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Hilton Boston Back Bay

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Traveller (495)
Room & Suite (327)
Pool & Beach (46)
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Overview
  • Excellent36%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“diamond lounge”(79 reviews)
“prudential center”(247 reviews)
“great location”(471 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 May12 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,044)
There are newer reviews for Hilton Boston Back Bay
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Traveller rating
1,047
1,051
439
161
75
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LanguageEnglish
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1,047
1,051
439
161
75
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11 - 15 of 2,773 reviews
Reviewed 1 week ago

Newly renovated and close to everything Boston! Could not have asked for a better spot. The renovations a beautiful too. The staff was so friendly. And, the fitness center is AWESOME as well as the executive lounge. Can you say complimentary Starbucks! Will definitely be...More

Review collected in partnership with Hilton Hotels & Resorts
Thank laurahY9075UW
Reviewed 1 week ago

The type of room we reserved and called to confirm was not available at check in. Then the staff was absolutely rude as if this was not their fault and it was our problem. Three different employees over two days acted this way. But... the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Michelle R
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded 1 week ago

Dear Michelle R, We would first like to thank you for taking the time and effort to write a review about your stay with us. Your comments provide us with valuable feedback that we take into consideration in order to provide an exceptional guest service...More

Reviewed 2 weeks ago

Had a great week here while attending a conference. Everything I needed was within walking distance, Fenway, Prudential Shopping center etc. Room was amazing, as was the view (got a high floor). Rooms for the conference were well laid out, on site restaurant was simple...More

Thank Nick M
Reviewed 2 weeks ago

We we located on the 20th floor of the building. My room had two double beds which were very comfortable and great to sleep on. The hotel staff was friendly and the maid staff did a great job ensuring our room was clean and that...More

1  Thank gtrayn
Reviewed 2 weeks ago via mobile

Hotel was under renovation, but that didn’t hinder the amazing service all around. Doormen, front desk staff, maid service and bar staff ALL friendly, professional and made you feel welcomed. Everyone greeted me with a smile. It really just makes the stay that much better...More

1  Thank Stephie4821
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 271 - USD 535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Boston
#37 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 271 - USD 535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Boston
#37 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveller (495)
Room & Suite (327)
Pool & Beach (46)
Dining (29)
Amenities (56)
Business Centre & Event Rooms (6)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Angelo-Shian R
17 March 2018|
AnswerShow all 4 answers
Response from bostonsig | Reviewed this property |
No microwaves. Yes you can park before and after.
2
Votes
396george1967
28 January 2018|
AnswerShow all 9 answers
Response from Fahri K | Reviewed this property |
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific... More
2
Votes
pengxiang z
14 September 2017|
AnswerShow all 3 answers
Response from connie t | Reviewed this property |
Call the hotel. However my son traveled extensively before age 21 and did not have issues.
0
Votes
Room Tips
"High floor for best views"
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"no bad rooms"
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"Higher floors and panoramic views"
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"Gof for top floors"
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