Hyatt Centric Faneuil Hall Boston
229 reviews
#17 of 95 Hotels in Boston
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54-68 Devonshire St, Boston, MA 02109-3612
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Expedia.comUSD 231
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About
#17 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Vibrant and Alive! Stay in the heart of one of America’s most celebrated cities and let Hyatt Centric Faneuil Hall Boston provide an uncomplicated travel experience for you, the modern-day explorer. Discover all that Boston offers from our central Downtown location. Your just steps away from historical landmarks, neighborhoods and major businesses including the Financial District, Freedom Trail, Post Office Square, Government Center, Faneuil Hall, Beacon Hill, Seaport, North End and the Theatre District.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
349Restaurantswithin 0.5 km
113Attractionswithin 0.5 km
Contact
54-68 Devonshire St, Boston, MA 02109-3612
Getting there
StateBoston T1 min
Government CenterBoston T3 min
229Reviews6Q+A11Room tips
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Popular mentions
the rooms were tiny. Any hotel, but particularly one in the Boston business district, has to have a desk in every room to accommodate business needs. The rooms at the Hyatt Centric, however, don't. And for me that's a deal-breaker.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Shawn Cioto, Owner at Hyatt Centric Faneuil Hall Boston
Responded 1 week ago
DCPhotog21, Thank you for your feedback! Although the rooms are small, they were designed to be highly efficient. I can understand our portable desk is less traditional and not ideal for someone who is looking to spread out. I'm sorry that our hotel didn't fit your travel needs during your recent visit to Boston. Regards, Shawn C. General Manager
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We arrived for a long weekend (Thursday - Monday), on Easter weekend. We wanted to get away from NY but during COVID traveling is not the easiest. Boston being only 4 hours away was an easy getaway. Our stay was absolutely fantastic. The hotel is a great location, close to all, clean, and most importantly the staff is absolutely amazing! Hotel - We originally were going to book through expedia, as it was $20 less per night. We called Hyatt and they matched expedia's pricing and gave us an additional 20% off! We were already starting off on the right foot with Hyatt! The hotel itself is super clean, and central to EVERYTHING. You can walk pretty much anywhere you need to go during your stay. About a half mile from the seaport district, a quick walk to the north end where you can visit Little Italy etc. Very close to many historic sites as well as the beginning of the freedom trail. You can walk to Duck Tours (highly recommended), Trolleys, Whale watching, Ghost tours etc. The restaurant in the hotel is closed, which kind of bummed us on a freezing cold night. But not to worry, the hotel lobby is open and usable. There are tables and seating available so we grabbed bottle of wine and ordered sushi on DoorDash and dined at the hotel. We played card games at the table and had a nice night in, and we were able to stay warm. The hotel was what you'd expect from a Hyatt, and the location could not be better. The Staff - All very friendly, and accommodating. They are not cleaning rooms daily due to COVID and keeping exposure to a minimum. But the staff was very helpful in getting us all the essentials needed daily, such as towels. All staff members were courteous and always greeted us nicely with smiles we could see through the masks! All seems like a normal Hyatt stay at this point. Then came the WOW factor - Laura and Lauren truly exceeded our expectations not once, not twice, but every single day! These two wonderful ladies are a true asset to the Hyatt Team. They were always there to offer advice on where to eat, where to go out, what tours to do, how to get SOX tickets (with 12% capacity at Fenway, which by the way we obtained at a good price thanks to their help), literally anything we needed. They were always available to help us with whatever questions we had. We often found ourselves asking them a question, receiving our answer, and then spending another 15 minutes or more just talking with them about anything or sometimes nothing, like they were our friends. This truly pushed our experience over the top! Lauren was also extremely helpful in a parking garage mess we got ourselves in to after I lost my parking ticket less than an hour into my stay. My girlfrined was emailing Lauren before our trip to help her out with surprising me for my birthday. I walked in to a room decorated with balloons and a sign, as well as some Sam Adams Boston Lager to start the trip off right! COVID in Boston - We never had a second of feeling unsafe. Rules are in place but everywhere you go you never hear "put your mask on" or any other true enforcement of policies. At first this may seem scary, but as we continued our stay we quickly learned the enforcement was not overly necessary because everyone just follows the rules. There is no friction between businesses and guests because the people of Boston are just doing the right thing at all times! When we brought this up to local people, most had similar responses, "Boston is in this together and we just want to get out of it together". This was particularly easing on our minds as New Yorkers. In NY it seems people have to be forced to do the right thing, and in Boston people just want to do the right thing. Overall our experience was great and we will be visiting Boston again. But I must say it is due to the hospitality of Laura and Lauren that we would absolutely chose this Hotel over and over and over again.…
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Date of stay: April 2021
Location
Cleanliness
Service
Helpful
Response from Shawn Cioto, Owner at Hyatt Centric Faneuil Hall Boston
Responded 1 week ago
B7777CQjeffh, Thank you very much for you 5 Star review! I was happy to hear that your birthday trip to Boston was a success and that you enjoyed the hotel, services and staff! Lauren and Laura are integral members here at the hotel and we're lucky to have them as part of the TEAM! We look forward to being your hotel of choice in the future when visiting Boston! Regards, Shawn C. General Manager
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This hotel was located in a great spot to explore Boston. It's very close to Faneuil Hall and the Freedom Trail. It was also a short walk to the North End for Italian food and pastries. A slightly longer walk to Boston Commons and Beacon Hill. We parked in the nearby Pi Alley parking garage. You can get a reduced rate through the hotel or by purchasing from advance on the garage's website. The hotel was nice and new and clean. The rooms have a very modern look. One thing we did not like was the sliding barn style door to the bathroom. I am seeing this more often in hotels as a space saver. However, these doors usually do not create a great seal around the door so no sound proofing. The absence of a fan in the bathroom did not help either. The bathroom door in our room also appeared to be installed incorrectly leading to a large 1 inch gap between the wall and door. It was easy to see right into the bathroom and the placement of a large mirror over the sink and a clear glass shower enclosure left no where to hide and made the whole situation very uncomfortable. We only stayed for one night so it was manageable but anything longer would not have worked as we were travelling with teenaged children.…
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Shawn Cioto, Owner at Hyatt Centric Faneuil Hall Boston
Responded 1 week ago
TLMC2014, Thank you for your 4 Star review and candid feedback. I was happy to read that you enjoyed the hotels location and got to explore all that Boston has to offer. As for the bathroom door, I can appreciate that you were expected a more traditional door and the need for more privacy. While our hotel rooms are smaller than most, we had to get creative with some of the designs, I'm sorry this didn't meet your needs. Regards, Shawn C. General Manager
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We had a great stay with our 6 month old son. Laura Butler, director of housekeeping, really went above and beyond to accommodate us. It was our first stay in a hotel with our infant son and it went much more smoothly because of Laura.
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Shawn Cioto, Owner at Hyatt Centric Faneuil Hall Boston
Responded 3 weeks ago
rachelmK6415RS, Thank you for your 5 Star review! I was very happy to read that Laura took such great care of you and made your stay enjoyable! We look forward to welcoming you back again soon. Shawn C. General Manager
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The hotel was very nice, located smack in the middle of downtown.. Plan ahead if you're not familiar with the area, traffic is very tricky. Within walking distance to shopping, lots of restaurants, and beautiful historic features..
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Shawn Cioto, Owner at Hyatt Centric Faneuil Hall Boston
Responded 3 weeks ago
yesimendez179, Thank you so much for the review! I was happy to read that you enjoyed the hotel and it's great location! We look forward to welcoming you back again soon, Shawn C. General Manager
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PRICE RANGE
USD 147 - USD 534 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
163
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Claim Your Listing Frequently Asked Questions about Hyatt Centric Faneuil Hall Boston
Which popular attractions are close to Hyatt Centric Faneuil Hall Boston?
Nearby attractions include Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.2 km), Cashunt Boston - Private Games (0.3 km), and Boston Crawling (0.3 km).
What are some of the property amenities at Hyatt Centric Faneuil Hall Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Centric Faneuil Hall Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Faneuil Hall Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Centric Faneuil Hall Boston?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Centric Faneuil Hall Boston?
Conveniently located restaurants include Sam LaGrassa's, Bostonia Public House, and Yvonne's.
Are there opportunities to exercise at Hyatt Centric Faneuil Hall Boston?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Centric Faneuil Hall Boston located near the city centre?
Yes, it is 0.1 km away from the centre of Boston.
Are any cleaning services offered at Hyatt Centric Faneuil Hall Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Faneuil Hall Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Faneuil Hall Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.