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Four Points by Sheraton Asheville Downtown

Expedia.comUSD 123*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Asheville Downtown
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797 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Asheville Downtown
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Showing 790: English reviews
Dublin, Ohio
Reviewed 23 March 2015

We had a great experience staying in this hotel. We had our kids and dog with us, and the staff was very helpful and friendly. It's also downtown with a large parking lot. There is also a restaurant attached that serves meals all day.

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Helpful?
Thank ArcherLN
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

We love the staff here too and so glad you enjoyed your stay! Come again soon!

Raleigh, North Carolina
Reviewed 20 March 2015

Clean hotel with good prices and lots of room close enough to walk the "strip" in downtown Asheville. Free parking. Nice beds. Decent Bathroom. Always stay here when we head to Asheville for the weekend.

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Helpful?
Thank foltster
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for being a loyal guest!

Ozawkie, Kansas
Reviewed 18 March 2015

We have been traveling the country, staying in hotels. We found the Sheraton Asheville to be conveniently located and average in terms of accommodations. Price seemed fair until we learned they do not provide breakfast. The big shock came when we got home five days later and checked our bank account. We found they had charged us double. When I...

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Helpful?
2Thank Gary T
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I'm sorry for the confusion over your billing. We do not charge double. If you use a debit card instead of a credit card, the $50 standard incidental fee (authorized in your account for room service, damages, etc.) is released immediately upon your check out. Your personal bank takes 5 to 10 business days to release the money back into...

Memphis, Tennessee
Reviewed 17 March 2015

We spent two nights here for an anniversary. This hotel is within walking distance to everything downtown. We did sleep a little warm both nights and had set the thermostat low, but it was not terribly hot, just a little too warm. Tip - turn on the fan on the air conditioner even if you don't run the air. It...

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Helpful?
1Thank KimmieTN
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review and Happy Belated Anniversary! We hope you will visit us again soon!

New Orleans
Reviewed 5 March 2015

This property could use a face lift, but with that said an outstanding deal for the area. Check in was a breeze and the front desk staff were always helpful and nice. They always greeted us every time they saw us. Housekeeping got us an extra luggage rack we could use and kept our room clean for our stay. Even...

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Helpful?
Thank Coastiedic
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel!

Clemmons, North Carolina
Reviewed 5 March 2015

We usually visit Asheville once a year or so. This is usually where we stay. Its economical and right on the edge of downtown so you don't have to drive. The property has recently undergone an update and everything looks a lot fresher. The rooms are always comfortable and the staff is always friendly. We've never used the restaurant or...

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Helpful?
Thank brewfunk
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for being a loyal guest! We hope to see you again soon!

Oakton, Virginia
Reviewed 5 March 2015

This hotel is walking distance to many restaurants. The room was fine, but basic. Bed was comfortable, the front desk and housekeeping staff are very friendly. The restaurant - Chop House has really good food and drinks.

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Helpful?
Thank RPC081
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review!

Pasadena, Maryland
Reviewed 1 March 2015

After receiving a call saying to come home to be with my terminally ill mother, reservations were made for me by a family member at this hotel. At the time, the only thing I knew about it was where it was located. Upon arrival, I explained my situation and check-in was expedited so I could go be with my mom....

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Helpful?
1Thank Mari_S987
Shannon M, Manager at Four Points by Sheraton Asheville Downtown, responded to this review

I am so glad to hear that my staff was able to accommodate you during a very difficult time. We do hope you will come visit us again in the future. Thank you again for your very nice compliments to our staff. Shannon Mason General Manager

Vonore, Tennessee, United States
Reviewed 19 February 2015

This is an older hotel on the edges of downtown Asheville. It is clean, with comfortable beds, and adequate space and amenities. The towels were not super fluffy but were adequate. The desk staff was super friendly and helpful. The price was extremely affordable and without compare for the area. The in house restaurant was outstanding and again the staff...

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Helpful?
Thank A4396JKjenniferb
JaimeMallard, Front Office Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your review! We hope to see you again and feel free to call ahead and ask for that refrigerator! We'll be glad to prepare your room with one!

Arlington, Virginia
Reviewed 19 February 2015 via mobile

My fiancée and I had some extra SPG points burning a hole in our pockets so we decided to spend a weekend in Asheville, at the four points! Staff was gracious from start to finish, including giving our dog a treat! The hotel was very up to par with other three star restaurant, and was the perfect location for walking...

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Helpful?
1Thank PlatinumDC
JaimeMallard, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you so much for your review! We do indeed give sample beers in our restaurant and on Wednesdays we have a Beer and BBQ program where we offer complimentary BBQ and sample beers in our in-house restaurant , The Chop House. We hope to see you again and maybe even on a Wednesday!!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $172 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Four Points Asheville Downtown
Best Western Asheville
Asheville Four Points
Asheville Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Asheville Downtown staff and other travellers.
4 questions
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Questions? Get answers from Four Points by Sheraton Asheville Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 4th floor high numbered room if you want internet”
jimmyinoz, 22 May 2017 | Read review
“Don't stay in a room facing the highway. Quite noisy.”
JadeUS11, 17 May 2017 | Read review
“Check out your room before you move in to be sure you're not stuck with a lemon.”
BC734, 4 May 2017 | Read review
“Don't stay on 4th Floor in the back,too much traffic noise!”
babetravels, 28 Apr 2017 | Read review
“Ask for a room on an upper floor”
Mongrel08, 16 Apr 2017 | Read review
5 of 5
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USD 123* /night
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Prices are for 1 room, 2 adults
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