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Holiday Inn Express Hotel & Suites Boston Garden

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Traveller (146)
Room & Suite (92)
Dining (3)
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Overview
  • Excellent26%
  • Very good40%
  • Average20%
  • Poor8%
  • Terrible6%
Travellers talk about
“td garden”(136 reviews)
“hi express”(11 reviews)
“the north end”(45 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Boston Garden
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (550)
There are newer reviews for Holiday Inn Express Hotel & Suites Boston Garden
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All reviewstd gardenhi expressthe north endceltics gamegreat locationslow elevatorvalet parkingthe breakfast areaservice elevatorquincy marketan older buildingfree breakfastfreedom trailshort walkfront desk staffwithin walking distanceyogurt
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101 - 105 of 514 reviews
Reviewed 18 July 2016 via mobile

This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it...More

Thank Susan C
Reviewed 15 July 2016 via mobile

Location is super convenient to Boston Garden and other sites. Bed was pretty comfortable as were the pillows. But the property inside is borderline shabby. Stains on the carpets and drapes in spots. A/C that just doesn't cool the room down. Otherwise room and bathroom...More

Thank Patrick F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 30 July 2016

Dear Patrick F, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize for...More

Reviewed 8 July 2016 via mobile

Hotel is in a convenient location next to the north station subway stop. We found it easy to get around using that stop. The hotel staff was very friendly, courteous and quite helpful. The hotel is looking pretty tired and the surrounding area is rundown....More

Thank Ron M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 24 July 2016

Dear Ron M, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement on our location and for the excellent service rendered by staff. On the other hand, we’re sorry for the...More

Reviewed 3 July 2016 via mobile

When the taxi turned into the street to drop us off my first thought was 'surely this isn't the hotel'. It looks awful from the outside and the seedy looking bar directly across the street doesn't help. But on going inside the staff on reception...More

Thank MarkJManchester
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 19 July 2016

Dear MarkJManchester, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff, our room, breakfast, and the convenience of our location. However, I was concerned...More

Reviewed 17 June 2016

Service, staff and rooms! The welcome of the staff was amazing. We arrived, very tired after a nightmare journey in the city centre, with heavy traffic and driving around the city as our GPS could not bring us to the right place. The hotel offers...More

Thank Iaia82
Response from GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 1 July 2016

Hello and thank you for your review! We are so glad to read that you had a great stay with us! I will be sure to share your review with the entire team as a job well done! We hope to see you next time...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 222 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 222 - USD 508 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (146)
Room & Suite (92)
Dining (3)
Questions & Answers
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nasmith820
5 January 2018|
AnswerShow all 8 answers
Response from locokirky | Reviewed this property |
Never had a problem with that very well maintained hotel would recommend to anyone
1
Vote
Cidymom
11 December 2017|
AnswerShow all 2 answers
Response from GMJamieGleason | Property representative |
Hi Cidymom, Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting... More
0
Votes
Cidymom
7 December 2017|
AnswerShow all 4 answers
Response from hilarymcmenamin | Reviewed this property |
Hilary here sorry I reported on another hotel, regards the Holiday Inn in Boston, it was in August when I was there, I did not notice any renovations going on at hotel.
0
Votes
Room Tips
"Request a room away from the street."
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"Room 209 was quiet and spacious but no view (if that's important for you)"
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"I was on a tour bus of 45 no one complained about their room."
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"We had requested an early check in which was honoured."
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