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Fairmont Copley Plaza, Boston

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#23 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,727 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,554: English reviews
Chatham
Reviewed 5 September 2015

Stayed at Fairmont Copley for 6 nights with teenage daughter to explore Boston and surrounding area. Hotel was magnificent and well located. Easy access to Boston Common within walking distance, local shopping on Newbury and subway in Copley Square. As two women we felt very safe in the area walking at night. We took the shuttle to and from from...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank L6332NWlorim
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for your post! We are very pleased to read your review as it highlights so many positive aspects of the Fairmont Copley Plaza. I'm delighted to hear that you and your daughter enjoyed a "splendid" recent stay with us, from your time spent in the Gold lounge to enjoying the many nearby attractions that our central location offers,...

Whickham Tyne and Wear
Reviewed 4 September 2015

As part of a five week holiday in the USA we selected this hotel because of ts superb location.Lets start with the positives The location is superb and Boston is an excellent place to visit, We hope to return. The doormen and service staff were very good and obviously well trained and the bed was comforatble.. The smallish size of...

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2Thank WAG1940
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your experience with us here on TripAdvisor. As you personally experienced, our greatest assets are our colleagues who genuinely care about each guest and are sincere in their delivery of engaging service. While I’m thrilled that you enjoyed our central location in the heart of Back Bay, I'm disappointed to hear that you were not...

Columbia, South Carolina
Reviewed 2 September 2015

We were so pleased when the Logan airport bus dropped us at Copley Square and there stood the Fairmont with it's red awnings. The hotel is very old and main floor is elegant with beautiful marble floors and inviting seating areas. The hotel dog sleeps on his bed in the main lobby. The Oak restaurant is great for breakfast and...

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Helpful?
1Thank Judith54184
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

It was great having you with us at the Fairmont Copley Plaza hotel, your comments are gratefully received. As you personally experienced, our greatest assets are Catie and our colleagues who genuinely care about each guest and are sincere in their delivery of engaging service. We look forward to seeing you return soon. Warm Regards, Laura Quatrain Guest Relations Manager...

Dorchester, United Kingdom
Reviewed 2 September 2015 via mobile

This is a brilliant independent cinema that offers fantastic value for money! It really knocks spots off the local Odeon that is 2/3 times the price. The staff at The Plaza are far superior too! If you are visiting or a local this us the cinema for you and yours!

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Thank Richjen15
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank your for sharing your experience at the Fairmont Copley Plaza on Trip Advisor - We pride ourselves on delivering a one of a kind experience in the city of Boston. I'm so glad you got to experience that and so much more. I hope we will have the privilege of welcoming you back again in the future. Warm Regards,...

Durham, United Kingdom
Reviewed 2 September 2015

Last minute hotel change, we were welcomed by very friendly staff and were given a room upgrade. The room was very tidy, clean and adequate size for the two of us. We would have preferred a room facing Copley Plaza but we're happy just to get a room. We had tried booking direct but we're told it was fully booked....

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1Thank simonbill1
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the trip advisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. We’re so pleased that you decided to try the Fairmont Copley Plaza for your visit to Boston. Our friendly staff enjoyed getting to know you and being of service. I would certainly recommend staying...

New Haven, Connecticut
Reviewed 1 September 2015

The hotel is gorgeous! Its elegant and classy without being ostentatious. The staff are friendly and professional and room service was prompt and the food was good. The dogs in the lobby make it feel like home.....

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1Thank Gigs2007
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that our historic landmark on Copley Square and our engaging colleagues made your experience more enjoyable. I appreciate your feedback of our In Room Dining service and quality, they certainly are dedicated to providing an...

Abu Dhabi, United Arab Emirates
Reviewed 1 September 2015

I stayed for 3 nights at the Fairmont as part of a business trip and was booked together with a small group of colleagues as our Boston-based office is nearby. The building itself is stunning and I loved the resident dogs. Because it caters to a lot of conventions and groups, the service is less personal, but perfectly efficient. (For...

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1Thank Laurel B
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for your recent assessment of our hotel on TripAdvisor. While I am pleased to see that you enjoyed meeting our resident canine ambassadors, and spent some time in our Oak Long Bar + Kitchen restaurant, I'm sorry to hear the level service and the hotel accommodations provided did not meet your expectations. I greatly appreciate your comments about...

Manchester
Reviewed 31 August 2015 via mobile

Stayed in this classy hotel for 4 nights in August. It's location in the Back Bay area is perfect. It is close to many of the places you will want to see like Newbury St for upmarket shops and cool restaurants , Trinity church, Boston Common. It's also very close to the railway and subway station where you can easily...

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Thank Louise J
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback with us here on TripAdvisor - We greatly appreciate your assessment of your experience at our hotel. While I'm pleased that you admired our phenomenal location on Copley Square, and many nearby attractions, I am sorry to hear that your assigned guest room and visit to our Oak Long Bark & Kitchen restaurant did...

Oslo, Norway
Reviewed 28 August 2015

The people working at this hotel is so nice. With 2 or 4 kids - no problem. Perfect location and excellent service. Easy access to to all transportation. We enjoyed our stay and would highly recommend this hotel. Thanks.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Nivedano
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that our colleagues made your family visit to Boston an enjoyable experience. We appreciate your loyalty and look forward to welcoming you back again soon, and often! Warm regards, Laura Quatrain Guest Relations Manager laura.quatrain@fairmont.com

Northfield, New Jersey
Reviewed 28 August 2015

The Fairmont was absolutely gorgeous, the staff went out of their way to assist us. In a weekend stay the staff knew our names and were all eager to assist our every need.The rooms were clean, comfortable and easily accessible.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Frank R
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the trip advisor community - we greatly appreciate your assessment of your experience at Fairmont Copley Plaza. I am very happy that your stay with us left such a positive impression. We hope you will join us again - and soon! Warm regards, Laura Quatrain Guest Relations Manager laura.quatrain@fairmont.com

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $269 - $883 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Cheap Tickets, Fairmont Hotels and Jetsetter so you can book your Fairmont Copley Plaza, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Business Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the rooms face an internal yard with limited natural light”
 of 5 bubbles fernandete66, 20 Feb 2017 | Read review
“if you MUST stay here, go with the most basic, cheapest option of a room because it is clear they're not going to give you much more for the extra money you spend. ”
 of 5 bubbles emmalynn2017, 16 Feb 2017 | Read review
“Rooms with view of Copley Plaza a must..........”
 of 5 bubbles tcavanaugh2016, 15 Feb 2017 | Read review
“I would ask for a corner suite with the perfect view.”
 of 5 bubbles 371lauria, 15 Feb 2017 | Read review
“Love breakfast, day/night snacks in the comfort of a private lounge? Book a Gold room. Totally worth the attention, food, and comfort.”
 of 5 bubbles antoniotM5814RK, 14 Feb 2017 | Read review
5 of 5