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SpringHill Suites Asheville

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Traveller (36)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“king suite”(19 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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Traveller rating
123
143
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39
17
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LanguageEnglish
123
143
87
39
17
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All reviewsthe breakfast areaking suiteroom was cleanindoor poolfront desk staffoatmealliving areanice propertyfree breakfasttunnel roadmini fridgenice stayexercise roomgreat place to staywould stay againclose to downtownminute drive
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1 - 5 of 409 reviews
Reviewed today

Chose to stay here as it was close to Biltmore and actually costs less than it's neighboring Marriott. clean and friendly. decent brunch two tv's in the room along w/a desk, microwave and small fridge good thing there was a couch as the beds were...More

Thank gordon h
Reviewed 3 days ago

I stayed here earlier this month. The hotel was clean, and room size was excellent. Close to Carrabas and downtown Asheville. I really enjoyed the hospitality from the breakfast woman and other staff I interacted with. When it came time to check out, I had...More

1  Thank Cltpantherlvr
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded yesterday

Dear marcusgray69420, Thank you so much for taking the time to review your stay with us and for bringing this unfortunate event to my attention. I assure you this is not at all the service we strive to provide. I sincerely apologize for this incident...More

Reviewed 4 days ago via mobile

We were welcomed at check in with a gift which was candy and water and was appreciated for the thoughtfulness! Loved this!! Made us feel welcomed! Needed extra towels as there are 5 of us and only 3 towels and needed extras toiletries and guest...More

Thank stacylynn0906
Reviewed 2 weeks ago via mobile

We loved this hotel! We stayed on the 3rd floor and there was easy access to the stairs and our car parked just outside the door. Hotel is off of Tunnel Rd and we took that into downtown each day (less than 10 minute drive)....More

Thank Rudy_Wewa
Reviewed 12 April 2018 via mobile

I have traversed North Carolina on business to finally end my journey in Asheville and what a pleasure to be welcomed in to this hotel. After days of subpar accommodations this hotel is a true delight - from it’s friendly staff to the clean and...More

Thank Lauren P
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 4 weeks ago

Dear Lauren P, Thank you so much for your kind review! We strive to maintain the highest standards in cleanliness and service and I am happy to hear we accomplished our goal with your stay. We hope to see you again soon! Sincerely, Amanda Cleveland...More

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Most Booked Properties in Asheville, NC
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 105 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 105 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (36)
Room & Suite (20)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley E
2 January 2018|
AnswerShow all 6 answers
Response from shsasheville | Property representative |
Thank you for your question. We are not pet friendly. Service animals that perform a duty for a disability are allowed. All other animals are prohibited. The Residence Inn by Marriott and the AC by Marriott in downtown are... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
Room Tips
"we had a ground floor facing the packing lot and never did hear a car door slam"
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"Do not go to the front desk until the desk woman has woken up fully."
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"Definitely ask for the back of the building"
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"Close to Biltmore House and shopping"
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