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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Booking.comUSD 147*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 169*
USD 147*
USD 169*
USD 147*
USD 169*
USD 147*
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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,266 Reviews from our TripAdvisor Community

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Showing 1,261: English reviews
Start your review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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Reviewed 1 week ago via mobile

Very comfortable. Located near down town, not very walkable. We got a suite, reasonably priced through hotels.com. Breakfast included which was not bad. Waffle House 150 feet away. Very clean mostly friendly staff. Has a indoor pool business room and Community Room. Very secure security wise and plenty of parking. Has a laundry room on the third floor. Our stay...

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Helpful?
Thank Greg M
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Greg M, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality of our staff. Your thorough review is...

HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

We stayed here for four nights towards the end of spring break. It's in a very convenient location for easy access to downtown Asheville, Biltmore Estate, and the highways for traveling to towns and attractions around the area. even though it's not within walking distance of downtown, there are restaurants closer by that are easy to walk to. The hotel...

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Helpful?
2Thank Shaaybo
About Hotel's Favourite Review
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Shaaybo, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your comments have been...

Murfreesboro, Tennessee
Reviewed 1 week ago

The "new look" Country Inn and Suites no longer looks country, which is a positive for me. This property is mid-level generic with bright decor similar to Hampton Inn and Holiday Inn Express. Location is a five minute drive to all of the restaurants and activities of downtown Asheville. Several chain restaurants are within walking distance including a Waffle House...

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Helpful?
1Thank Lj S
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Lj S, Thank you for your review, your feedback and your comments regarding your stay. We are also happy to hear that you found the location to be so convenient for your needs. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to...

South Bend, Indiana
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
3Thank Pam M
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Mebane, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank J5488CIconniem
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Greensboro, North Carolina
Reviewed 1 week ago

Absolutely love this place. We just wanted to getaway for a while and this hotel allowed us to have a great experience. Super clean, comfortable, great breakfast, great staff. Front desk staff was not all that friendly but everyone was very nice. They seem to love their jobs.

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Helpful?
1Thank ChrisDen25
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear ChrisDen25, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We enjoyed having you here, and hope that you will come...

Mooresville, North Carolina
Reviewed 2 weeks ago

This hotel was exceptionally clean and the staff was very friendly. The room was spacious and updated and the breakfast was very good. Very close to downtown Asheville and we will definitely stay here again.

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Helpful?
Thank Den2465
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Den2465, Thank you so much for your compliments to our breakfast options and service. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your five star review means a lot to us, and...

Asheville, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank S2637NZcharlesb
TunnelRoad, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Reviewed 2 weeks ago

I mistakenly made a reservation the evening before for the Asheville Downtown property and realized it at 6pm as I was getting in my car from a long day of meetings and put it into my maps app on my way to the location. I contacted Country Inn and Suites reservations immediately and told them my mistake. The customer service...

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Helpful?
2Thank gregoryd97
TunnelRoad, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We are not able to transfer reservations to...

Virginia
Reviewed 2 weeks ago

Located just a few minutes from downtown Asheville, about a 10-minute drive from the Biltmore Estate, and a few minutes from major roadways, this hotels is ideally situated. Both the hotel itself and the guest rooms are bright and comfortable. The complimentary breakfast gives you many options, from fresh fruits and yogurts, to omelets, to freshly made waffles, to oatmeal...

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Helpful?
Thank TC3Virginia
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear TC3Virginia, Thank you for your compliments to our staff, hospitality and breakfast layout. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We look forward...

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11/06/2017 12/06/2017
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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $160 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Carlson, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelsClick so you can book your Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travellers.
26 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in king suite. Loved it. Only drawback, the suites are all on the ground floor. It was quiet but I don't like the ground floor.”
ChrisDen25, 17 May 2017 | Read review
“Stay away from the elevator/vending machines.”
B6741FEdavidc, 22 Mar 2017 | Read review
“Be sure to ask for a room that doesn't smell bad.”
ledsmom, 14 Mar 2017 | Read review
“Back of the hotel faces a nice wooded area, and windows do open!”
lauraa776, 13 Mar 2017 | Read review
“Rm 216 was VERY quiet, even being next to the stairs. The door closed VERY slowly and quietly.”
larryv340, 10 Mar 2017 | Read review
5 of 5
Booking.com
USD 147* /night
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Country InnsUSD 147
Expedia.comUSD 147
CancelonUSD 169
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Prices are for 1 room, 2 adults
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