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Residence Inn Asheville Biltmore

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396 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Richmond
Reviewed 21 August 2014

Proximity to the Biltmore Estate and local restaurants is of course a plus, and the service was fine; however, even though the room had a kitchenette (of no use to us for a one-night stay) and was larger than average, its decor was nothing to rave about. Overall the $350 expense was simply outrageously exorbitant!

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Helpful?
Thank afm7
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear afm7 - Thank you for choosing our Residence Inn Asheville. It was great to see that you found our central location to be most convenient hotel to area restaurants. We were also glad to see that you enjoyed the spactious features in our guest room suites. Sorry that you found the rate high, but the demand in Asheville with...

Concord, North Carolina
Reviewed 18 August 2014 via mobile

Get away weekend with the wife. Platinum Premier with Marriott, figured I would spend some miles. HOWEVER, rooms in all of Ashville were booked solid so I felt lucky to get a room for $309/night. Room was standard Residence Inn quality. Big room, smallish TV but suitable for our needs. Decent king size bed and breakfast was included but mediocre....

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Helpful?
Thank Shaynes704
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Shaynes704 - Thank you for choosing our Residence Inn Asheville. It was great to see that you found our central location to be the most convenient hotel to Biltmore Estate and downtown, and that you enjoyed your suite. I'm sorry that you were not as impressed by our breakfast. Please e-mail me with specifics at HArnold@BiltmoreFarmsHotel.com and I will...

Henderson, Ky
Reviewed 14 August 2014

OK I am not sure about other reviewers on here. Everyone at this hotel was very helpful and nice. Breakfast was pretty good, as was the evening light meal they serve 3 nights a week. Not gourmet, but it is great if you are in the area for visiting the Biltmore and tired from being there all day. The location...

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Helpful?
Thank carosto
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Carosto - Thank you for enjoying your stay at our Residence Inn Asheville. It was great to see that you found our central location to be the most convenient hotel to Biltmore Village and Biltmore Estate, and that you enjoyed your two-bedroom suite. I apologize for the TV not functioning perfectly, and have reported this to the management team...

Maryland
Reviewed 4 August 2014

My husband and I just returned from staying 5 nights at the Residence Inn (Marriott) in Asheville. We stayed in a Queen size Suite on the 3rd floor. The room was very clean and had a great layout. We appreciated having 2 rooms plus use of the full kitchen ( no oven). Housekeeping was prompt and courteous. Phillip at the...

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Helpful?
1Thank MarylandMegs
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear MarylandMegs - I'm glad that you enjoyed your stay at the Residence Inn, and found that our hotel is great for travel and visiting our vibrant downtown. I have conveyed your appreciation to Philip and Pepe for their excellent guest service. We are fortunate to have such great employees. The next time you are in Asheville, NC, we hope...

Winston Salem, North Carolina
Reviewed 26 July 2014

My family came with me to Asheville on business. The hotel was great for me on my business trip but moreover it was wonderful for the family. The staff was nice, the hotel was clean and the location was perfect.

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Thank rawband
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Rawband - I'm glad that you enjoyed your stay at the Residence Inn, and found that our hotel is great for business or traveling with family. Our staff enjoys accommodating guests like you and takes pride in every aspect of your stay. The next time you are in Asheville, NC, we hope that you will stay with us again....

Hickory, North Carolina
Reviewed 23 July 2014

This hotel is close to Biltmore, Biltmore Village, and Mission Hospital. It's also not a bad drive to downtown from here. The hotel rooms were nice, clean, and quiet. The hotel staff was generally helpful, although one of the staff seemed a little on the uppity side (not bad, just not as friendly as the others). One hint for this...

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Helpful?
1Thank Ted N
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear pinu2 - Thank you for enjoying your stay at our Residence Inn Asheville in NC. It was great to see that you found our central location to be the most convenient hotel to Biltmore Village, Biltmore Estate and downtown Asheville. Our staff prides itself on being congenial, as well as maintaining a clean, comfortable product. We look forward to...

Atlanta, Georgia
Reviewed 13 July 2014 via mobile

This hotel is located very close to the Biltmore and HWY 40. If you're in town to do business downtown it is a bit far especially during key times of day. The staff was friendly and accommodating, and they definitely rate highly on both the breakfast and evening food offerings. Both were very nice.

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Helpful?
Thank Methetraveler1961
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear Methetraveler1961 - We are so glad that you enjoyed your stay at our Residence Inn Asheville in NC. Thank you for your compliments on our hot breakfast buffet, evning food and our friendly staff, since these are just two of the many items that we take great pride in at our hotel. We look forward to your return to...

Columbia, South Carolina
Reviewed 7 July 2014

Front desk...depends on who you talk to whether they are friendly or unpleasant, but in neither case very helpful. Air conditioning old and REALLY loud, blows cold air all right, right onto the bed. The nights were a series of kicking off the blankets, then waking up to a noisy blast of cold air on the body. The coffee maker...

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Helpful?
Thank WXinDC
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

Dear WXinDC - We are sorry to hear that your stay was less than excellent. Our property was renovated about a year and half ago and we receive compliments frequently about how pleasing the styling of furniture is, and that all rooms are suites. We apologize that on the busy July 4th holiday weekend we were unable to accommodate a...

Sharonville, Ohio
Reviewed 21 June 2014

Residence Inn has become our go-to place to stay when we're traveling. This one was just a couple of blocks away from the Biltmore Estate which was our destination. We really enjoyed the hot breakfast each morning. The front-desk personnel were all friendly & helpful. Thanks for helping us make our trip so pleasant!

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Helpful?
Thank TravelerJLA
BFH_Marketing, Director of Sales at Residence Inn Asheville Biltmore, responded to this review

TravelerJLA - We are so glad that you enjoyed your stay at our Residence Inn Asheville in NC. Thank you for your compliments on our hot breakfast buffet and our friendly staff, since these are just two of the many items that we take great pride in at our hotel. We look forward to your return to Asheville, and hope...

Orlando, Florida
Reviewed 8 June 2014

I always love the Residence Inn. Having an option for 2 bedrooms and 2 bathrooms plus a living area and kitchen can't be beat. The staff was exceptional, as I have found in all of the Marriotts so far. They have a great hot breakfast in the morning and were very flexible with us both on the check-in and check-out...

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Helpful?
1Thank CalChrome
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review

Hello CalChrome, Thank you so much for sharing your feedback of the Residence Inn Biltmore! We are pleased about your positive experiences with our staff, and that you enjoyed starting your day with our delicious hot breakfast. We appreciate you choosing to stay with us while in Asheville and look forward to having you back! Sincerely, Lauren McDevitt Marketing and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Asheville Biltmore

Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $205 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn
Hotel Style:
#23 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Asheville Biltmore staff and other travellers.
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over a year ago
Brevard, NC
8 months ago
Brevard, NC

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Questions? Get answers from Residence Inn Asheville Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location and even better staff”
 of 5 bubbles Chadilac13, 1 Mar 2017 | Read review
“Third floor room with a fireplace.”
 of 5 bubbles Shell_Diva55, 24 Feb 2017 | Read review
“For non pet owners, you may want to request a section of the property that has little to no pets.”
 of 5 bubbles rashundag, 10 Jan 2017 | Read review
“Use Hilton!”
 of 5 bubbles Shaunm1972, 11 Nov 2016 | Read review
“Third floor”
 of 5 bubbles johnwGA, 22 Oct 2016 | Read review
5 of 5