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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Staff required to regularly wash hands
Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Faneuil Hall Boston
Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#39 of 100 in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Vibrant and Alive! Stay in the heart of one of America’s most celebrated cities and let Hyatt Centric Faneuil Hall Boston provide an uncomplicated travel experience for you, the modern-day explorer. Discover all that Boston offers from our central Downtown location. Your just steps away from historical landmarks, neighborhoods and major businesses including the Financial District, Freedom Trail, Post Office Square, Government Center, Faneuil Hall, Beacon Hill, Seaport, North End and the Theatre District.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Taxi service
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
333Restaurantswithin 0.5 km
118Attractionswithin 0.5 km
Contact
54-68 Devonshire St, Boston, MA 02109-3612
Getting there
StateBoston T1 min
Government CenterBoston T3 min
Rental CarsSee all Boston car hire
353Reviews7Q+A27Room tips
Reviews
Traveller rating
- 224
- 64
- 33
- 15
- 17
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Most Recent
First and foremost, the staff made my stay at this hotel very enjoyable. They helped me enthusiastically with things I needed help with. The decor and rooms were impeccable. Overall, I will highly recommend this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Travelled
Value
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Location
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Helpful
Was my first trip to Boston. City was great. Hotel was in a great location but rooms were very small. Bathroom was not fully cleaned. The shower would run for 5 mins after you took a shower. Restaurant was not open during our stay
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
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Helpful
Great hotel, clean, and super friendly staff. Love the on-site restaurant/bar. The location was perfect as it was in the center of the city, so it was possible to walk everywhere. None of the staff were ever to busy to find a solution for any problems I may have had.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Peter McNamee, General Manager at Hyatt Centric Faneuil Hall Boston
Responded 3 days ago
Thank you for staying with us and for taking time to post a review. We hope to welcome you back to downtown Boston very soon!
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This was our first trip to Boston and we counted on the reviews of other travelers to make a decision. We made the RIGHT one. The staff was amazing. Others commented on the size of the King BR but it wasn't a problem for us. The room was well lit, clean, and met our needs for 6 nights. The location is perfect for sightseeing and enjoying the city.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Peter McNamee, General Manager at Hyatt Centric Faneuil Hall Boston
Responded 3 days ago
Our team appreciates our guests and we are so honored you felt you made the right choice! We look forward to your next visit!
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Hotel staff was incredible, rooms are small but clean, comfortable and well appointed. Location is ideal for walking around the historic sites and catching the T to other locations. Excellent restaurant attached to the hotel as well as a lot of choices nearby.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
+1
Our room (corner room) literally looked out on Faneuil Hall. The front desk staff, specifically Thomas Giannino, and Sulaka were extremely helpful and accommodating. The housekeepers were efficient and kind. Good location for walking with restaurants and shops nearby. In fact, I was surprised at how close many sites were within walking distance.
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Date of stay: May 2022Trip type: Travelled
Room Tip: They have valet service and a nice little cafe on the first floor.
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Helpful
I read the reviews that the rooms being small but I was shocked. They are cruise ship small rooms. The shower was behind the entrance door, not even in a bathroom. It was marginal for one person, but two people would be awful. There are much better hotels in Boston. The hotel is clean and very well located. Staff is average, often times not opening their lobby coffee bar on the scheduled time. Go across the street and up the alley and visit Tatte. The best coffee and pastries or across the street from Tatte is Starbucks.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Peter McNamee, General Manager at Hyatt Centric Faneuil Hall Boston
Responded 3 days ago
We do apologize that we did not meet your expectations for your recent stay. We have corrected the problem with the Coffee Bar opening on time, and we do hope you will return.
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We had a wonderful experience at this hotel! So many reviews referencing the smaller rooms had me worried, but this wasn’t my experience at all… -The staff, especially Carleesa, was amazing. It was my birthday, and Carleesa worked with my fiancé to surprise me with whiskey, champagne, chocolates and other goodies waiting on my bed. She and the hotel were thoughtful and generous. -For couples, the rooms aren’t even small! We had the Deluxe King and found the room perfect size, with a comfortable bed, plenty of space to walk around, and a shower with strong water pressure and unlimited hot water. The TV was huge, and there were plenty of outlets. The room had everything we could ask for, from bathrobes to a Keurig. -The location is great! Faneuil Hall is just a block away and it’s a short stroll to the North End. I doubt you’d even have to take an Uber anywhere if you stay here. The only downsides were the restaurant was not open during my stay, and the cafe was expensive, with unreliable hours. But walk across the street and there is a Dunkin Donuts and Starbucks, so problem solved. If you’re staying in Boston for a week, I’d probably recommend a different hotel with bigger rooms. But for a single or couple staying 2-3 nights, this has to be one of the better Boston options options, and I’ll definitely be back.…
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Get the deluxe king
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Helpful
We booked the Hyatt Centric Faneuil Hall in Boston for 2 nights. I will say that this location was perfect. We were able to walk everywhere that we wanted to and it wasn't in a sketchy area. The hotel offers valet parking but there are also many options for parking around the area. Lots of places to grab food and close to so many sites, it was easy to get places by foot. We checked into the hotel later in the day and I was pleased to see that the people working at the front desk were wearing their masks. The rooms don't have refrigerators but you can request that one be sent up to your room. Since I knew that we were planning on picking up food to bring home, I made sure to ask for one. When we got up to the room, I saw that it was a lot smaller than I had thought. While the room itself was clean, we found a couple of hairs in the shower which was pretty gross. When the refrigerator was dropped off, the person who brought it up had to plug it in. We were all wearing our masks so you would think that they would put theirs on out of courtesy but they did not. I also think that the TV was a bit outdated...usually hotels offer streaming services (to log into) but this TV offered only a select amount of channels on cable. Also note that there is no door separating the shower and the rest of the room (for privacy). I also found that there is very little room to sit besides the bed because the room was so small. The next morning, we noticed that there was some type of liquid in the elevator and when we came back later in the day, it was still not cleaned. The bar and restaurant was also closed at the time of our trip. While there are definitely setbacks to this hotel, the location is really it's strong point. If you could get over small, outdated rooms and would rather focus on location, then I'd say this is a good hotel for you. However, if you plan on spending a lot of time in your hotel, there may be others with more space to do so!…
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
The location could not be better. Less than a 10 minute walk to the North End for dinner and then walking distance to the Boston Common and Gardens. Amazing staff and service. Hotel was clean and up to date. The bathroom was spacious and the bed super comfortable.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Peter McNamee, General Manager at Hyatt Centric Faneuil Hall Boston
Responded 3 days ago
Thank you so much for being our guest, and for your great review!
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PRICE RANGE
USD 325 - USD 500 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
163
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Claim Your Listing Frequently Asked Questions about Hyatt Centric Faneuil Hall Boston
Which popular attractions are close to Hyatt Centric Faneuil Hall Boston?
Nearby attractions include Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.2 km), Cashunt Boston - Private Games (0.3 km), and Boston Crawling (0.3 km).
What are some of the property amenities at Hyatt Centric Faneuil Hall Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Centric Faneuil Hall Boston?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Centric Faneuil Hall Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Centric Faneuil Hall Boston?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hyatt Centric Faneuil Hall Boston?
Conveniently located restaurants include Sam LaGrassa's, Bostonia Public House, and Mooo Restaurant.
Are there opportunities to exercise at Hyatt Centric Faneuil Hall Boston?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Centric Faneuil Hall Boston located near the city centre?
Yes, it is 0.1 km away from the centre of Boston.
Are any cleaning services offered at Hyatt Centric Faneuil Hall Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Faneuil Hall Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Faneuil Hall Boston offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.