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Traveller (592)
360
Panoramas (12)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Boston
Updated 23/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 100 in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Immersed in the music, fashion and art galleries of the downtown district, W Boston is a stylish, modern hotel with boutique hotel rooms. Located near the Theatre District, our Boston, MA hotel is near Fenway Park, New England Aquarium and Chinatown. Signature amenities include a state-of-the-art fitness center, a lounge and a full-service restaurant.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid wifi
Restaurant
Breakfast available
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
184Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
2185Reviews26Q+A100Room tips
Traveller rating
  • 1,275
  • 516
  • 213
  • 100
  • 83
Time of year
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Popular mentions
Gov617 wrote a review 1 May
Boston, Massachusetts1 contribution
Let me start off with saying most of the staff here is next to amazing. Especially front desk and the Valet Team.. Top Notch. I’m literally taking away 2 stars because of one person. Francois Guthrie (spelling could be wrong) the night manager is a bad human. Very disrespectful and not “w” quality at all. I thought maybe my situation was isolated, but quickly learned it was a issue with most of my crew that stayed here this past couple weeks. I personally will not be returning to spend anymore money here for simple fact that this guy is just a bad person. I have never ever been yelled at by any staff member at any hotel… ever. I think maybe because I was dressed “urban” as he and one of his security personnel told me 🤔 But I feel this is playing on a dangerous line . Higher end properties should hire people that know how to deal with its population, which can look many different ways, and management, especially a “general manager” should have people skills. Francois has none. I don’t feel the need to go totally into this long ordeal, but I’m definitely disappointed Marriott brand would condone this behavior.
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Date of stay: May 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 3 weeks ago
Hello gov617, Thank you for choosing us and taking the time to leave a review. Please accept our apologies for being inattentive to your needs and for the unsatisfactory service you received from one of our Talent. We have shared your concerns with the appropriate individuals to ensure this does not happen again. On a positive note, it is great to know how our devoted Talent played a part in making your stay pleasant. We appreciate your patience and hope you will give us another occasion to provide the amplified experience for which we are known. Matt Tomkewicz Insider
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Nikki T wrote a review Apr 2022
1 contribution
Thanks to the amazing service and assistance provided by Joe R, my stay in Boston was most memorable with his tips and advices and hospitality. He is truly one of the best, my go-to for Whatever/Whenever.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 2 Apr 2022
Hello 846nikkit, We want to thank you for choosing W Boston and for taking a moment to share your experience with other travelers. Your perfect rating brought a smile to all of our faces. We are thrilled to know that you had the best experience at our hotel. We take great pride in offering thoughtful, genuine service. Thank you for mentioning Joe by name and how he made your stay even more memorable. It was a pleasure hosting your visit, and we look forward to many more. Matt Tomkewicz Insider
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Chris K wrote a review Mar 2022
New York City, New York13 contributions4 helpful votes
We have visited Boston many times and have stayed at various hotels, I have to say this is one of the worst. The only positive is that the beds were comfortable. However, the hotel was extremely noisy with a night club environment in the lobby. In addition I could clearly hear my neighbors through the adjoining door. The music in the lobby continued well after 11 PM and I could hear the pounding of the bass even from the 14th floor. I think the hotel is a lot of hype but no real substance. The fixtures are poor the materials are subpar and the vibe is bordering on icky. I would not stay here again.
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Date of stay: March 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 13 Mar 2022
Hello chriskNYC, Thank you for taking the time to leave a review. We are genuinely sorry for the disturbance caused due to the noise issues you experienced. Our Welcome Desk is available 24/7, and we are always ready and willing to help make you as comfortable as possible. Furthermore, we regret not meeting your expectations with the upkeep of our property. We are always looking for ways to improve, and we take every comment into consideration as we plan changes throughout our hotel. On a positive note, we are glad to know you were pleased with our relaxing beds. We are grateful for your feedback and hope you will give us another chance to provide you with the quality stay you deserve. Matt Tomkewicz Insider
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Beorganic wrote a review Mar 2022
16 contributions1 helpful vote
Went on a quick trip to Boston Not the best time of year if you do not like snow and cold The hotel is very conveniently located Close yo china town and little Italy The hotel bar is busy and very entertaining with DJs and good vibe B’fast was pleasant and very good Great waiting staff ( Venezuelan waiter was cool and friendly) Rooms were excellent and very clean Security is good on premises Will surely re visit and will be my to go Hotel in Boston
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Date of stay: March 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 5 Mar 2022
Hello Beorganic, Thank you for reviewing your stay at W Boston. It is great to know you loved our supreme location and the delicious breakfast we serve, in addition to our limitless hospitality. We are also glad to read you enjoyed your time at W Lounge and that you were pleased with our refreshing accommodations. We appreciate knowing we will be your home away from home, and we look forward to your next visit. Matt Tomkewicz Insider
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Kate M wrote a review Feb 2022
Tuckahoe, New York10 contributions12 helpful votes
I am giving some stars because the people who worked at the door, and front desk were really great. A big problem is there is only one elevator for guests so you have to sometimes wait 15 mins to get to and from your room. Also I had drinks at the hotel bar and was also charged for someone else's drinks. Although I contacted the hotel a few times over a week ago, I have yet to get any response.
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Date of stay: February 2022
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Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 15 Feb 2022
Dear Kate M, Thank you for choosing our hotel and leaving your comments. We would like to extend our apologies that you experienced longer than usual wait times for our lift. Only having one lift can cause delays, especially during peak times of the day, and we are very grateful for your patience. We also understand the frustration you must have felt due to any unauthorized charges made to your card and regret if we missed reaching out with a resolution. We are already reviewing this with the appropriate individuals, and we appreciate your understanding. In the meantime, if there is anything, please do not hesitate to contact me at matthew.tomkewicz@marriott.com. Matt Tomkewicz Insider
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PRICE RANGE
USD 386 - USD 549 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w boston hotel boston
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
238
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Frequently Asked Questions about W Boston
Which popular attractions are close to W Boston?
Nearby attractions include Shear Madness (0.1 km), Boston Opera House (0.4 km), and Trapology Boston (0.3 km).
What are some of the property amenities at W Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at W Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Boston?
Yes, valet parking is available to guests.
What are some restaurants close to W Boston?
Conveniently located restaurants include Mike & Patty's, Ostra, and The Q Restaurant.
Are there opportunities to exercise at W Boston?
Yes, guests have access to a fitness centre during their stay.
Is W Boston located near the city centre?
Yes, it is 0.9 km away from the centre of Boston.
Are any cleaning services offered at W Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.