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The Residences at Biltmore

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1,102 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
Indianapolis, Indiana, United States
Reviewed 17 October 2016

Our 2 bedroom condo was clean and quiet. Fireplace, balcony, fully equipped kitchen, washer/dryer, and separate dining area. l The location is perfect; less than five minutes from the Biltmore Estates entrance and downtown restaurants.

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Thank Elisabeth666
Reviewed 16 October 2016 via mobile

Nice clean room. Excellent stay. A nice small apartment as opposed to a chain hotel. Courteous, friendly staff. Highly recommend. Just out of walking distance to downtown but just a short, easy drive. Only downside was no late checkout. (30 minutes)

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Thank Ray G
Louisville, Kentucky
Reviewed 15 October 2016

Just back from Asheville....Very central location, easy to get an Uber for going out, customer service team in check in office were helpful and always glad to answer questions. 2 bedroom unit had very nice finishes...granite/tile. Nice TV service/nice to have a washer and dryer. Grounds have mature landscaping and Hot Tub was clean/hot. Bedrooms were nice sizes. Mattresses were...

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Thank CindyLouisville
Concord, North Carolina
Reviewed 12 October 2016

Our family had a special event for the weekend and our room was great. Our 3 bedroom unit was very clean, easy to access, and plenty of room. Easy check in and staff was very friendly. If in the Asheville, area this is a great place to stay.

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Thank Lee G
Wilmington, NC
Reviewed 10 October 2016 via mobile

Clean and busy. We had a two bedroom, beds were fine. Linens and pillows might need to be replaced but I'm super picky about that. Fitness center was small but everything worked. Kitchen was well equipped, bathrooms were nice. The balcony and fireplace were great. We didn't use the fire pit or hot tub. Convenient for families, would stay here...

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Thank K W
Wake Forest, North Carolina
Reviewed 10 October 2016

High level points: Excessive noise, apathetic management, terrible customer service Summary: We just finished a 3-night stay at the Residences at Biltmore. My first piece of advice…save your money! We stayed there a few years ago and were absolutely pleased, which is why we booked this most recent stay without concern for some of the recent negative reviews. That said,...

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7Thank code4fun
Reviewed 7 October 2016 via mobile

Stayed in the three bedroom apartment... Place very clean and beautifully furnished. The whole check in process was easy and staff nice and helpful . The only negative was lack of parking out back , but there was plenty out the front , so we just had to carry our stuff ... No big deal really . Loved it and...

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Thank Lisa H
Longview, Texas
Reviewed 2 October 2016

We stayed here five nights the last week of August 2016. The 2-bedroom/2 bath apartment had an open area which included a large den with sofa, two easy chairs, TV , fireplace, a full kitchen and breakfast table. The kitchen had a dishwasher (detergent), stove, fridge, microwave, oven and coffee pot. There were several packages of coffee, creamer and sugar...

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1Thank Karen D
Reviewed 30 September 2016 via mobile

The checkin staff was great & helped set up a massage for my wife & I ahead of time. The massage was done in our room & was AMAZING! We had studio room on the bottom floor. Unfortunately, we heard everything above us so we got woken up early each morning. The bed sagged terribly to the point our backs...

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4Thank Patrick Y
Reviewed 29 September 2016

The staff in the registration office was efficient and friendly. There are baskets with tea, sweeteners, coffee, along with pamphlets with tourist info. When we needed help with the coffee maker, I called and someone was there in 5 minutes. The apartment was beautiful. Loved the terrace, (though not sure why there was no smoking on an outside terrace) and...

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1Thank Patricia J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina. Guests may select from Studio, One, Two, and Three Bedroom luxury suites depending on their individual needs. Designed to create a unique "home suite home" experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit. Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 

Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803-2591
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $181 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residences at Biltmore 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville
Hotel Style:
#12 Romantic Hotel in Asheville
#13 Family Hotel in Asheville
#25 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from The Residences at Biltmore staff and other travellers.
19 questions
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Leland, North Carolina
2 months ago
Chattanooga, Tennessee
10 months ago
Savannah, Georgia
8 months ago
Reno, Nevada, United States
over a year ago

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Questions? Get answers from The Residences at Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just know that these are condos with no room service or house keeping etc”
 of 5 bubbles , 9 Jan 2017 | Read review
“Get a top floor or do not stay here”
 of 5 bubbles antonv362, 25 Dec 2016 | Read review
“Top floors are the best, especially with family.”
 of 5 bubbles dorothyc79, 22 Nov 2016 | Read review
“Try to get a top floor”
 of 5 bubbles ColleyC, 31 Oct 2016 | Read review
“Bring a blowdryer, there was no lotion or bath salts for the jetted tub. After a long day of hiking and walking, the tub was perfect.”
 of 5 bubbles GeneandJulie, 30 Oct 2016 | Read review
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