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Crowne Plaza Resort Asheville

1,222 reviews
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Traveller (264)
Room & Suite (80)
Dining (7)
Overview
  • Excellent19%
  • Very good34%
  • Average26%
  • Poor12%
  • Terrible9%
Travellers talk about
“tennis courts”(51 reviews)
“racquet club”(13 reviews)
“breakfast buffet”(55 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Resort Asheville
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Rooms
25 Feb.26 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,222)Write a Review
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21 - 25 of 1,206 reviews
Reviewed 7 November 2017

This is a nice resort in a secluded part of Asheville, but the best part by far was the staff. The accommodations themselves were as would be expected, but it was the staff that made this such a desirable destination. The restaurant has a single...More

Thank LowellAckerman
Reviewed 31 October 2017 via mobile

Two of us for one night. This is the place for us because it has indoor lap pool and jacuzzi, and a nine hole golf course. Our room was on the lobby floor. Also shuttle service to downtown for $5 round trip! Thank you.

Thank Howard P
Reviewed 31 October 2017

First of all this was not the Crowne I expected. We stayed one night and got little sleep due to noise. The walls are not well insulated. The patio door did not open properly. I ordered a pizza from the bar that was not edible....More

3  Thank 1julia2013
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 15 November 2017

Hi 1julia2013, Thank you for your stay and for leaving a candid review of our hotel. We always aim to provide an enjoyable stay to our guests and I am sorry to read that we did not meet your expectations of the IHG brand when...More

Reviewed 30 October 2017

I'll start with the most glaring issue - I was getting out of the the shower and my partner in the room - thankfully with the security lock on - because suddenly the door opened the couple inches allowed - a security guard was letting...More

3  Thank Rooindie
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 30 November 2017

Dear Rooindie, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our room condition and...More

Reviewed 30 October 2017 via mobile

We are IHG Club Rewards Members and reserved for 10/21 to visit the area. Our IHG profile states we wish not to be placed near the elevators as we prefer a more quiet location due to noise sensitivity. We were placed in room 237...quite possibly...More

3  Thank anac01
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 13 November 2017

Dear anac01, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding the location of the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
USD 89 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (264)
Room & Suite (80)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
bb2mg
23 May 2017|
AnswerShow all 5 answers
Response from MayberryTourism | Reviewed this property |
I saw a building near cabins that had washers and dryers
0
Votes
Fran D
8 January 2017|
AnswerShow all 4 answers
Response from ncstateva | Reviewed this property |
Yes, $25 per day
1
Vote
Carolyn W
5 January 2017|
AnswerShow all 10 answers
Response from Angie D | Reviewed this property |
It is a large outside lot
0
Votes
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Room Tips
"Stay at another hotel. Website will not allow me to rate on service (fair), sleep quality (poor), cleanliness..."
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"We stay on higher floor facing the back side of hotel."
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"Good luck. Noisy hotel room 101"
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"Don't come here"
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