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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,193 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Reviewed 3 days ago NEWvia mobile

Got a great deal on this room online. And I was not disappointed. Great suite clean as whistle. Great indoor pool. Great free breakfast every morning. It felt like home for me and my wife. Loved the great locale in respect to everything including downtown and the Biltmore. Just loved the stay.

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Helpful?
Thank JPAllen1980
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear JPAllen1980, Thank you for your compliments to our breakfast layout. I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. We hope that your next visit will be another five star experience.

Hackettstown, New Jersey
Reviewed 4 days ago NEW

The Country Inn and Suites, Ashville Tunnel Road was an unexpected find just outside of Asheville. Not knowing what to expect, we found our way to the hotel easily. It is located on a somewhat busy road just a five minutes from downtown. The Country Inn and Suites, Ashville Tunnel Road was newly renovated. It was also very clean and...

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Helpful?
Thank likesthebeach53
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear likesthebeach53, Thank you so much for your kind comments and review regarding your most recent stay with us. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations that we strive to show to each guest, during every stay. It is great to hear that you enjoyed...

Jonesborough, Tennessee
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Lynnea_F_16
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Charleston, West Virginia
Reviewed 1 week ago

My husband and I enjoyed our stay here very much. The hotel was updated and clean. We were greeted promptly by the front desk staff and even received a call after we checked in making sure our room was satisfactory. The room was great for the price. The water got hot quickly which was a nice bonus. The free breakfast...

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Helpful?
Thank Samantha S
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Samantha S, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience in a reasonable cost. Your five star review means a lot to...

Cornelius, North Carolina
Reviewed 1 week ago via mobile

Very nice place to stay close to the main downtown area. Little too far to walk, but cheap cab / Uber ride. The motel itself was great. Very clean and all staff there were friendly. Room was very comfortable though nothing fancy; very clean as well. Would recommend staying here if you want to save $$ compared to right in...

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Helpful?
1Thank KKJK1228
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear KKJK1228, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. We are glad your stay was...

Cincinnati, Ohio
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 187darlenek
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Rockville, Maryland
Reviewed 2 weeks ago

Husband and I stayed in Room 111 on the ground floor. This room was conveniently close to the lobby, breakfast area, pool, and exercise room. Despite the nearby busy areas, we found the room to be quiet. In our four nights there, early morning sounds from guests and cleaning workers were muffled and did not disturb us, even when we...

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Helpful?
1Thank SECh694
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear SECh694, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. It is great to...

USA
Reviewed 2 weeks ago

Had a quick 3 day get away in Asheville and this motel had decent reviews. I was impressed. Kay greeted us at the front desk was very efficient and polite. The breakfast was not the best I have ever had at a hotel but above average. The hot tub was great to come back to and relax in. I must...

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Helpful?
Thank Nighthawkasl
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Nighthawkasl, It is good to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We would love to have you back and...

quincy
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kerry e
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Christiana, Tennessee
Reviewed 3 weeks ago via mobile

This must be a new hotel because everything was in perfect condition from the well lit parking lot to fresh paint on the walls to carpet without stains. Very friendly, helpful staff. Not smoking or pet friendly which I really appreciated. Have stayed in pet friendly hotels before and even though they try to clean it still smells of urine...

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Helpful?
Thank Lilwhit83
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Lilwhit83, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. It is great to...

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $110 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Hotels.com so you can book your Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travellers.
24 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring a bathing suit. There is an indoor pool and hot tub!”
 of 5 bubbles likesthebeach53, 17 Feb 2017 | Read review
“We found a room on the ground floor to be just fine. Even though we were near public areas, there was no problem with noise.”
  • Bedroom: Wasted space behind the door that could have clothing hooks.
  • Funky lamp gives plenty of light in the sitting room.
  • Roomy bathroom.
  • This carpet is very clean!
  • Okay art. A pretty scene.
  • Nice tile-look flooring, very clean and pretty.
  • King-sized bed.
  • More okay art. Three photos, an interesting touch.
 of 5 bubbles SECh694, 6 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles Nighthawkasl, 5 Feb 2017 | Read review
“First floor backside rooms can be accessed from a back parking lot and are very quiet”
 of 5 bubbles roseyakrs, 29 Dec 2016 | Read review
“The elevator is down 2 long halls - if walking is difficult for you, ask for a 1st floor room”
  • What a great TV and the window could open if we desired fresh mountain air !
 of 5 bubbles I6233NProbertr, 16 Nov 2016 | Read review
5 of 5