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    Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

    1914 Old Haywood Road, Asheville, NC 28806-1132
    +1 855-912-6774
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    03/12/2017 04/12/2017
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    USD 96*
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    Traveller (102)
    Room & Suite (173)
    Dining (10)
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    Overview
    • Excellent67%
    • Very good24%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (197 reviews)
    “cookies” (116 reviews)
    “room was clean” (115 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,998)
    There are newer reviews for Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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    441 - 445 of 1,983 reviews

    Reviewed 5 July 2016 via mobile

    The hotel was very clean. It was close to everything: downtown, west Asheville, outlet mall, and the Biltmore. The staff was extremely friendly and accommodating. The free cookies and breakfast are always a bonus.More

    1  Thank Terah B
    Response from CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)Responded 6 July 2016

    I am so happy to hear that our staff was attentive to your needs. Our chocolate chip cookies that we are just absolutely wonderful and delicious. We do have someone to bake them at night so that they are nice and fresh first thing in...More

    Reviewed 4 July 2016

    First time at a country inn. It was a pleasant surprise. The room was nice, clean good bathroom and breakfast. The location was not far at all from downtown and easy accessible. We also thought the lobby and common room was pleasant. The only footnote...More

    1  Thank quicktraveler91
    Response from CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)Responded 6 July 2016

    There is always a first for everything. I hope that you will decide to stay at all of our Country Inns & Suites for every time you travel. Its great to hear that your stay was pleasant at our hotel. I do apologize, I know...More

    Reviewed 4 July 2016

    I went with my family on Jan/16 and we had a nice time during our vacation. I recommend. It's a nice hotel close to Biltmore House. I recommend for family travel (weekends or vacations). There was great hot tea and cookies every night in lobby.More

    Thank Ferrari4
    Response from CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)Responded 6 July 2016

    Our beverage station and baked Chocolate Chip cookies are always available 24 hours a day. It's always perfect for that midnight snack. I'm glad you enjoyed your vacation with us. Thank you so much for taking time to give us your five star review. We...More

    Reviewed 3 July 2016

    Nice staff at check in and check out. Bathroom shower curtain didn't fit so water went all over the floor. Notified staff with no response. Breakfast was ok, would have liked eggs vs sausage. Not a whole lot of parking either. The signage on the...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Jana R
    Response from CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)Responded 6 July 2016

    I do apologize that we did not respond to your needs for the shower curtain. I know that we are the process of having some short ones replaced along with some of our shower rods. But I know that our front desk and housekeeping staff...More

    Reviewed 3 July 2016 via mobile

    I was very comfortable at this hotel! The beds and the pillows were awesome! The beds were a little high for my 5' 2" roommate but perfect for me (5'9"). Not knowing exactly where we would be touring or where the wedding would be held,...More

    Thank travelteacher1964
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    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,354 reviews
    #14 of 66 hotels in Asheville
    9.7 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Self-Serve Laundry
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 81 - USD 210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Asheville
    • #5 Best Value Hotel in Asheville
    • #6 Family Hotel in Asheville
    • #7 Business Hotel in Asheville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Carlson, Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Hotwire, Orbitz, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Country Inn & Suites Asheville West Hotel Asheville ,
    • Country Inn And Suites Asheville West
    Add Photo Photos
    Traveller (102)
    Room & Suite (173)
    Dining (10)
    Pool & Beach (4)
    Hotel & Grounds (89)
    Bathroom (7)
    Family and Play Areas (2)
    Nearby
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    .56 km away
     
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    Nearby Restaurants
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    Waffle House
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    .32 km away
    Nearby Attractions
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    4.76 km away
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    3.31 km away
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    Ask a question
    Questions & Answers
    Karen M
    8 August 2017|
    Answer
    Response from maconbartows | Reviewed this property |
    They had fruit options, eggs, bacon, sausage. There were quite a few cereals -- I know a lot of these have gluten, but the "rice" varieties are usually GF. I would call the hotel directly and ask them what they have GF at... More
    1
    Vote
    stewsy528
    30 July 2017|
    Answer
    Response from 775clc | Reviewed this property |
    Not sure as we don't have peets
    0
    Votes
    Debra C
    29 July 2017|
    AnswerShow all 2 answers
    Response from Joanne B | Reviewed this property |
    Our rooms were clean and no bed bugs.
    1
    Vote

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