others. Close to Chinatown and half a block from the theater district. Easily accessible from the T and the Silver Bus line. Will stay here again and again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank T7821BFrichardd
Level Contributor
110 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

We stayed here while in town for business at Tufts Medical Center - which is a 30 second walk from the hotel. The hotel also offers short walks to some great restaurants and is another 30 second walk to the Orange T-line. Staff was very friendly as well!

Helpful?
Thank Peter M
Reykjavik, Iceland
1 review
Reviewed 1 week ago

We stayed for almost a week and every day was perfect. When we arrived late and tired we met Sumant at the front desk. He was so kind, helpful and generous and really made our day as the next days all the kind people at the hotel did. We had some parcels from Amazon sent to the hotel and met... More 

Helpful?
Thank helpal2016

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111-1519
Region: United States > Massachusetts > Boston > Downtown
Price Range: $150 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, HotelsforEveryone, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your DoubleTree by Hilton Hotel Boston - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#30 Business Hotel in Boston
#38 Family Hotel in Boston
#40 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston - Downtown staff and other travellers.
27 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are roomy, very clean and comfortable.”
 of 5 bubbles oceanstatelsp, 29 Nov 2016 | Read review
“High rooms are quieter.”
 of 5 bubbles 681seand, 21 Nov 2016 | Read review
“Have stayed here many times and really haven't had a bad location of a room. However, ask TOURIYA and she can help you with that!”
 of 5 bubbles markcR3664CC, 3 Nov 2016 | Read review
“Non Hospital Side probably best”
 of 5 bubbles simonw739, 1 Nov 2016 | Read review
“Room 247 has absolutely NO view, but it is very quiet. No ambulance siren noise. No street noise.”
 of 5 bubbles PhilViking, 1 Nov 2016 | Read review
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