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    Four Points by Sheraton Asheville Downtown

    22 Woodfin St, Asheville, NC 28801-3022
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 347*
          USD 225*
          USD 347*
          USD 225*
          USD 347*
          USD 225*
          Traveller (104)
          Room & Suite (77)
          Dining (19)
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          Overview
          • Excellent16%
          • Very good39%
          • Average27%
          • Poor12%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from Four Points by Sheraton Asheville Downtown
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          460 reviews
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (803)
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          1 - 5 of 803 reviews

          Reviewed 1 week ago

          This was my second trip to Asheville; I stayed at Indigo on my first trip 2 years ago and it was wonderful! I booked our stay at The Four Points this year because I wanted to be closer to downtown...I have a broken leg and...More

          1  Thank Brenda S
          Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

          Dear Brenda, Please contact me at the hotel directly, there are some disturbing accusations that I would like to discuss with you personally. Thank you,

          Hotel's Favourite
          Reviewed 3 April 2017

          The Four Points by Sheraton is a great option for staying in Downtown Asheville. The location is convenient to most everything, I never walked further than 10 minutes anywhere. They offer free parking as well. The staff was friendly and helpful and I was greeted...More

          2  Thank NCTraveler2015
          Reviewed 2 weeks ago

          This is a very average hotel where you know what you are getting. What made it better was the very friendly front desk. Check in We were a little early and they had no rooms which I thought was odd because we were checking in...More

          1  Thank morganrep
          Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 2 weeks ago

          Thank you for taking the toime to share your comments. I agree that we have the best front desk staff. I'm sorry we were unable to accommodate an earlier arrival for you. Typically Friday nights we are full and with our check out not being...More

          Reviewed 2 weeks ago

          Excellent location as you can walk to several different restaurants and micropubs. Our room was clean, but the hallways were tight, and staff should have been better about cleaning the halls in the afternoon and morning i.e. plates and trash not properly removed promptly. We...More

          1  Thank dad1140
          Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 2 weeks ago

          Thank you for taking the time to share your experience. We are so glad you found our location convenient to all of the great things in downtown Asheville. We do have a transition window from 12 pm check out time until 3 pm check in...More

          Reviewed 3 weeks ago

          Tried to stay for a nite at Sheraton ashville the smell of decadent bacteria and Mold was so strong it drove my wife and I out. The property is reminiscent of a filthy subway station and actually has the scent of urine and decaying waste...More

          2  Thank john w
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville DowntownResponded 3 weeks ago

          Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you...More

          Renaissance Asheville Hotel
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          242 reviews
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          Hyatt Place Asheville Downtown
          460 reviews
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          Hotel Indigo Asheville Downtown
          1,528 reviews
          #20 of 65 hotels in Asheville
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • USD 129 - USD 325 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 149
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Four Points by Sheraton Asheville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • 4 Points By Sheraton Asheville Downtown ,
          • Four Points By Sheraton Asheville Downtown Hotel Asheville ,
          • Four Points Asheville Downtown ,
          • Best Western Asheville ,
          • Asheville Four Points ,
          • Asheville Sheraton
          Add Photo Photos
          Traveller (104)
          Room & Suite (77)
          Dining (19)
          Pool & Beach (4)
          Hotel & Grounds (71)
          Bathroom (18)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          john w
          Hello I would like the verify that you did not charge my credit card for the room . I waited out front for 10 minutes before yelling brought a clerk forward to register my extreme displeasure with the room and cancellation. Please vefiry that no charge was made for this room 325 on 5-23-2017
          31 May 2017|
          Answer
          Response from john w | Reviewed this property |
          John wojtasinski
          0
          Votes
          Carolyn238
          OK, so I wrote a review of Four Points and the manager responded on TripAvisor. Then someone else wrote a review with a bad experience and the manager responded with the exact same response. I would say they do not take their reviews seriously if they can't even write a response personalized to the person making the review. Very poor customer service. Has anyone else received a standard scripted response to Four Points reviews?
          25 January 2017|
          Answer Show all 4 answers
          Response from Angela S | Property representative |
          Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
          0
          Votes
          Grace W
          How far away are you from the Billy Graham retreat at The Cove? (Porters Cove Rd)
          26 March 2016|
          Answer Show all 2 answers
          Response from rh10mile | Reviewed this property |
          Can't answer that one.
          0
          Votes
          Room Tips
          "Do NOT stay at The Four Points, Sheraton, Downtown Asheville, NC."
          Read review
          "Go elsewhere Carlton suites in WA"
          Read review
          "Avoid 4th floor high numbered room if you want internet"
          Read review
          "Don't stay in a room facing the highway. Quite noisy."
          Read review
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