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Fairmont Copley Plaza, Boston

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#23 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,800 Reviews from our TripAdvisor Community

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Princeton, New Jersey
Reviewed yesterday NEW

We just came back from a most wonderful stay at the Fairmont Copley. The Fairmont is a beautiful hotel in a perfect location. The rooms are excellent, but what really sets this hotel apart in the spectacular service. The service there is truly unlike any other hotel at which we have stayed. From Derek the bellman, to Jason at the...

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Thank laurie169
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

I recently stayed at the Fairmont Copley Plaza for two nights. It was a Fairmont Gold level room, so quite roomy. The club amenities are fantastic and the service very good - they made me a special elevator key so I could hang out for a bit in the lounge after checking out! (And I did not have to ask...

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Helpful?
Thank D N
About Hotel's Favourite Review
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear D N, Thank you very much for being our guest and for taking the time to write your kind and detailed review. It is an honor for all of us to be ambassadors of the iconic Fairmont Copley Plaza and we are happy you were able to enjoy all that we have to offer. Our mission is to ensure...

Boston, Massachusetts
Reviewed yesterday NEW

My husband and I stayed at the Fairmont in February as a final weekend away before our baby arrived. The hotel is in a great location, right in Copley Square. There are tons of things to do in the area, including the Boston Library, and tons of shopping on Newbury Street and Boylston Street. It is also right next to...

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Thank Jen C
Palo Alto, California
Reviewed 4 days ago NEW

You cannot beat the location! We have stayed many times at the Fairmont and every time it feels better than the previous stay. My family and I recently stayed there for the Boston Marathon. This time we stayed on the gold level, where we got to enjoy the dedicated lounge for breakfast and snacks in the evening. The room was...

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Thank Dana A
New Hampshire, United States
Reviewed 4 days ago NEW

I am all about service levels. When I find great service in a hotel, then that will always be my "go to" hotel. I was working in Boston during a very busy week. The hotel was booked, but you would never know that.The attention to detail and service was impressive. Their response was quick to any requests. It was an...

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Thank Doreen R
Hyannis, Massachusetts
Reviewed 4 days ago NEW

For the whole week I worked closely with Erin Reeves and her team who helped us establish the Massage Therapy area on the third floor know as Elite Athlete Village. Erin and her team are exemplary. Going the extra mile with every detail so that we could work and serve our athletes. Erin and her team are A++++ Additionally my...

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Thank mary1012017
Boston, Massachusetts
Reviewed 4 days ago NEW

I was in the hotel showing my daughters the room where mom and I were married and unfortunately one of my daughters spilled her soda on the hardwood floor. A super nice gentleman working there named James Bull was there to help us out and clean up the mess we made. Thanks James!

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Helpful?
Thank dnielsen96
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear dnielsen96, Thank you for sharing this great experience you had at our hotel. James is such an asset to Fairmont Copley Plaza and, like all our colleagues, he is always ready to jump in and assist our guests. I will make sure your great feedback is shared with him and our team! Kind regards, Jonathan Sa Guest Experience Manager

Windham, New Hampshire
Reviewed 5 days ago NEW

We can't say enough about the staff, venue and food! Everything was top notch, all our needs were met with smiling faces! We highly recommend the Fairmont Copley. We are a team of Marathon Runners, our event was in the beautiful Oval room, we are hoping to have our next event back at this amazing venue. Thank you Tracey Gavin!

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Helpful?
Thank traceydickey
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear traceydickey, Thank you very much for taking the time to share this great review. We are honored that you highly recommend our hotel and look forward to being the new home for all your upcoming events. Regards, Jonathan Sa Guest Experience Manager

New York
Reviewed 6 days ago NEW

My new favorite hotel in Boston---the room, the attentiveness of the staff and the overall experience was top notch..! Our room was not available and we were immediately upgraded and the director of reservations was a delight to deal with--we can not say enough good things and would go back in a heart beat.

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Thank Karim D
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear Karim D, Thank you for sharing your top-notch experience with us. We are honored to be named your new favorite hotel in Boston and are delighted to see our Director of Reservations provided you with an upgrade. We look forward to warmly welcoming you back the next time you are in Boston. Regards, Jonathan Sa Guest Experience Manager

Vancouver, Canada
Reviewed 6 days ago NEWvia mobile

Like most fairmonts I have stayed at the service was great. I got in early around 11am. Julie my concierge took my cell number and messaged me as soon as my room was ready. The lobby has a grand feeling to it much like the other building in boston that have been around since the 1800s. The room was large...

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Thank travelguru19_80_13
Jonathan S, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear travelguru19_80_13, We greatly appreciate you taking the time to share your experience on TripAdvisor. We are happy to hear your arrival experience, our location, and your accommodations exceeded your expectations. When your travels bring you back to Boston, we hope to welcome you back. Sincerely, Jonathan Sa Guest Experience Manager

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $426 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Travelocity, Cheap Tickets, Hotwire, Hotels.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Fairmont Copley Plaza, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Business Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside rooms are more fun as you feel connected with the city.”
mary1012017, 21 Apr 2017 | Read review
“Ask for a room with a view directly out to Copley Plaza”
866brucel, 16 Apr 2017 | Read review
“Upgrade to Signature Room overlooking the Plaza. Ask for quiet room.”
Davebib, 14 Apr 2017 | Read review
“Don't go to the sixth floor!”
briankP155ZN, 10 Apr 2017 | Read review
“Go for the view of Copley Plaza”
906fayeg, 10 Apr 2017 | Read review
5 of 5