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SpringHill Suites Asheville

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SpringHill Suites Asheville
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336 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Asheville
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Showing 336: English reviews
Summerville
Reviewed 12 September 2016 via mobile

My husband had requested a handicap room which might have been part of the problem. He wanted a separate space with sofa and tv. That didn't happen. It is a suites hotel after all. The sofa faced the bed. There was one chair facing the tv. The carpet was stained in several places. The shower had no Lip on it...

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Helpful?
1Thank 347susano
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your recent comments concerning your stay. I am sorry to hear your stay wasn't as expected. I wish when I was speaking with your husband that he would have mentioned the items you described. The only mention was the dissatisfaction with having your room serviced later than expected, but declined service when offered immediately. I...

Washington DC, District of Columbia
Reviewed 4 September 2016

As there aren't many hotels in downtown Asheville, this is still in a good spot off the interstate, near restaurants and a short 5-8 minute drive from downtown. Checkin was smooth and easy. Free parking, free internet, free breakfast. Friendly, helpful staff. Rooms were in line with the Springhill Suites layout and very comfortable. There's an indoor pool, hot tub,...

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Thank Traveler O
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for such a fantastic review of the SpringHill Suites Asheville! We value you as a customer and appreciate your feedback. I couldn't be happier that your found the hotel comfortable, convenient, and our staff accommodating and friendly. It is our goal to provide excellent customer service to our guests and our hope that you will return...

Santa Fe, New Mexico
Reviewed 25 August 2016

This is a little outside Asheville, but it's not too far. It's okay, for three nights that we stayed there, but if had to do it over again would have splurged and stayed in town to walk around more. Checking in was quick and they gave us lots of maps and brochures.. The breakfast were not very good, so fortunately...

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Helpful?
Thank susan s
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for taking the time to provide a review from you stay at SpringHill Suites Asheville, we appreciate your business and feedback. I am happy to know that your accommodations were comfortable and convenient, despite the limitations you experienced with breakfast. I apologize for any inconvenience this caused during your stay. I understand the desire to stay in downtown...

Smithtown, New York
Reviewed 14 August 2016 via mobile

Excellent modestly priced travelers hotel. Large well equipped room. Love the sink separated outside of the shower/commode room. Separate sofa, business desk area away from the bed. Staff were really nice and friendly especially the breakfast staff who we gladly gave a tip. Would definitely return if we are in the Asheville area again.

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Thank scrafi
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your kindness concerning your recent stay in Asheville. We appreciate your feedback and have passed along your compliments our staff. We look forward to seeing you on your next trip to the area! As always, wishing you only pleasant stays with Marriott in the future!

Oak Creek, Wisconsin, United States
Reviewed 14 August 2016 via mobile

I have only stayed at newer SpringHill Suites so I'm comparing backwards as it were . This is the oldest one I've ever stayed at the layout of the room was rather awkward many corners. Bad feng shui for room design. Also if you are sensitive to noise the east side of the hotel backs up to a freeway I...

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Helpful?
Thank Jeanne V
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay. We appreciate your feedback and will utilize it to better serve our guests in the future. We hope you had a wonderful visit to our town, despite the room layout and some unwanted noise. If your travels bring you back to Asheville, please do not hesitate to reach out...

Nancy, France
Reviewed 12 August 2016

We stayed there one night and had chosen this hotel because it's conveniently located very close to the Asheville Mall where we needed to do some shopping. There are several other hotels in this same area but we were delighted by our choice. We arrived early in the afternoon (before 1pm) , our room wasn't ready yet but the woman...

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Helpful?
Thank CathyAnne
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Your kindness is appreciated greatly and I am thrilled you had a terrific experience at SpringHill Suites Asheville. It is our pleasure to offer comfortable, easy accommodations that suit your needs. If your travels bring you back to Asheville, please do return to visit us! Wishing you well and hoping to see you soon! Kindly, Chris R. -...

Warsaw, Indiana
Reviewed 7 August 2016 via mobile

This is a good hotel but it is a little tired. The rooms are big and could accommodate small families very well. The location is nice as there is a Carrabba's next store within a short walk. The staff was kind and very helpful. This is also off of Tunnel road close to downtown.

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1Thank HarvMN
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for your kindness! We are happy you found our hotel conveniently located and our staff kind and helpful. Please come back to visit us again if your travel brings you back to Asheville. Wishing you only pleasant stays with Marriott in the future! Kindly, Chris R.

Reviewed 6 August 2016 via mobile

Opted for Springhill Suites to accommodate our family in one room. The hotel is moderately clean, although they're is room for improvement. The pool doesn't appear to be well maintained, although we used it each night. The staff isn't friendly either. The location is good and the rate was reasonable, but there are better options in Asheville. We won't stay...

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Helpful?
1Thank Amy R
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Our apologies for any short comings you experienced, as our goal is to provide our guests with friendly service. I am sorry you won't be returning to visit us, but wish you only pleasant stays with Marriott in the future. Kindly, Chris R.

Florida
Reviewed 5 August 2016

This is the first time we stayed at a SpringHill property despite being Marriott Gold members. The price of this hotel was the same as the Residence Inn so we decided to give it a try. The breakfast was similar to the Residence Inn properties; however, Patricia who takes care of the breakfast was simply a delight and especially helpful....

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Helpful?
1Thank Leonard K
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for taking time to complete our survey. I am happy to find that you found Patricia to be a perfect start to your morning. She has an uncanny ability of making one feel as though they are guests in her home, and starting the day with a delightful breakfast and service is very important to us....

Columbus, Ohio
Reviewed 31 July 2016 via mobile

Stopped in as this was half way to our destination. It was late and the front desk was very helpful. Rooms are decent. Breakfast avail in the morning. There is an Italian restaurant next door but not much else for dining within walking distance

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1Thank BeerMe_CBus
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you for taking time to comment on our location. We are happy you found the hotel convenient for your stopover in Asheville. Please visit us again if your travel brings you back to the area. As always, wishing you only pleasant stays with Marriott in the future! Kindly, Chris R.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $153 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Asheville staff and other travellers.
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Questions? Get answers from SpringHill Suites Asheville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room we stayed on the 3th floor has no view. only trees, which for us was good because we used the hotel only to sleep.”
 of 5 bubbles 25angelinel, 31 Dec 2016 | Read review
“Request room on top floor to avoid hearing guests in a room above you”
 of 5 bubbles TPA-home, 29 Dec 2016 | Read review
“try to get a room in the back side of the hotel better aestetic”
 of 5 bubbles cckatzman, 7 Nov 2016 | Read review
“Away from the elevators and at the end of the hall is the best spot”
 of 5 bubbles TravelerO279, 3 Sep 2016 | Read review
“Room overlooking the parking lot will be quieter”
 of 5 bubbles yvonneb443, 22 Jul 2016 | Read review
5 of 5