We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,157 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 1,152: English reviews
Lufkin
Reviewed yesterday NEWvia mobile

Very nice staff, clean, well appointed guest rooms, would highly recommend. Breakfast was hot and plentiful. We had originally booked another hotel in Asheville, but when that didn't work out we called this property and they welcomed us to come on over. They were expecting us wheen we arrived and we're very accomodating.

 Report
Helpful?
Thank MrsBHudson
Dunwoody
Reviewed 2 days ago NEW

 Report
Helpful?
Thank Erin S
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Naples, United States
Reviewed 4 days ago NEW

Night clerk Rodger is terribile he needs a personality quhbcvddedfgghhfgfggmnjdnjfdcmkvkkcfkkmkmkmk jijevijivjeijiijrirfijfjkfjfijigjfifjigffijdidepppdpldldlddlkriririrjirjirjrjrvnvnvnvnvnnvrrjrrjrijrijrijrijrirjirjirjrijrijrijrijrijrijivjivrjirjirjirjijirjrijrijijvijvijriirjviNo I meant to do that

 Report
Helpful?
Thank M4750WAkevind
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear M4750WAkevind, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. I hope our services and accommodations will exceed your expectations during your next visit!

Asheville, United States
Reviewed 6 days ago NEW

 Report
Helpful?
Thank mariinettap
TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

New York City, New York
Reviewed 1 week ago

We looked forward to a relaxing retreat in Asheville NC for Thanksgiving weekend and booked this hotel off Trip Advisor reviews. After 3 nights of terrible sleep I can say this hotel ruined our Family vacation, I stay in hotels 20 to 30 nights a year and this room was just plain terrible. I would like to note that I...

 Report
Helpful?
Thank nicole v
TunnelRoad, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. The sofa beds are only 2 years old...

Reviewed 1 week ago via mobile

Stayed one night at this hotel. Layout of the hotel is strange but our room was comfortable. The breakfast was complimentary and offered waffles, eggs, sausage, biscuits and gravy, cereal, oatmeal and more. Staff was pleasant. One note is that we thought this hotel was near the Asheville Airport but it's not. It is very close to downtown Asheville. Our...

 Report
Helpful?
Thank LKane2
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear LKane2, Thank you for taking the time to write this review and share your experience. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!

Church Hill, Tennessee
Reviewed 2 weeks ago

 Report
Helpful?
Thank Sabrina P
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Chatham, Canada
Reviewed 2 weeks ago

Very clean and newer accommodations. Staff very nice. Breakfast good. Quiet location. Would definitely recommend this hotel. Be cautious as rates go up on weekends due to popularity of the Biltmore Mansion and weekend travellers.

 Report
Helpful?
Thank Kae S
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Kae S, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our hotel. Thank you for your kind comments and 5 star rating! Your feedback will serve as encouragement to all of...

Chattanooga, Tennessee
Reviewed 2 weeks ago

 Report
Helpful?
Thank 991marlinc
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Reviewed 2 weeks ago

My husband and I recently stayed at Country Inns and Suites on Tunnel Rd, in Asheville for a week.Everything was truly perfect. The bed was super comfy and the room was pristine as was the entire hotel. I have never seen a cleaning staff work so hard. Every nook and cranny was spotless, The staff was friendly and helpful with...

 Report
Helpful?
Thank Kim A
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Kim A, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank...

238 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Room/Suite (14)
Viewed
View from Room (2)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (12)
Viewed
Dining (7)
Viewed
Pool/Beach Area (3)
Viewed
Other (31)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (115)
Viewed
Amenities (7)
Viewed
Double Queen Room (41)
Viewed
King Suite (34)
Viewed
Pool (12)
Viewed
Dining (9)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Asheville hotels
9.6 km away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
0.3 km away
Hampton Inn Asheville - Tunnel Road
0.9 km away
Homewood Suites by Hilton Asheville- Tunnel Road
Show Prices
Show Prices
Show Prices
2.0 km away
The Residences at Biltmore
The Residences at Biltmore
#23 of 62 in Asheville
1,089 reviews
9.0 km away
Holiday Inn Express Asheville
6.1 km away
Holiday Inn Asheville - Biltmore East
Show Prices
Show Prices
Show Prices

Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $123 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz and Odigeo so you can book your Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travellers.
23 questions
Ask a question

See all questions (23)

Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevator is down 2 long halls - if walking is difficult for you, ask for a 1st floor room”
  • What a great TV and the window could open if we desired fresh mountain air !
 of 5 bubbles I6233NProbertr, 16 Nov 2016 | Read review
“We were on the 4th floor towards the back of the building. It's not in a high noise area.”
 of 5 bubbles TennesseeEZTraveler, 9 Nov 2016 | Read review
“Road signage is small and easily missed.”
 of 5 bubbles 882maryannr, 4 Oct 2016 | Read review
“I had room 301 close to the elevator and there was some mechanical noise, but it put me to sleep!”
 of 5 bubbles 820crystalb, 2 Oct 2016 | Read review
“Odd number rooms face the back and look out on trees.”
 of 5 bubbles 426brianw, 25 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay