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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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1,779 Reviews from our TripAdvisor Community

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Start your review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
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Clayton, North Carolina
Reviewed yesterday NEW

Stayed only one night, but we really enjoyed the experience. The rooms were very clean, bathroom was very good. The front desk staff were very helpful when I screwed up the reservation for our second room. Seems I made it for a different date and the hotel was completely booked. Ashley who was helping us, noticed that the manager had...

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Helpful?
Thank dladrie
Evansville, Indiana
Reviewed 4 days ago NEW

It's always a little nervewracking booking a hotel online that you've never visited. It's just rarely ever what you expect. This Country Inn surpassed our every expectation. First of all, we got a fantastic off-season price (which is part of what worried us about booking it.) The exterior, lobby, and rooms are all very clean & pleasantly-decorated. Either they renovated...

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1Thank CoburnFamily927
Warrenville
Reviewed 1 week ago via mobile

The room was perfect and clean and close to everything. The staff were very helpful and polite. We visited Biltmore which was very close by. We enjoyed our stay and we definitely would stay here again.

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Helpful?
Thank Kerri3860
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you so much for your wonderful review and five stars. We do our best to keep our rooms looking absolutely beautiful, so all our guest have to do, is just come in and relax. I hope that you enjoyed your day at the Biltmore Estate. It is one beautiful place for all to see. Thank you so much for...

Boone, North Carolina
Reviewed 2 weeks ago via mobile

Room was clean. There were Obvious updates in bathroom. The Breakfast had decent variety of protein, hot and cold items. The gym was pitiful- no wipes, no water, 1 treadmill that worked, tv didn't work. Friendly staff. Price was right.

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Helpful?
Thank Jenn P
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

First, I would like to apologize about our gym. We actually ran short of supplies, during this time of the year, we are a little slow and don't need as much. We did get the treadmill and t.v. working. There was just a cable issue with the t.v. and the cable provider. I am so sorry about that issue. We...

Rockford, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank karen c
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Vienna, Virginia
Reviewed 2 weeks ago via mobile

Stayed here for four days during our trip to the area. The hotel is very clean and the King room is pretty large. The complimentary breakfast has a variety of options from cereal to waffles and is available for 3 hours each morning. Good start to your day! There is also a Dunkin Donuts, IHOP, and Cracker Barrel on the...

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Helpful?
Thank Kelly G
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

I do apologize about the elevator. You are so right, when there is a full house, it does seem get a little busy. We do have two sets of stairwells on each side for the hotel also for our guest convenience. Thank you so much for having our breakfast that we serve each morning. We rotate our main items so...

Reviewed 2 weeks ago via mobile

Our family of four stayed in this hotel for our trip to Biltmore. The hotel common area and our room was very clean and comfortable. The staff was outstanding. The ladies at the front desk were exceptionally welcoming and helpful. Check in was quick and effortless. It was a very good value as well. Would definitely recommend and stay again.

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Helpful?
Thank Eric N Jeannie C
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Thank you so much for your wonderful review and five stars. I am so glad that you enjoyed your stay with us. We loved having you as our guest. Our front desk ladies are just the cats meow. We like to make sure that everyone is having a wonderful stay and a good time, just like being on a cruise....

Charlotte, North Carolina
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Emily L
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Raleigh, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank marylH859SZ
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

Chattanooga, Tennessee
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank LaShon M
CISBILTMORE, Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $99 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity and Expedia so you can book your Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#7 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and other travellers.
38 questions
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Chattanooga, Tennessee
2 months ago
Raleigh, North Carolina
over a year ago
Nashville, Tennessee
Oak Island
2 months ago
Detroit, Michigan
2 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top corner of 4th floor has vending machine directly outside; keyed exterior entry for loading/unloading”
 of 5 bubbles CoburnFamily927, 19 Feb 2017 | Read review
“Avoid rooms near the elevator, vending area, or main exits to avoid noise levels.”
 of 5 bubbles Cre8iveG, 16 Jan 2017 | Read review
“Our room at the end of the hall was very quiet.”
 of 5 bubbles Jb2b2g, 7 Jan 2017 | Read review
“Don't stay on the bottom floor.”
 of 5 bubbles oliviainal, 25 Dec 2016 | Read review
“Away from the elevators and lobby.”
 of 5 bubbles 785LornaH, 7 Dec 2016 | Read review
5 of 5