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The Residences at Biltmore

1,240 reviews
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Traveller (427)
Room & Suite (370)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“full kitchen”(163 reviews)
“fire pit”(121 reviews)
“top floor”(113 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star Hotel
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Offers from The Residences at Biltmore
Hotel packages
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,240)Write a Review
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Show reviews that mention
All reviewsfull kitchenfire pittop floorbedroom condowasher and dryergranite countertopsupstairs neighborshuge showerwell equipped kitchenhome away from homesmall balconyliving areahot tubflat screendvd playerthin wallswalk in shower
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21 - 25 of 1,236 reviews
Reviewed 25 October 2017

After looking at the hotel options for Asheville, we decided on the Residences at Biltmore. Seemed like an easy decision given the extra room you get for just a little more money. The 2 bedroom space was perfect for our little ones. The extra room...More

1  Thank Chelsey W
Response from Carter S, Manager at The Residences at BiltmoreResponded 28 October 2017

Chelsey, I'm glad that our rooms were a great space for your family, though I'm sorry that there were some noise issues during your stay. If you ever have any concerns regarding noise or anything else, you're always welcome to call our front desk, and...More

Reviewed 24 October 2017 via mobile

On first impression of the room it looked fantastic. However the flaws soon reared their ugly heads. Kitchen really small and not enough space to prepare a cup of coffee. Walls were really thin you could hear the apartment above us. Air conditioning unit absolutely...More

2  Thank Tricia D
Response from Carter S, Manager at The Residences at BiltmoreResponded 25 October 2017

Tricia, I'm sorry that you didn't enjoy your stay as much as you should have. Regarding the noise issues, if you ever have any concerns, you're always welcome to call the front desk, and we'll attempt to remedy the issue if we can. Regarding space,...More

Reviewed 21 October 2017 via mobile

Since I’m a TripAdvisor fan and since I was working as a checker in multi tourist companies, I suggest that trip advisor put a water mark as a warning for the fake details and I had proves such as videos pics. Let’s start: Room not...More

2  Thank Aladdin J
Response from Carter S, Manager at The Residences at BiltmoreResponded 25 October 2017

Aladdin, while we pride ourselves in having rooms of excellent quality, cleanliness, and service, it's unfortunate that you got this impression of us. Our housekeeping only includes a towel exchange and trash pickup because we want to follow Asheville in our attempts to be as...More

Reviewed 17 October 2017

My girlfriend and I decided to go up to Asheville, NC for a quick weekend away from Atlanta and to drive the Blue Ridge Parkway. We picked the Residences at Biltmore and it was a fantastic choice. The staff were amazing. Very helpful and gave...More

Thank Krispin M
Response from Carter S, Manager at The Residences at BiltmoreResponded 18 October 2017

Krispin, I'm so glad you and your girlfriend had a nice stay with us! It's wonderful that our staff took care of you -- I'll make sure to pass the compliment along to the rest of the staff. Thanks for staying with us, and we'll...More

Reviewed 16 October 2017

It is not a cheap place. These are individually owned condos. There is no spectacular view. You are close to the Biltmore and downtown. Had a bottom condo and could hear every footstep above us and each time they used the restroom. I have been...More

4  Thank JohnET50
Response from Carter S, Manager at The Residences at BiltmoreResponded 18 October 2017

While we feel that the high quality of our rooms and amenities fairly reflects the price, I'm sorry that your stay wasn't what you were hoping for. If you ever have any concerns about your room or about noise, you're always welcome to call the...More

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134567248
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 126 - USD 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 126 - USD 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (427)
Room & Suite (370)
Pool & Beach (30)
Dining (17)
Hotel & Grounds (192)
Bathroom (59)
Questions & Answers
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Tina W
25 April 2017|
AnswerShow all 14 answers
Response from David S | Reviewed this property |
Yes. Housekeeping comes in and brings in fresh towels and linens and removes the dirty linens. And takes out the garbage. They don't make the beds.
1
Vote
Saralovestraveling
27 February 2017|
AnswerShow all 5 answers
Response from Ray G | Reviewed this property |
About a mile and a half to downtown. A very easy drive and several parking garages available. I don't know of any shuttle service.
1
Vote
michellelynn67
24 January 2017|
AnswerShow all 8 answers
Response from thegeezer12 | Reviewed this property |
We had two bedrooms with 2 full baths
2
Votes
Room Tips
"request a mountain view"
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"We had a corner suite with a balcony. It appeared that all rooms had a balcony or a porch."
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"Don't stay here."
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"Our end unit was very quiet."
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