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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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451 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Asheville Downtown
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Showing 449: English reviews
Charlotte, North Carolina
Reviewed 16 December 2013 via mobile

We had a very nice stay at the Holiday Inn! The staff was incredibly nice, our corner suite was very pleasant, and room service was great! In fact this place had more amenities than the more upscale places we have stayed in Asheville! My only problem is the location! It's advertised as a downtown hotel which it is not. You...

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Helpful?
2Thank Carleytoocool
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time complete a Trip Advisor review. We do appreciate feedback as it only helps us to improve our product for the future. We are glad to hear you enjoyed your stay with us. There are two Holiday Inns on Tunnel Road and we are the closest to Downtown and to differentiate both of the hotels,...

Bristol, Virginia
Reviewed 30 November 2013

A nice enough place to spend a night. Difficult to reach from the road as the main entrance is shared. We could see it but it took a little time to reach it in the dark. Probably due for renovation. Not far from Biltmore Estate. Close to a lot of chain restaurants.

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Helpful?
Thank robinebow
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We truly appreciate you staying with us and for taking the time to review our hotel on Tripadvisors. Our friendly Holiday Inn & Suites Associates enjoy treating everyone like royalty and it makes arriving in the middle of the night much more welcoming. We look forward to you continuing to stay with us in the future…. Happy Travels.

Raleigh, NC
Reviewed 23 November 2013

The hotel is clean and comfortable, the room good size with firge and microwave and the staff friendly and helpful. The breakfast was fine and reasonably priced. Got great value with a state govt rate. This hotel is close to downtown but it is not downtown. It is on a busy street with strip malls and chain restaurants. If you...

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Helpful?
Thank grover33Raleigh_NC
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for taking the time to write about your recent stay at the Holiday Inn & Suites! I greatly appreciate it! We work very hard to ensure our facilites and service are superior and strive to be the best Holiday Inn & Suites around. We look forward to welcoming you back to our property and thank you again for...

Ipswich, United Kingdom
Reviewed 9 November 2013

This hotel is behind a very dodgy looking motel, and very badly signed on how to enter the property. Once on the site its a pretty average holiday inn, - though the bar does a nice selection of local beers. Watch out if you book it via the "book early & save with breakfast" option via the IHG website. The...

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Helpful?
Thank suffolk_lad_61
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Dear suffolk_lad_61, Thank you for your stay with us and leaving feedback of our property. We are glad to know you appreciate the cleanliness of the room. However, I am sorry that you found your stay to be less than satisfactory due to the room package and hotel location. I have taken note of your valuable comments as this will...

Miami, Florida
Reviewed 4 November 2013

First of all...this hotel is NOT downtown! The hotel IS near many restaurants but I wouldn't walk here at night! The hotel itself is average, but what is below average is the staff. We had several little issues that if they were just handled with a smile would have been resolved. The staff is snarly and the management indifferent!! For...

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Helpful?
1Thank Davis511
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Let me first start my extending our sincere apologizes for not exceeding your expectations. We clearly broke down with our internal communication. We should have at that time reported the discrepancy to the front desk and should have followed up with you. I can assure there was no intentional wrong doing, just a lack of communication on our part. Thank...

Nashville, Tennessee
Reviewed 26 October 2013

This is a very clean and nice place.We stayed overnight, and were really surprised at the cleanliness and comfort of the room. I would highly recommend this Holiday Inn.Employees were very nice.The only downside I saw was the male desk clerk last night was standing right beside the front door smoking with a friend and I had to walk through...

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Helpful?
Thank weiner58
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your comments. It is surely a nice experience to be greeted with a smile; our Front Desk Associates enjoy making check in a pleasant experience. We have designated smoking area which is located in front of the hotel and is a IHG standard. We will definitely have...

Lancaster, Pa.
Reviewed 15 October 2013

I made reservations for two rooms around a month in advance for this downtown Holiday Inn and honestly was not quite expecting the quality that we got. We were in town for a mini-family reunion. The hotel is very clean, with quiet rooms, comfortable beds, and friendly service at the front desk. The hotel is not frilly, or formal, but...

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Helpful?
1Thank PJ9156
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please come...

Raleigh, North Carolina
Reviewed 3 October 2013

We stayed here on a recent business trip. I don't usually post reviews, but wanted to say that we will certainly come back! As others have said, the rooms are nice, clean, comfortable and quiet. There are restaurants and a nice grocery store within walking distance. Kenneth at the front desk cheerfully offered us drinks since we have a Priority...

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Helpful?
Thank K M
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

THANK YOU! My team really takes to heart the experience that each and everyone of our guests has and to receive your praises are exactly what they love to hear. Hurry back!

Elma, New York
Reviewed 26 September 2013

We were in town to visit family. Showed up at the Holiday Inn without a reservation. Due to a change in plans we did not have a hotel on a very busy week end in Asheville. Kenneth at the Front Desk could not do enough for us. They could accommodate us for one of the two nights we needed a...

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Helpful?
Thank Sandpiper14086
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We appreciate you taking the time to share your experience with others & are so excited to know we exceeded your expectations. Thank you again.

Greensboro
Reviewed 4 September 2013

Nothing flashy here, but the hotel was great for our over-night in asheville. really really close to downtown, the biltmore, and the blueridge hiking areas. a great, clean, budget place to stay. beware, the blackout curtains are hidden behind the flimsy, decorative sheers.

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Helpful?
Thank Emily N
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for posting a review about our hotel. We are happy to hear that you enjoyed your stay and our location. Please keep us in mind for your future lodging needs.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $156 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#22 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Asheville Downtown staff and other travellers.
4 questions
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2 months ago
Jackson, Tennessee, United States
2 months ago
Washington
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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